# Porter Supervisor > NHS job listing from Job Clerk for Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/porter-supervisor/e1c30062-5299-4eee-85b1-77ca29936ad0 - **Markdown:** https://www.jobclerk.com/job/porter-supervisor/e1c30062-5299-4eee-85b1-77ca29936ad0.md ## Summary - **Status:** Live - **Employer:** Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust - **Location:** Royal Albert Edward Infirmary - **Workplace type:** onsite - **Profession:** Estates and facilities - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum, pro rata - **Contract type:** Permanent - **Employment type:** Full time, Part time, Job share, Flexible working, 37.5 hours per week (Shifts required cover a 24/7 pattern) - **Closing date:** 2026-10-15T07:00:00.000Z - **Posted:** 2026-10-08T10:26:02.111Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Lancashire/Wigan/Wrightington_Wigan_Leigh_Teaching_Hospitals_NHS_Foundation_Trust/Porter_Supervisor/Porter_Supervisor-v8278984 - **Application URL:** https://apps.trac.jobs/job-advert/8278984?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.wwl.nhs.uk ## Job Content ### Job overview PORTER SUPERVISOR Royal Albert Edward Infirmary. Providing an efficient day to day service for the movement of patients, Pharmacy, Post and all manner of other items to and from all departments across the Trust. Portering Services provides 24 hours, 7 day a week service across all trust sites. Based at Royal Albert Edward Infirmary, the successful candidate will have excellent numeracy and communication skills, an excellent attendance record and be flexible in their availability to work cover shifts as necessary. Previous supervisory experience is essential. A working knowledge of Microsoft office programs, management of Health and Safety, and HR policies is essential. Please be aware that the interview process will involve a practical assessment. Please note that this vacancy may close early if a sufficient number of applications are received. We encourage interested candidates to apply promptly to avoid disappointment. THIS POSITION IS NOT ELIGIBLE FOR SPONSORSHIP. ### Main duties of the job To supervise the day to day running and organisation of portering duties to ensure the smooth and effective service provision for the transfer of patients, goods, mail, supplies and movements between clinical and non-clinical areas. Ensure that rotas are completed, Monthly timesheets are entered onto our electronic recording system, training records are completed, back to work interviews are undertaken and participate in Personal Development Reviews, Assist and support the Deputy Hotel Services Managers across the whole range of duties in the efficient and cost-effective operational utilisation and management of Porters/Storekeepers & Waste Porters across all sites. ### Detailed job description and main responsibilities Key results from the job holder - As part of the Porter Team the Supervisor works closely with colleagues covering the full range of duties, including the supervision, direction, control and allocation of duties to others to ensure the efficient delivery of services to users. - The post holder will undertake specific duties during his shift in the absence of the Deputy Hotel Services Manager Planning and Organisational Duties - Supervise and directs activities, prioritising work requests. - Monitors stock of Vernaid and Gas Cylinders including VIE Oxygen levels. - Undertakes the movement of patients and goods as required, including the movement of the deceased to the mortuary. Communications and Key Working Relationships - Works with the Manager to implement changes in service delivery. - Liaises with Wards & Departments regarding the movement of patient goods - Handles complaints from users and takes preliminary action to resolve. - Liaises with external agencies and suppliers as required - Cascade Team Brief Responsibility for Finance - Completes forms and costings for ad hoc work requests. - Maintains delivery note information for audit requirements. - Assists in the control and allocation of overtime within set guidelines - Authorises time sheets - Assists in the re-ordering of stock, as and when required - Allocation and security of keys within set guidelines Responsibility for Human Resources - Plan rotas and allocates Porter’s duties, identifying staff shortages and resolving or covering where necessary to ensure minimal disruption to service. - Maintains information relating to personal files and work requests - Manages first line sickness absence monitoring and Return to Work Interviews. - Completes PDR and KSF reviews with staff - Participates in recruitment and selection. Responsibility for Health & Safety Compliance with the Health & Safety at Work Act 1974 – the post holder is required to fulfil a proactive role towards the management of risk in all their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. - Ensures all equipment is maintained in working order and reports faults, direct to manufacturer if necessary - Attends fire calls, acts as point of contact and directs Fire Brigade. - Attend relevant Training Courses as directed. ### Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. ## Person Specification ### Skills **Essential** - Efficient handling of complaints, enquiries and the allocation of duties. - Ability to use and advise on the use of portering equipment **Desirable** - Previous use of MHE Experience in the use of medical gases. - Experience of manual handling. - Full driver’s License ### Knowledge **Essential** - High level of knowledge on portering services, equipment, medical gases, their handling and safe usage procedures, tugs and specialist beds and equipment. - Knowledge of Trust policies and service user departmental procedures inclusive of waste protocols. - The ability to prioritise, organise and delegate duties efficiently to staff. **Desirable** - Hospital site familiarity - Knowledge of portering services, equipment, medical gases, their handling and safe usage procedures, tugs and specialist beds and equipment. ### Additional **Essential** - Flexibility to provide cover for colleagues annual leave/sickness - Contactable out of hours. - Responsive to service needs. - Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation - Ability to travel independently between all Trust sites. ### Experience **Essential** - Previous experience as a Porter with an in-depth knowledge of Portering protocols in relation to current best practices. - Able to advise on procedures and practices to less experienced members of staff. **Desirable** - Previous experience in a Supervisory role. - Customer Service background. ### Qualifications **Essential** - Educated to GCSE level or equivalent **Desirable** - Supervisor qualification ## Documents - [job description (pdf, 282.3kb)](https://www.healthjobsuk.com/documents?vdoc=10677770) - [person specification (pdf, 313.8kb)](https://www.healthjobsuk.com/documents?vdoc=10677771) - [what wwl can offer you (pdf, 42.7kb)](https://www.healthjobsuk.com/documents?edoc=2701) - [applying for nhs vacancies guidance (pdf, 241.2kb)](https://www.healthjobsuk.com/documents?edoc=2884) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.