# Portering Operative > NHS job listing from Job Clerk for Cardiff and Vale University Health Board. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/portering-operative/6fb0c467-ae12-40f3-a291-0770f7eff496 - **Markdown:** https://www.jobclerk.com/job/portering-operative/6fb0c467-ae12-40f3-a291-0770f7eff496.md ## Summary - **Status:** Live - **Employer:** Cardiff and Vale University Health Board - **Town:** Cardiff - **Region:** Cardiff - **Country:** Wales - **Grade:** Band 2 - **Salary:** £26,300 per annum - **Contract type:** Permanent: 37.5 hours - Any 5 days out of 7 - 7.5 hours shifts excluding 30 minute break - **Employment type:** Full time - 37.5 hours per week (37.5 hours - 3 week rolling rota. Week 1 Sunday 1400-2200 – Monday 1400-2200 – Tuesday Day off – Wednesday Day off – Thursday 1400-2200 – Friday Day off – Saturday 0600-1400 Week 2 Sunday 0600-1400 – Monday Day off – Tuesday 0600-1400 – Wednesday 0600-1400 – Thursday 0600-1400 – Friday 1400-2200 – Saturday Day off. Week 3 Sunday 1400-2200 – Monday 1400-2200 – Tuesday 1400-2200 – Wednesday 1400-2200 – Thursday Day off – Friday 0600-1400 – Saturday 1400-2200.) - **Closing date:** 2026-06-22T23:59:00.000Z - **Posted:** 2026-06-18T11:12:32.552Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cardiff/Cardiff/Cardiff_Vale_University_Health_Board/Portering/Portering-v8066190 - **Application URL:** https://apps.trac.jobs/job-advert/8066190?ShowJobAdvert=&feedid=9002 - **Employer website:** https://cavuhb.nhs.wales ## Job Content ### Job overview The Portering operative will work as an essential part of the UHB team. The focus of the role is to support the Facilities team with non-clinical tasks in the Portering, Reception and Postal departments. Staff will need to cover all service tasks as required and to cover absences of others. To provide an effective and friendly support service to patients, visitors and staff at all times, whilst giving a comprehensive Reception, Portering and Reception service to the UHB across the sites. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. ### Main duties of the job The transport of patients between wards and departments in means of wheelchair, trolley. General moving, delivery and collection duties relevant to the area of work, which may include driving duties. Collection and delivery of  blood products (Within UHB and departmental agreed procedures). Removal and replacing of empty medical gas cylinders, fitting of flow meters in accordance with the appropriate procedure. Conveying deceased to the mortuary, accepting deceased from other hospitals within the UHB and community deaths in accordance with the appropriate procedure. Departmental Portering duties relevant to the department being worked in and consistent with Portering and Postal duties. Collect cardboard, electrical, metal, furniture etc. and deliver to agreed central area. Covering desk duties subject to overall departmental needs. Respond to emergency calls as directed. To provide ‘on the job’ demonstration new staff. Develop and maintain an understanding of UHB and department policies / protocols ensuring full compliance at all times of the UHB Confidentiality Policy whilst performing duties. Assisting in the setting up of Decontamination Tent should the need arise. Requests to assist in emergency situations will be less frequent and may include the following: fire, missing patient and children, major Incident alerts, trauma calls, etc. These ad-hoc requests will require the post holder to make an adjustment to their normal duties prioritising their work as necessary. ### Detailed job description and main responsibilities The transporting of patients between wards and departments in means of wheelchair, trolley, bed and walking escort To assist medical/nursing staff in the transferral of patient’s as directed. General moving, delivery and collection duties relevant to the area of work, which may include driving duties. Collection and delivery of specimens, results and blood products (Within UHB and departmental agreed procedures). Removal and replacing of empty medical gas cylinders, including the fitting of flow meters in accordance with the appropriate procedure. Conveying deceased to the mortuary, accepting deceased from other hospitals within the UHB and community deaths and assist with patient viewing in accordance with the appropriate procedure. Departmental Portering duties relevant to the department being worked in and consistent with Portering and Postal duties Collect cardboard, electrical, metal, furniture etc. and deliver to agreed central area. To be vigilant and security conscious while on the UHB site working closely with the security department. Covering desk duties subject to overall departmental need and by agreement of the individual porter familiarity of the role. Respond to emergency calls as directed. To provide ‘on the job’ demonstration / experience to new staff. Develop and maintain an understanding of UHB and department policies/ protocols ensuring full compliance at all times of the UHB Confidentiality Policy whilst performing duties. Assisting with the safe passage of people in emergency situations, helping to direct and signpost in conjunction with the service lead. Assisting in the setting up of Decontamination Tent should the need arise. Requests may be made via telephone, radio, bleep or verbally (person to person) requests may be made several times a day and may change the normal flow of work but they are a general part of the working day. Requests to assist in emergency situations will be less frequent and may include the following: fire, missing patient and children, major Incident alerts, trauma calls, etc. These requests will ad-hoc and will require the post holder to make an adjustment to their normal duties prioritising their work as necessary. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac ## Job Details The Portering operative will work as an essential part of the UHB team. The focus of the role is to support the Facilities team with non-clinical tasks in the Portering, Reception and Postal departments. Staff will need to cover all service tasks as required and to cover absences of others. To provide an effective and friendly support service to patients, visitors and staff at all times, whilst giving a comprehensive Reception, Portering and Reception service to the UHB across the sites. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. ## Job Description The transport of patients between wards and departments in means of wheelchair, trolley. General moving, delivery and collection duties relevant to the area of work, which may include driving duties. Collection and delivery of blood products (Within UHB and departmental agreed procedures). Removal and replacing of empty medical gas cylinders, fitting of flow meters in accordance with the appropriate procedure. Conveying deceased to the mortuary, accepting deceased from other hospitals within the UHB and community deaths in accordance with the appropriate procedure. Departmental Portering duties relevant to the department being worked in and consistent with Portering and Postal duties. Collect cardboard, electrical, metal, furniture etc. and deliver to agreed central area. Covering desk duties subject to overall departmental needs. Respond to emergency calls as directed. To provide ‘on the job’ demonstration new staff. Develop and maintain an understanding of UHB and department policies / protocols ensuring full compliance at all times of the UHB Confidentiality Policy whilst performing duties. Assisting in the setting up of Decontamination Tent should the need arise. Requests to assist in emergency situations will be less frequent and may include the following: fire, missing patient and children, major Incident alerts, trauma calls, etc. These ad-hoc requests will require the post holder to make an adjustment to their normal duties prioritising their work as necessary. ## Responsibilities The transporting of patients between wards and departments in means of wheelchair, trolley, bed and walking escort To assist medical/nursing staff in the transferral of patient’s as directed. General moving, delivery and collection duties relevant to the area of work, which may include driving duties. Collection and delivery of specimens, results and blood products (Within UHB and departmental agreed procedures). Removal and replacing of empty medical gas cylinders, including the fitting of flow meters in accordance with the appropriate procedure. Conveying deceased to the mortuary, accepting deceased from other hospitals within the UHB and community deaths and assist with patient viewing in accordance with the appropriate procedure. Departmental Portering duties relevant to the department being worked in and consistent with Portering and Postal duties Collect cardboard, electrical, metal, furniture etc. and deliver to agreed central area. To be vigilant and security conscious while on the UHB site working closely with the security department. Covering desk duties subject to overall departmental need and by agreement of the individual porter familiarity of the role. Respond to emergency calls as directed. To provide ‘on the job’ demonstration / experience to new staff. Develop and maintain an understanding of UHB and department policies/ protocols ensuring full compliance at all times of the UHB Confidentiality Policy whilst performing duties. Assisting with the safe passage of people in emergency situations, helping to direct and signpost in conjunction with the service lead. Assisting in the setting up of Decontamination Tent should the need arise. Requests may be made via telephone, radio, bleep or verbally (person to person) requests may be made several times a day and may change the normal flow of work but they are a general part of the working day. Requests to assist in emergency situations will be less frequent and may include the following: fire, missing patient and children, major Incident alerts, trauma calls, etc. These requests will ad-hoc and will require the post holder to make an adjustment to their normal duties prioritising their work as necessary. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac ## Person Specification ### Other **Essential** - Ability to attend all UHB sites - Able to work various hours ### Skills **Essential** - Customer Care skills - Good interpersonal skills - Able to work under pressure - Good communication skills - both written and oral **Desirable** - Ability to demonstrate tolerance and empathy with customers at all times - Capable of inputting and accessing information from a UHB computer ### Experience **Essential** - Customer services experience **Desirable** - Previous NHS experience - Relevant experience within patient logistics environment - Working with the general public ### Qualifications **Essential** - Good General education including numeracy and literacy **Desirable** - Customer service training ### Special Skills **Essential** - The ability to be proactive and support change **Desirable** - Familiar with Portering duties - An understanding of Health and Safety regulations ### Personal Qualities **Essential** - Must be able to transfer / handle patients and equipment - Commitment to customer led response service - Ability to work individually as well as part of a team with minimal supervision - Ability to maintain sensitivity and confidentiality - Dependable with flexible attitude to work - Be sympathetic to the needs of patients - Diplomatic, polite, friendly and courteous - Ability to interpret written instructions **Desirable** - The ability to speak Welsh ## Documents - [jdps - sdmp (pdf, 736.3kb)](https://www.healthjobsuk.com/documents?vdoc=10357046) - [oh form- ig ffurflen (docx, 101.1kb)](https://www.healthjobsuk.com/documents?vdoc=10357047) - [guidance notes for applicants nov25 (pdf, 322.5kb)](https://www.healthjobsuk.com/documents?edoc=2843) - [shaping our future wellbeing strategy (pdf, 1.2mb)](https://www.healthjobsuk.com/documents?edoc=2852) - [shaping our future wellbeing strategy (pdf, 2.3mb)](https://www.healthjobsuk.com/documents?edoc=2851) - [nwssp recruitment services privacy notice (pdf, 404.2kb)](https://www.healthjobsuk.com/documents?edoc=1630) - [croeso i fwrdd iechyd prifysgol caerdydd a’r fro (pdf, 1.3mb)](https://www.healthjobsuk.com/documents?edoc=2422) - [welcome to cardiff and vale university health board (pdf, 1.3mb)](https://www.healthjobsuk.com/documents?edoc=2421) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.