# Portering Operations Manager > NHS job listing from Job Clerk for Cambridge University Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/portering-operations-manager/0eecd11d-6bbb-43d1-82eb-378c5ef80754 - **Markdown:** https://www.jobclerk.com/job/portering-operations-manager/0eecd11d-6bbb-43d1-82eb-378c5ef80754.md ## Summary - **Status:** Live - **Employer:** Cambridge University Hospitals NHS Foundation Trust - **Town:** Cambridge - **Region:** East of England - **Country:** England - **Profession:** Manager and corporate - **Grade:** Band 7 - **Salary:** £49,387 - £56,515 per annum pro rata - **Contract type:** Permanent - **Employment type:** Full time, Part time, Flexible working, 37.5 hours per week (Full Time or Part Time / Flexible working hours may be considered) - **Closing date:** 2026-07-12T23:59:00.000Z - **Posted:** 2026-07-01T10:01:14.263Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cambridgeshire/Cambridge/Cambridge_University_Hospitals_NHS_Foundation_Trust/Portering_Operations_Manager/Portering_Operations_Manager-v8111826 - **Application URL:** https://apps.trac.jobs/job-advert/8111826?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.cuh.nhs.uk ## Job Content ### Job overview To lead, manage and develop the Trust’s portering operational service, ensuring the safe, timely and effective movement of patients, equipment, specimens, linen, stores, waste and deceased patients across the organisation. The post holder will provide professional and operational leadership for portering, post room , courtesy bus and moves team services, ensuring service delivery is patient centred, responsive, efficient, compliant with Trust policies and national NHS standards, and aligned to the responsibilities and level of accountability expected of an NHS Agenda for Change Band 7 role. ### Main duties of the job To ensure portering and associated operational services are delivered to a high standard, providing a safe, effective, responsive and professional service for patients, staff and visitors across all Trust sites. To provide operational leadership for the portering service, including day-to-day service management, service planning, workforce deployment, escalation management and business continuity arrangements. To develop and implement long-term service improvement plans, operational policies, standard operating procedures and performance measures for portering services in collaboration with Estates, Facilities, Nursing, Infection Prevention and Control, Health and Safety, Patient Flow and Clinical Teams. To lead on the review and redesign of portering pathways to support patient flow, discharge processes, theatre activity, diagnostic services, emergency demand and internal logistics requirements. To manage, postal manager, shift facilities manager, portering supervisors, team leaders and/or contracted service leads, ensuring staff and contractors deliver duties professionally, safely, courteously and within agreed quality and budget standards. To ensure adequate staffing capacity and skill mix through effective rota oversight, roster review, recruitment, induction, appraisal, supervision, mandatory training compliance and personal development planning. ### Detailed job description and main responsibilities Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have: -    applied for a Graduate visa -    or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment -    or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment This vacancy will close at midnight on 12th July 2026. The interviews are due to be held on 20th July 2026 Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces. ## Job Details To lead, manage and develop the Trust’s portering operational service, ensuring the safe, timely and effective movement of patients, equipment, specimens, linen, stores, waste and deceased patients across the organisation. The post holder will provide professional and operational leadership for portering, post room , courtesy bus and moves team services, ensuring service delivery is patient centred, responsive, efficient, compliant with Trust policies and national NHS standards, and aligned to the responsibilities and level of accountability expected of an NHS Agenda for Change Band 7 role. ## Job Description To ensure portering and associated operational services are delivered to a high standard, providing a safe, effective, responsive and professional service for patients, staff and visitors across all Trust sites. To provide operational leadership for the portering service, including day-to-day service management, service planning, workforce deployment, escalation management and business continuity arrangements. To develop and implement long-term service improvement plans, operational policies, standard operating procedures and performance measures for portering services in collaboration with Estates, Facilities, Nursing, Infection Prevention and Control, Health and Safety, Patient Flow and Clinical Teams. To lead on the review and redesign of portering pathways to support patient flow, discharge processes, theatre activity, diagnostic services, emergency demand and internal logistics requirements. To manage, postal manager, shift facilities manager, portering supervisors, team leaders and/or contracted service leads, ensuring staff and contractors deliver duties professionally, safely, courteously and within agreed quality and budget standards. To ensure adequate staffing capacity and skill mix through effective rota oversight, roster review, recruitment, induction, appraisal, supervision, mandatory training compliance and personal development planning. ## Responsibilities Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have: - applied for a Graduate visa - or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment - or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment This vacancy will close at midnight on 12th July 2026. The interviews are due to be held on 20th July 2026 Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces. ## Person Specification ### Skills **Essential** - Strong leadership, communication and interpersonal skills; - Ability to analyse performance data and write clear reports; - Ability to prioritise under pressure, manage competing demands and influence staff across disciplines; - Competent IT skills including spreadsheets, email and service systems **Desirable** - Advanced data analysis, audit or project management skills ### Knowledge **Essential** - Good understanding of NHS operational processes and the contribution of non-clinical services to patient care; - Knowledge of health and safety, infection prevention and control, moving and handling, incident investigation, risk management and service governance; - Understanding of workforce management and quality improvement **Desirable** - Knowledge of digital task management systems, Lean/service redesign methods or national facilities guidance relevant to portering/logistics ### Experience **Essential** - Significant experience managing a large operational support service such as portering, logistics, facilities, patient flow or facilities services; - Experience of staff management, service planning, performance management and service improvement; - Experience of working within the NHS or a similarly complex regulated environment **Desirable** - 10years + Experience of managing contracted services; - Experience of business continuity, major incident planning or multi-site operations; - NHS Experience ### Qualifications **Essential** - Qualification in facilities management, healthcare operations, leadership/management, logistics or equivalent experience - Evidence of management development relevant to operational service delivery **Desirable** - Degree qualification or recognised professional qualification in facilities, operations, leadership or healthcare management ### Additional Requirements **Essential** - The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent. ## Documents - [applicant information pack (pdf, 528.3kb)](https://www.healthjobsuk.com/documents?vdoc=10406970) - [information for applicants - completing your application (pdf, 222.9kb)](https://www.healthjobsuk.com/documents?vdoc=10419772) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.