# People Services Assistant Business Partner *Internal* > NHS job listing from Job Clerk for North Cumbria Integrated Care NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/people-services-assistant-business-partner-internal/a9219180-9d8d-485e-8c25-5da410505fc3 - **Markdown:** https://www.jobclerk.com/job/people-services-assistant-business-partner-internal/a9219180-9d8d-485e-8c25-5da410505fc3.md ## Summary - **Status:** Live - **Employer:** North Cumbria Integrated Care NHS Foundation Trust - **Location:** Parkhouse - **Workplace type:** onsite - **Profession:** Manager and corporate - **Grade:** Band 6 - **Salary:** £39,959 - £48,117 Per Annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-09-09T22:59:00.000Z - **Posted:** 2026-08-26T11:40:37.851Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cumbria/Carlisle/North_Cumbria_Integrated_Care_NHS_Foundation_Trust/People_Services_Business_Partners/People_Services_Business_Partners-v8187419 - **Application URL:** https://apps.trac.jobs/job-advert/8187419?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.ncic.nhs.uk ## Job Content ### Job overview INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY This is an exciting and challenging position, critical in driving a compassionate approach and organisational culture in the way we care for staff who experience difficulties at work, whether in respect of their conduct, performance, interpersonal relationships (including bullying and harassment) sickness absence or other concerns. A core element of the role will be to ensure that our policies and practices are compliant and in line with best practice. At the heart of this is embedding our values in how we approach difficult people issues. This includes a people focused approach and a regard to restorative outcomes, supporting Collaboratives through a business partnering model, and leading a team of advisors The People Services Assistant Business Partner provides complex advice and guidance and uses a coaching approach to support day to day people issues, and in particular on matters relating to management queries and case work. They will provide complex advice on applying and interpreting policies and procedures & support projects in the reduction of sickness absence across the Trust, identifying innovation and forward-thinking solutions to embed cultural and sustained change. ### Main duties of the job To support the People Services Business Partner in the development of a positive approach to people management issues by building strong and effective partnerships between HR colleagues, managers, clinicians, staff and their representatives To provide advice, coach and assist managers in complex people management cases, working in partnership with managers, to support improved performance. To provide consistent complex and sensitive advice and recommendations in relation to the management of wide ranging human resources cases. Support managers in decision making around potential breaches of the people management policy / procedure. Arrange and coordinate case management meetings, including case conferences, disciplinary / conduct hearings, grievances and investigation meetings. ### Detailed job description and main responsibilities Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. CERTIFICATE OF SPONSORSHIP Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website (Opens in a new tab). If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post: Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment. Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment. NCIC can offer successful future employees the following benefits: 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme NHS Discounts* Salary Sacrifice schemes including lease cars and Cycle to Work* Excellent opportunities for development* Competitive NHS Pension scheme Vivup is a free, confidential counselling and information service to assist with personal or work-related problems *Subject to eligibility Important Information Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date. ## Person Specification ### Knowledge **Essential** - An understanding of the national NHS agenda and the Human Resources contribution. - A knowledge of current employment law and HR good practice, and the ability to translate into practice, including around attendance management. - An understanding of the principles of change management and contribution of the HR function to transformational change. - Demonstrate through CPD, employment law updates and various other training courses an up to date knowledge of HR practices & change management. - Has gained HR operational experience of dealing with HR issues across all aspects of employment relations practice including disciplinaries, grievances, harassment complaints, and attendance absence and performance capability. - Experience of trade union partnership working. - Developing and maintaining positive partnerships with trade union representatives and senior managers. **Desirable** - Knowledge of Medical Staffing employment issues. - Knowledge of all NHS employment terms and conditions. - Previous experience of working in an NHS setting ### Qualifications **Essential** - Degree level qualification or equivalent experience. - CIPD Level 5 qualification or equivalent experience - Membership of the Chartered Institute of Personnel and Development ### Skills and Aptitudes **Essential** - Highly effective interpersonal skills. - Excellent written, verbal and interpersonal skills. - Developed negotiation and influencing skills. - Able to prioritise and to manage own workload to meet deadlines. - Highly organised with the ability to prioritise conflicting demands and delegate as appropriate. - Coaching skills. - Analytical and data interpretation skills. - Excellent attention to detail. - Highly effective IT skills and knowledge of Microsoft applications. - Demonstrate innovation and forward thinking ### Personal Circumstances **Essential** - Self-motivated and proactive. - Team orientated and show a commitment to the development of others. - Open, respectful and engaging. - Commitment to partnership working. - Be assertive where appropriate. - Commitment to continuing personal / professional development. ## Documents - [a-26-8187419 people services assistant business partner (pdf, 496.6kb)](https://www.healthjobsuk.com/documents?vdoc=10491530) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.