# patient services coordinator > NHS job listing from Job Clerk for Bugbrooke Medical Practice. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/patient-services-coordinator/1272c1e5-60d0-4836-b6fa-e428672ac2b4 - **Markdown:** https://www.jobclerk.com/job/patient-services-coordinator/1272c1e5-60d0-4836-b6fa-e428672ac2b4.md ## Summary - **Status:** Live - **Employer:** Bugbrooke Medical Practice - **Location:** Levitts Road, Bugbrooke, Northampton, Northamptonshire, NN7 3QN, United Kingdom - **Workplace type:** onsite - **Profession:** Coordinator (discipline unspecified) - **Salary:** Negotiable - **Contract type:** Permanent - **Employment type:** Full-time, Part-time - **Closing date:** 2026-11-30T23:59:59.999Z - **Posted:** 2026-10-12T11:52:31.799Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/A4145-26-0020 - **Application URL:** https://www.jobs.nhs.uk/candidate/application/A4145-26-0020/pre-application-questions-pause?referrer=jobadvert&ref=A4145-26-0020 - **Employer website:** https://www.bugbrookemedicalpractice.co.uk/ ## Job Content ### Job summary We are a busy 11,000 patient GP practice in Northamptonshire looking for an Receptionist/Administrator for hours to be arranged to join our friendly team. Opening hours 8.00am - 6.30pm Monday to Friday This is a fast-paced and varied role that requires excellent communication skills and the ability to remain calm under pressure. You will manage a range of administrative and patient-facing tasks, ensuring the smooth running of our daily clinics. - Greeting patients and visitors both in person and over the telephone. - Booking, cancelling, and rescheduling appointments via the SystmOne clinical system. - Processing repeat prescription requests and handling diverse patient enquiries. - Managing incoming and outgoing post, clinical coding tasks, and scanning documentation. - Assist with ad-hoc administrative tasks as needed. - Liaising with GPs, nurses, and external healthcare providers (e.g., secondary care and pharmacies). - Maintaining patient confidentiality and data protection (GDPR) at all times. Bugbrooke Medical Practice is committed to providing high-quality patient care delivered by a dedicated team of healthcare professionals. We are a rural practice caring for over 10,750 patients and dispensing to over 3,500 patients. We are part of the Integrated Care Board (ICB) and a proud member of the Blue Primary Care Network (PCN). Together, we work to ensure patients have access to all the services they need. ### Main duties of the job answering telephone call/making calls, helping patients with enquiries, scanning documents, coding, administrative duties. This list is not exhaustive and can change for operational needs ### About us Our vision is clear, to be a trusted provider in healthcare, delivering exceptional, personalised care that is deeply rooted in our commitment to continuous learning, clinical excellence, and community engagement. ### Details - Date posted: 12 October 2026 - Pay scheme: Other - Salary: Depending on experience - Contract: Permanent - Working pattern: Full-time, Part-time - Reference number: A4145-26-0020 - Job locations: Levitts Road, Bugbrooke, Northampton, Northamptonshire, NN7 3QN, United Kingdom ### Job responsibilities Greeting patients and visitors both in person and over the telephone. Booking, cancelling, and rescheduling appointments via the SystmOne clinical system. Processing repeat prescription requests and handling diverse patient enquiries. Managing incoming and outgoing post, clinical coding tasks, and scanning documentation. Assist with ad-hoc administrative tasks as needed. Liaising with GPs, nurses, and external healthcare providers e.g. secondary care and pharmacies. Maintaining patient confidentiality and data protection GDPR at all times. ## Person Specification ### Experience **Essential** - preferably system1 but training given for right candidate **Desirable** - primary care experience desirable but not essential ### Qualifications **Essential** - desirable maths and english ### can do attitude **Essential** - must be able to have a dsb check, no criminal record **Desirable** - basic IT skills and can do attitude ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.