# Portering Supervisor > NHS job listing from Job Clerk for Cardiff and Vale University Health Board. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/portering-supervisor/7afb76e0-6545-450c-8203-bc6e1ef4da57 - **Markdown:** https://www.jobclerk.com/job/portering-supervisor/7afb76e0-6545-450c-8203-bc6e1ef4da57.md ## Summary - **Status:** Live - **Employer:** Cardiff and Vale University Health Board - **Town:** Cardiff - **Region:** Cardiff - **Country:** Wales - **Profession:** Administrative and IT - **Grade:** Band 4 - **Salary:** £28,819 - £31,626 Per annum - **Contract type:** Fixed term: 12 months (to meet the needs of the service. End date is 12 months from start date.) - **Employment type:** Full time - 37.5 hours per week (5 week shift pattern) - **Closing date:** 2026-06-25T23:59:00.000Z - **Posted:** 2026-06-18T14:42:26.855Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cardiff/Cardiff/Cardiff_Vale_University_Health_Board/Portering_Supervisor/Portering_Supervisor-v8083012 - **Application URL:** https://apps.trac.jobs/job-advert/8083012?ShowJobAdvert=&feedid=9002 - **Employer website:** https://cavuhb.nhs.wales ## Job Content ### Job overview To support and assist the Operational Services Team Managers and Head of Portering in providing an efficient and robust Portering, Post Room and Concourse Reception across the UHB Sites. To lead the day to day operational management of the Portering department based in the University hospital of Wales, but multisite cover will be required. Providing excellent service delivery to both staff, patients and external visitors, acting as first point of contact for the four key areas above and responding accordingly to telephone, email and face to face enquiries as they occur. To supervise the Portering  team across UHB wide, acting as line managers for staff whilst on duty and undertaking relevant Human Resources tasks such as recruitment, induction, role specific training, sickness management, annual leave allocations, rostering management and annual appraisals. This post is fixed term/secondment for 12 months to meet the needs of the service.  12 months from the start date.  If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. ### Main duties of the job Act as first point of contact for the three key areas (Portering, Post Room, and Concourse Reception) and responding accordingly to telephone,email and face to face enquiries in a polite, professional and timely manner. To manage the operational service delivery of the Portering department, allocating tasks to Porters clearly and concisely, delegating tasks appropriately and analysing which tasks need to be given priority. To deal with and resolve day to day operational issues for the three departments, using initiative where possible to identify solutions, and escalating queries or concerns to the Team Manager and Head of Portering, as necessary. ### Detailed job description and main responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. ## Job Details To support and assist the Operational Services Team Managers and Head of Portering in providing an efficient and robust Portering, Post Room and Concourse Reception across the UHB Sites. To lead the day to day operational management of the Portering department based in the University hospital of Wales, but multisite cover will be required. Providing excellent service delivery to both staff, patients and external visitors, acting as first point of contact for the four key areas above and responding accordingly to telephone, email and face to face enquiries as they occur. To supervise the Portering team across UHB wide, acting as line managers for staff whilst on duty and undertaking relevant Human Resources tasks such as recruitment, induction, role specific training, sickness management, annual leave allocations, rostering management and annual appraisals. This post is fixed term/secondment for 12 months to meet the needs of the service. 12 months from the start date. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. ## Job Description Act as first point of contact for the three key areas (Portering, Post Room, and Concourse Reception) and responding accordingly to telephone,email and face to face enquiries in a polite, professional and timely manner. To manage the operational service delivery of the Portering department, allocating tasks to Porters clearly and concisely, delegating tasks appropriately and analysing which tasks need to be given priority. To deal with and resolve day to day operational issues for the three departments, using initiative where possible to identify solutions, and escalating queries or concerns to the Team Manager and Head of Portering, as necessary. ## Responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. ## Person Specification ### Skills **Essential** - Good standard of computer literacy / keyboard skills Evidence of analytical / judgement skills - Ability to communicate complex, sensitive, contentious information, where there are barriers to understanding **Desirable** - Evidence of line management experience in a Healthcare setting ### Knowledge **Essential** - Task Allocation System - Staff Management **Desirable** - Familiar with UHB policy and procedures ### Qualifications / Evidence **Essential** - Education & Professional qualifications - Training courses attended **Desirable** - Evidence of line management experience in a Healthcare setting - NHS Service ## Documents - [jdps - sdmp (pdf, 387.2kb)](https://www.healthjobsuk.com/documents?vdoc=10376048) - [oh form- ig ffurflen (doc, 148.0kb)](https://www.healthjobsuk.com/documents?vdoc=10375476) - [guidance notes for applicants nov25 (pdf, 322.5kb)](https://www.healthjobsuk.com/documents?edoc=2843) - [shaping our future wellbeing strategy (pdf, 1.2mb)](https://www.healthjobsuk.com/documents?edoc=2852) - [shaping our future wellbeing strategy (pdf, 2.3mb)](https://www.healthjobsuk.com/documents?edoc=2851) - [nwssp recruitment services privacy notice (pdf, 404.2kb)](https://www.healthjobsuk.com/documents?edoc=1630) - [croeso i fwrdd iechyd prifysgol caerdydd a’r fro (pdf, 1.3mb)](https://www.healthjobsuk.com/documents?edoc=2422) - [welcome to cardiff and vale university health board (pdf, 1.3mb)](https://www.healthjobsuk.com/documents?edoc=2421) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.