# PICS Assistant > NHS job listing from Job Clerk for Cambridge University Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/pics-assistant/0dde82e3-98dd-45e4-99d6-4cd8088a9d22 - **Markdown:** https://www.jobclerk.com/job/pics-assistant/0dde82e3-98dd-45e4-99d6-4cd8088a9d22.md ## Summary - **Status:** Archived / closed - **Employer:** Cambridge University Hospitals NHS Foundation Trust - **Town:** Cambridge - **Region:** East of England - **Country:** England - **Profession:** Healthcare support worker - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 p.a. pro rata - **Contract type:** Permanent - **Employment type:** Full time, Part time, Flexible working, 37.5 hours per week (Full Time or Part Time / Flexible working hours may be considered) - **Closing date:** 2026-06-21T23:59:00.000Z - **Posted:** 2026-06-10T14:30:40.938Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cambridgeshire/Cambridge/Cambridge_University_Hospitals_NHS_Foundation_Trust/Division_Clinical_Services/Division_Clinical_Services-v8064604 - **Application URL:** https://apps.trac.jobs/job-advert/8064604?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.cuh.nhs.uk ## Job Content ### Job overview Are you interested in helping people and have a keen eye for administrative detail? The East of England Clinical Genetics Service are looking for a well organised, enthusiastic and motivated individual to join the PICS (Patient Information Collation Service) Team as PICS Administrator.  The Clinical Genetics service is provided by an integrated team of doctors, genetic counsellors and  genomic practitioners, who are supported by administrative and secretarial staff.  You will be working under the guidance of the Genetics Administrative Coordinator. The Clinical Genetics service covers the East Anglian region which consists of Cambridgeshire, Norfolk and Suffolk areas. All genetic referrals, appointments and secretarial/administration is carried out within our department. You will be working in an open plan office along with your secretarial colleagues and our appointments team and administration staff. You will be gathering medical information required to assist our clinical team in providing accurate risk assessments/genetic testing for our patients.  You should have the ability to work well under pressure, be organised and have excellent attention to detail. You must be able to work both independently and within the team, liaise with staff at all levels in a confident manner and be willing to learn. ### Main duties of the job To work in the Patient Information Collation Service as part of the Clinical Genetics Department. Delivering a professional administration services to clinicians, patients and colleagues. ### Detailed job description and main responsibilities Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position. Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have: -        applied for a Graduate visa -        or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment This vacancy will close at midnight on 15th June 2026. Interviews are due to be held on 24th June 2026. Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces. ## Job Details Are you interested in helping people and have a keen eye for administrative detail? The East of England Clinical Genetics Service are looking for a well organised, enthusiastic and motivated individual to join the PICS (Patient Information Collation Service) Team as PICS Administrator. The Clinical Genetics service is provided by an integrated team of doctors, genetic counsellors and genomic practitioners, who are supported by administrative and secretarial staff. You will be working under the guidance of the Genetics Administrative Coordinator. The Clinical Genetics service covers the East Anglian region which consists of Cambridgeshire, Norfolk and Suffolk areas. All genetic referrals, appointments and secretarial/administration is carried out within our department. You will be working in an open plan office along with your secretarial colleagues and our appointments team and administration staff. You will be gathering medical information required to assist our clinical team in providing accurate risk assessments/genetic testing for our patients. You should have the ability to work well under pressure, be organised and have excellent attention to detail. You must be able to work both independently and within the team, liaise with staff at all levels in a confident manner and be willing to learn. ## Job Description To work in the Patient Information Collation Service as part of the Clinical Genetics Department. Delivering a professional administration services to clinicians, patients and colleagues. ## Responsibilities Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position. Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have: - applied for a Graduate visa - or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment This vacancy will close at midnight on 15th June 2026. Interviews are due to be held on 24th June 2026. Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces. ## Person Specification ### Skills **Essential** - Ability to work as part of a team - High level of attention to detail - Good communication skills including telephone, email and face to face - Ability to follow processes and procedures - High level of ability to organise and manage own time keeping to schedule and deadlines - Accurate and speedy typing and key board skills - Good organisational skills - Ability to meet deadlines - Willing to take on/learn new skills - Ability to show attention to detail and accuracy - Ability to adapt to change - Ability to work under pressure - Ability to store and safeguard confidential **Desirable** - Ability to touch type ### Knowledge **Essential** - Understanding of confidentiality and data protection - Understanding of customer service **Desirable** - Knowledge of the Trust including awareness of the Trust's priorities - Knowledge of Trust information systems (Epic) - Knowledge of Medical Terminology ### Experience **Essential** - Experience of working in a busy office environment or reception role - Experience of prioritising, planning and organising own tasks - Working with guidelines - Experience of customer service or dealing with the public - Data entry - Experience of IT packages - Microsoft Office - Experience of creating and modifying letter templates **Desirable** - Previous experience of working in the NHS - Previous experience of working within medical records - Experience of call handling - Experience of dealing with difficult situations and confrontations ### Qualifications **Essential** - Educated to GCSE level or equivalent - NVQ level 2 Customer Service/ Business Admin /ITQ or equivalent experience ### Additional Requirements **Essential** - The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent ## Documents - [applicant information pack (pdf, 840.5kb)](https://www.healthjobsuk.com/documents?vdoc=10355274) - [information for applicants - completing your application (pdf, 222.9kb)](https://www.healthjobsuk.com/documents?vdoc=10355275) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.