# Personal Assistant to CAMHS Clinical Directors > NHS job listing from Job Clerk for Pennine Care NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/personal-assistant-to-camhs-clinical-directors/eebef254-3e0a-4517-ae0b-098504cd481a - **Markdown:** https://www.jobclerk.com/job/personal-assistant-to-camhs-clinical-directors/eebef254-3e0a-4517-ae0b-098504cd481a.md ## Summary - **Status:** Live - **Employer:** Pennine Care NHS Foundation Trust - **Location:** Langley Clinic - **Workplace type:** onsite - **Profession:** Administrative and IT - **Grade:** Band 4 - **Salary:** £28,392 - £31,157 Dependant on experience - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-09-02T22:59:00.000Z - **Posted:** 2026-08-19T11:00:42.408Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Manchester/Middleton/Pennine_Care_NHS_Foundation_Trust/Personal_Assistant_CAMHS_Clinical_Directors/Personal_Assistant_CAMHS_Clinical_Directors-v8240423 - **Application URL:** https://apps.trac.jobs/job-advert/8240423?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.penninecare.nhs.uk ## Job Content ### Job overview To provide high quality, professional personal support and secretarial services to the CAMHS Clinical Director and lead consultants across the full range of their responsibilities, acting as the main channel for communication between the Consultants colleagues within CAMHS and Senior colleagues in the Trust and external organisations; including but not limited to other NHS organisations, Government Bodies (local and national) and other key external partners such as Local Authorities. ### Main duties of the job - To monitor the CAMHS Clinical Director’s emails where appropriate & bring urgent email items to their attention, & when they are not in the office, delegate responses to their deputy. Co-ordinate, manage & maintain up to date electronic records, which will involve arranging internal & external meetings, conferences, seminars, attendance at training courses. Provide administrative support to relevant meetings including the timely preparation & circulation of agenda packs in readiness for the meetings. Timely preparation & distribution of accurate & relevant minutes & action logs & the follow through actions. Undertake administrative duties for specific project work as requested by the Clinical Director(s). Organise & maintain efficient manual & electronic filing systems, including recording, sorting & archiving documents in accordance with Trust Policy. Organise conferences/events sourcing venues, inviting participants, guests & devising agenda & sending joining instructions & other relevant information. Coordinate the rolling programme of performance & development reviews & 1:1 meetings; scheduling meetings & ensuring the CAMHS Clinical Director(s) have relevant information. Assist with the organisation of scheduling interviews, using proxy access to input vacancies onto Trac; completion of appropriate paperwork for successful candidates on behalf of the Clinical Director(s). ### Detailed job description and main responsibilities - Communicates effectively and establishes good working relations with a wide range of people: - Clinical Director(S) - CAMHS Senior Leadership team - CAMHS Operational Managers - All consultants - Senior Clinicians - Visitors that attend meetings - Executive Team and Trust Board - External Authorities and organisations - Media Ensure that any urgent matters are brought to the attention of the Clinical Director(s) in a timely manner. Act as first point of contact for all communications to the Clinical Director(s) and deal with all such communications appropriately, including exchange of sensitive and contentious information. Also ensuring effective communication between the CAMHS Clinical Directors and others. Build and maintain strong influential relationships with internal and external stakeholders. Communicate with tact, understanding and discretion with members of the public/patients/carers when dealing with enquiries/complaints. Take action and provide feedback as appropriate, ensuring that messages are relayed and action is taken. Screen all incoming calls and manage barriers to communication, remaining courteous, polite and calm when dealing with aggression from others. Be able to multi task, manage and prioritise heavy and demanding workload with challenging timescales, remaining calm under pressure and in confrontational circumstances. Plan for situations, which are known; and to be able to re-prioritise work to accommodate unexpected situations and interruptions. Support the Clinical Director(s) in managing all correspondence by coordinating and providing drafts for reply to correspondence including emails, ensuring that replies are provided and any actions closed. Exercise appropriate delegated authority to act and action responses. Forward actions to managers on behalf of the Clinical Director(s), chase responses and collate information as necessary to enable the Clinical Director(s) to adequately respond to requests for information. Support the Clinical Director(s) in the drafting of reports, presentations, briefing documents and other documents using a variety of formats, including but not limited to MS Office Products (Word, Excel. PowerPoint, OneNote, Visio). Using proxy delegated authority, maintain relevant electronic systems on behalf of the Clinical Director(s), including, but not limited to, proxy access on the expenses and ESR systems. Ensuring accurate recording of staff information and absences on ESR; and other electronic systems where necessary on behalf of the Clinical Director(s). Ensure that any goods ordered/booked (including travel and accommodation) are within budgetary constraints and reflect value for money and the most cost effective arrangements. Ensure that travel claims are submitted within the required timescale and that all invoices for goods ordered/booked (including travel and accommodation) are receipted on Oracle in a timely fashion. Provide Consultant activity data on a quarterly basis, ensuring accuracy and completeness of the information. This includes collecting, collating, and analysing data, as well as preparing and distributing detailed reports to relevant stakeholders. Ensure continuous monitoring and compliance with the mandatory training (CEST) for the submission of regulatory documents. This involves tracking submission timelines, verifying that all required documents are included, and ensuring that submissions meet the regulatory requirements. Maintain accurate records of all submissions and responses, providing updates to relevant stakeholders as required. Ensure compliance with the use of TABLEAU for data visualisation and reporting. This includes creating, maintaining, and updating dashboards and reports to track key performance indicators and support decision-making processes. Provide training and support to other staff on the effective use of TABLEAU, ensuring that all data presented is accurate, up-to-date, and in line with organisational standards. Ensure proficiency in using the PARIS system (Electronic Patient Record), including maintaining accurate and up-to-date patient records, extracting and analysing patient data, and training other staff on its effective use. This involves adhering to all data protection and confidentiality guidelines while ensuring data integrity and accuracy across the system. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Education **Essential** - Professional secretarial/Admin Qualification, such as BTEC or NVQ4 or equivalent experience of Secretarial/admin procedures working at Executive Director or senior manager level and delivering the key result areas described in the job description - RSA III or equivalent demonstrable experience of typing - Knowledge of specialist functional / healthcare terms **Desirable** - Educated to advanced level or equivalent - Secretarial training - Knowledge of Medical / Healthcare Terminology ### Knowledge **Essential** - The post holder must acquire a high degree of knowledge and have the ability to deal with issues concerning the CAMHS Clinical Director’s priorities to enable them to operate effectively at this level. - Understanding of the NHS ### Experience **Essential** - Experience of working as a Personal Assistant at Executive Director or Senior Manager level, (or demonstrable transferrable skill set) including: - Prioritisation of work streams and delivery to challenging deadlines - Effective and efficient electronic diary/inbox management (Outlook) - Handling various telephone enquiries - Organise and support various meetings and events - Audio and copy typing, taking and transcribing dictation - producing clear and accurate documents - Receiving visitors in a friendly and efficient manner - Taking and producing accurate minutes - Interpreting and collation of data into a standard format - Recording budget information - Searching, identifying and downloading appropriate information from the internet. - Retrieving information from available sources - Managing/maintaining a file system both electronic and hard files - Managing and developing office systems - Experience of arranging meetings at various locations - Preparing presentation material - Proof reading skills - Handling highly confidential and sometimes contentious / sensitive information. - Experience of working in a busy complex environment - Experience of using Microsoft Office packages (including MS Teams) - Experience of setting up spreadsheets - Previous experience of handling verbally aggressive calls from members of the public. **Desirable** - Experience of working within the NHS - Experience of working in a large complex organisation ### Skills and Abilities **Essential** - Ability to demonstrate a commitment to our organisational values - Up to date skills in office systems and functions, such as laptops, smart screens, photocopiers, laminators. - Ability to produce written reports, minutes and operational procedures in a clear concise language - Ability to handle varied and sometimes difficult situations, ensuring effective working by using full range of interpersonal skills \[e.g. tact, diplomacy, negotiation, influencing, assertiveness\] - Experience of passing on knowledge to others through training - Ability to work with people at all levels of the organisation, e.g. Chair, Vice Chair and Senior Managers over diary appointments/conflicts. - Ability to manage conflict - Experience of problem solving skills - File management skills - Excellent presentational skills - Dealing with multiple demands in short deadlines - Ability to quickly understand the CAMHS clinical Director’s role in order to answer queries and communicate effectively - Committed to promoting a positive image of people with mental health conditions and learning Disabilities - Experience of using PARIS (EPR) and navigate applications - Experience of using TABLEAU and using **Desirable** - Knowledge of the NHS and how it functions - Knowledge of partnering organisations both Public and Private Sector - Shorthand and or speedwriting skills ## Documents - [job description (pdf, 176.4kb)](https://www.healthjobsuk.com/documents?vdoc=10551220) - [person specification (pdf, 328.6kb)](https://www.healthjobsuk.com/documents?vdoc=10551221) - [policy statement on recruitment of ex-offenders (pdf, 117.0kb)](https://www.healthjobsuk.com/documents?edoc=440) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.