# Personal Assistant - ENT

> NHS job listing from Job Clerk for West Suffolk NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/personal-assistant-ent/a5ee66cb-c05d-4741-9cf3-fa551bcb0a51
- **Markdown:** https://www.jobclerk.com/job/personal-assistant-ent/a5ee66cb-c05d-4741-9cf3-fa551bcb0a51.md

## Summary

- **Status:** Live
- **Employer:** West Suffolk NHS Foundation Trust
- **Location:** West Suffolk Hospital
- **Workplace type:** onsite
- **Profession:** Personal assistant
- **Grade:** Band 4
- **Salary:** £28,392 - £31,157 Per annum, pro rota
- **Contract type:** 12 months (Fixed term)
- **Employment type:** Part time, Flexible working, 22.5 hours per week
- **Closing date:** 2026-10-31T23:59:00.000Z
- **Posted:** 2026-10-13T15:50:56.437Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Suffolk/Bury_St_Edmunds/West_Suffolk_NHS_Foundation_Trust/PA/PA-v8310932
- **Application URL:** https://apps.trac.jobs/job-advert/8310932?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.wsh.nhs.uk

## Job Content

### Job overview

To provide a comprehensive personal assistant/secretarial service in support of the ENT Department and associated medical team ensuring the provision of an efficient and reliable service.

### Main duties of the job

- We are looking for an organised, motivated, and professional to join our busy ENT Department. This is an excellent opportunity to support a dedicated clinical team while helping to deliver high-quality patient care. Main duties of the job Manage clinic appointments, waiting lists, and theatre schedules. Prepare, type, and distribute clinical correspondence using digital dictation. Answer telephone and email enquiries from patients, GPs, and healthcare professionals. Maintain accurate patient records in line with NHS policies and confidentiality requirements. Coordinate meetings, diaries, and clinic arrangements. Work closely with colleagues to ensure an efficient and patient-focused service
- Manage clinic appointments, waiting lists, and theatre schedules.
- Prepare, type, and distribute clinical correspondence using digital dictation.
- Answer telephone and email enquiries from patients, GPs, and healthcare professionals.
- Maintain accurate patient records in line with NHS policies and confidentiality requirements.
- Coordinate meetings, diaries, and clinic arrangements.
- Work closely with colleagues to ensure an efficient and patient-focused service

### Detailed job description and main responsibilities

Please see job description attached to view main duties and responsibility of role.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

## Person Specification

### Personal Qualities

**Essential**

- - Clear and precise communication skills
- - Good telephone manner
- - Calm under pressure
- - Able to meet deadlines
- - Good interpersonal skills
- - Good organisational skills
- - Friendly and helpful manner
- - Caring attitude
- - Attention to detail
- - Ability to work on own initiative or part of a team
- - Flexible approach to working hours and duties
- - Able to demonstrate an understanding of issues relating to confidentiality
- Proven record of good timekeeping and attendance

### Skills and Abilities

**Essential**

- - Touch Typing
- - Microsoft Office
- - Excel Skills
- - Accurate Key Board Skills
- - Able to demonstrate skills that ensure tasks are completed accurately and within a given timeframe.

**Desirable**

- - Knowledge of the Hospital Administration System
- - Audio Typing
- - Understanding of Databases

### Experience and knowledge

**Essential**

- - Previous experience as P.A or Secretary

**Desirable**

- - Previous NHS experience or related environment
- - Audio Typist
- - Medical Terminology
- - Some customer care experience

### Education and qualifications

**Essential**

- - RSA II Typing, Word or Equivalent
- - Proven Computer literacy
- - Good Standard of General Education (including Maths and English)

**Desirable**

- Amspar certificate or diploma

## Documents

- [job description (pdf, 525.8kb)](https://www.healthjobsuk.com/documents?vdoc=10692074)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.