# People Services Lead Officer

> NHS job listing from Job Clerk for NHS Northamptonshire Integrated Care Board.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/people-services-lead-officer/85aa5819-5e90-4237-b62e-a6fda6376277
- **Markdown:** https://www.jobclerk.com/job/people-services-lead-officer/85aa5819-5e90-4237-b62e-a6fda6376277.md

## Summary

- **Status:** Live
- **Employer:** NHS Northamptonshire Integrated Care Board
- **Location:** Kettering, United Kingdom; Leicester, United Kingdom
- **Workplace type:** onsite
- **Profession:** Officer (discipline unspecified)
- **Grade:** Band 7
- **Salary:** £49,387 - £56,515 per annum
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-10-05T22:59:00.000Z
- **Posted:** 2026-09-21T00:03:01.732Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Northamptonshire/Kettering_Leicester/NHS_Northamptonshire_Integrated_Care_Board/Human_Resources/Human_Resources-v8305481
- **Application URL:** https://apps.trac.jobs/job-advert/8305481?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.icnorthamptonshire.org.uk/

## Job Content

### Job overview

NHS Northamptonshire ICB and NHS Leicester, Leicestershire and Rutland ICB are seeking a People Services Lead Officer (Band 7) to join our HR and OD Team.

This is an exciting opportunity to provide expert HR advice, lead on complex employee relations matters, support organisational transformation, and help managers deliver compassionate and effective people management.

As a member of the People Team, you will work closely with leaders across the Cluster to deliver high-quality people services, influence organisational change, promote wellbeing and inclusion, and support the development of a strategic commissioning organisation.

We are looking for someone with significant HR experience, excellent communication and relationship-building skills, strong employee relations expertise, and a passion for supporting people, teams and culture change.

### Main duties of the job

- The post holder works autonomously as a senior member of the HR team, to support and advise line managers in developing the capability to deliver their People plans with an effective and compassionate approach.
- The post holder will need to build and maintain constructive working relationships with internal and external stakeholders.
- Support delivery of the NHS Strategic Commissioning Framework and LNR Operating Model
- Provide visible leadership in line with values and behaviours.
- Support the Head of Service and their team to ensure that their workstream of programmes are planned and managed effectively and take the lead in assisting in their successful delivery

### Detailed job description and main responsibilities

- Provide expert HR advice on highly complex employee relations cases, wellbeing, transformational and other HR and employment related issues across the cluster.
- Deliver an operational, and business focused HR service to all colleagues and managers and is responsible for maintaining a high quality strategic and operational employee relations service.
- Support the Senior HR Manager to deliver effective and innovative workforce solutions, advising on how to maintain effective employee relations. This includes employee relations, equality, diversity & inclusion, health and wellbeing, leading and influencing organisational change, staff development, coaching and training.
- Work in partnership with the OD Team to support development and transformation to a strategic commissioning organisation

## Person Specification

### Autonomy

**Essential**

- Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales

### Analytical

**Essential**

- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
- Numerate and able to understand complex financial issues combined with deep analytical skills
- Experience of setting up and implementing internal processes and procedures
- Knowledge of Systems e.g. monitoring budget management, processing invoices and procurement

### Physical Skills

**Essential**

- Working knowledge of Microsoft Office with intermediate keyboard skills

### Planning Skills

**Essential**

- Demonstrated capability to plan over short, medium, and long -term timeframes and adjust plans and resource requirements accordingly
- Experience of setting up and implementing internal processes and procedures

### Management Skills

**Essential**

- Must be able to prioritise own work effectively and be able to direct activities of others
- Experience of managing and motivating a team and reviewing performance of the individuals. Skills for managing relationships with a range of different stakeholders

### Communication Skills

**Essential**

- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
- Experience of creating and delivering presentations to a varied group of internal and external stakeholders

### Equality and Diversity

**Essential**

- Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of dayto-day working practices, but also in relation to management systems in the area.

### Knowledge, Training and Experience

**Essential**

- Educated to post-graduate level in relevant subject or equivalent level of experience of working at a similar level in specialist area
- Significant experience of successfully operating in a politically sensitive environment
- Evidence of post qualifying continuing professional development
- Demonstrated experience of coordinating projects in complex and challenging environments
- Experience of managing risks and reporting
- Experience of drafting briefing papers and correspondence
- Experience of monitoring budgets and business planning processes

**Desirable**

- Understanding of the public sector
- Demonstrated experience in a Healthcare environment
- Comprehensive knowledge of project principles, techniques, and tools, such as Prince 2 Foundation and Microsoft Project

## Documents

- [people services lead officer (pdf, 328.4kb)](https://www.healthjobsuk.com/documents?vdoc=10625297)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
