# Personal Assistant to: Director of Strategy & Director of Innovation

> NHS job listing from Job Clerk for University College London Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/personal-assistant-to-director-of-strategy-and-director-of-innovation/3bc02fb8-dee1-45ac-9857-66781816f591
- **Markdown:** https://www.jobclerk.com/job/personal-assistant-to-director-of-strategy-and-director-of-innovation/3bc02fb8-dee1-45ac-9857-66781816f591.md

## Summary

- **Status:** Live
- **Employer:** University College London Hospitals NHS Foundation Trust
- **Town:** London
- **Region:** London
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 5
- **Salary:** £38,488 - £46,852 per annum inclusive of HCAS
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-06-07T23:59:00.000Z
- **Posted:** 2026-05-29T12:01:48.915Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/University_College_London_Hospitals_NHS_Foundation_Trust/Corporate/Corporate-v8045588
- **Application URL:** https://apps.trac.jobs/job-advert/8045588?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.uclh.nhs.uk

## Job Content

### Job overview

Are you a confident, proactive personal assistant ready to support senior leaders at the heart of a busy NHS Trust? This full-time permanent post offers a unique opportunity to work within Trust Headquarters, supporting both an Executive Board level Director and a Corporate Director in a fast-paced environment. You’ll need excellent judgement, strong diary and inbox management skills, and the ability to handle sensitive information with professionalism and discretion. In return, you’ll be part of a dynamic team shaping strategic decisions across UCLH, with exposure to senior stakeholders and the chance to contribute meaningfully to projects that impact patient care and organisational performance. If you thrive on variety, responsibility, and making things run smoothly behind the scenes, we’d love to hear from you.

### Main duties of the job

As Personal Assistant to the Director of Strategy and the Director of Innovation, you will play a key role in ensuring the smooth and effective running of their work. You will manage complex diaries and inboxes, coordinate meetings and projects, and act as a professional first point of contact for a wide range of stakeholders. The role requires strong judgement, discretion, and communication skills, along with the ability to juggle competing priorities and keep work moving across a diverse portfolio. You will need to work confidently on your own initiative, anticipate requirements, and handle sensitive information with care. If you enjoy a fast paced environment and take pride in keeping things running efficiently behind the scenes, this role offers variety, challenge, and a central position within the organisation.

### Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

This is an opportunity to join Trust Headquarters as Personal Assistant to the Director of Strategy and the Director of Innovation. The postholder will provide high-quality administrative and personal assistant support, enabling senior leaders to operate effectively and maintain strategic oversight across the organisation.

Key responsibilities include managing complex diaries and inboxes, coordinating meetings and delegated projects, and acting as a trusted first point of contact for senior internal and external stakeholders. The role requires excellent judgement, discretion, and communication skills, with the ability to prioritise competing demands and maintain momentum across a varied portfolio.

The postholder will handle confidential matters with professionalism, liaise with national and local bodies including the Department of Health and NHS England, and support the smooth running of Trust HQ. They will contribute to project delivery, governance support, and cross-cover planning, ensuring continuity of service during periods of absence.

Additional duties include preparing agendas and minutes for meetings, managing travel arrangements, supporting recruitment and induction processes, and maintaining accurate records and databases. The role also involves supporting staff experience initiatives, coordinating events, and acting as a local lead for fire safety and environmental matters.

This is a varied and visible role at the heart of the organisation, ideal for someone who thrives in a fast-paced, high-trust environment and enjoys making things run smoothly behind the scenes.

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.

UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

## Job Details

Are you a confident, proactive personal assistant ready to support senior leaders at the heart of a busy NHS Trust? This full-time permanent post offers a unique opportunity to work within Trust Headquarters, supporting both an Executive Board level Director and a Corporate Director in a fast-paced environment. You’ll need excellent judgement, strong diary and inbox management skills, and the ability to handle sensitive information with professionalism and discretion. In return, you’ll be part of a dynamic team shaping strategic decisions across UCLH, with exposure to senior stakeholders and the chance to contribute meaningfully to projects that impact patient care and organisational performance. If you thrive on variety, responsibility, and making things run smoothly behind the scenes, we’d love to hear from you.

## Job Description

As Personal Assistant to the Director of Strategy and the Director of Innovation, you will play a key role in ensuring the smooth and effective running of their work. You will manage complex diaries and inboxes, coordinate meetings and projects, and act as a professional first point of contact for a wide range of stakeholders. The role requires strong judgement, discretion, and communication skills, along with the ability to juggle competing priorities and keep work moving across a diverse portfolio. You will need to work confidently on your own initiative, anticipate requirements, and handle sensitive information with care. If you enjoy a fast paced environment and take pride in keeping things running efficiently behind the scenes, this role offers variety, challenge, and a central position within the organisation.

## Responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

This is an opportunity to join Trust Headquarters as Personal Assistant to the Director of Strategy and the Director of Innovation. The postholder will provide high-quality administrative and personal assistant support, enabling senior leaders to operate effectively and maintain strategic oversight across the organisation.

Key responsibilities include managing complex diaries and inboxes, coordinating meetings and delegated projects, and acting as a trusted first point of contact for senior internal and external stakeholders. The role requires excellent judgement, discretion, and communication skills, with the ability to prioritise competing demands and maintain momentum across a varied portfolio.

The postholder will handle confidential matters with professionalism, liaise with national and local bodies including the Department of Health and NHS England, and support the smooth running of Trust HQ. They will contribute to project delivery, governance support, and cross-cover planning, ensuring continuity of service during periods of absence.

Additional duties include preparing agendas and minutes for meetings, managing travel arrangements, supporting recruitment and induction processes, and maintaining accurate records and databases. The role also involves supporting staff experience initiatives, coordinating events, and acting as a local lead for fire safety and environmental matters.

This is a varied and visible role at the heart of the organisation, ideal for someone who thrives in a fast-paced, high-trust environment and enjoys making things run smoothly behind the scenes.

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.

UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

## Person Specification

### Values

**Essential**

- Demonstrate ability to meet Trust Values of safety, kindness, teamwork and improving

### Personal Qualities

**Essential**

- Ability to be flexible and adaptable and cope with frequent and unpredictable interruptions.
- Ability to work within a team environment and display initiative when necessary.
- Ability to work unsupervised.

### Skills and Abilities

**Essential**

- The ability to receive and deal effectively with confidential and sensitive information, which requires empathy and reassurance skills.
- Skills in motivating and influencing others.
- The ability to deal with and respond to various external agencies particularly, Department of Health, Integrated care system, solicitors and other NHS Trusts.
- To act in such a manner as to maintain and protect patient and staff confidentiality at all times.
- To work with a positive attitude and keen interest in making positive contributions to the smooth function of Trust headquarters.
- Ability to accept responsibility.
- Ability to make sensible judgements involving facts / situations which may require analysis and interpretations.
- Experience in prioritising your own workload and supporting the directors and their deputies to ensure their priorities are achieved.
- The ability to plan and organise a broad range of activities.

### Personal and People Development

**Essential**

- Ability to prioritise workload based on urgency and importance.
- To set a high-quality standard and work in a positive and mature manner.
- Ability to adopt an objective view and be a good team player.
- Ability to use own judgement to resolve issues.

### Quality and service improvement

**Essential**

- Information processing (IT skills)
- Advanced Microsoft office and keyboard skills, ability to type a minimum of 55 words per minute

**Desirable**

- Ability to obtain information from external sources (e.g.: web- based or library sources)

### Knowledge, Qualifications & Experience

**Essential**

- Minimum 3 years’ experience as a Personal Assistant to an Executive Director
- Ability to manage complex diaries.
- Knowledge of a wide range of NHS procedures and practices including NHS governance.
- Experience of working in a large organisation.
- Minute taking and meeting secretariat experience.

**Desirable**

- Secretarial / PA qualification (i.e. RSA level 3 / NVQ level 4 BSMSA/AMSPAR) or equivalent experience
- Experience of working in a healthcare environment.
- Project coordination experience.

## Documents

- [uclh values (pdf, 860.9kb)](https://www.healthjobsuk.com/documents?edoc=2685)
- [job description (pdf, 512.3kb)](https://www.healthjobsuk.com/documents?vdoc=10334360)
- [functional requirements (pdf, 262.3kb)](https://www.healthjobsuk.com/documents?vdoc=10334361)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
