# Patient Safety Officer > NHS job listing from Job Clerk for The Dudley Group NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/patient-safety-officer/64b11cde-83e2-447a-82c6-5920662d5e27 - **Markdown:** https://www.jobclerk.com/job/patient-safety-officer/64b11cde-83e2-447a-82c6-5920662d5e27.md ## Summary - **Status:** Live - **Employer:** The Dudley Group NHS Foundation Trust - **Location:** Russells Hall Hospital - **Workplace type:** onsite - **Profession:** Patient safety specialist - **Grade:** Band 5 - **Salary:** £32,073 - £39,043 pro rata - **Contract type:** Fixed term: 9 months (Maternity Cover) - **Employment type:** Part time - 22 hours per week (At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.) - **Closing date:** 2026-09-17T22:59:00.000Z - **Posted:** 2026-09-03T09:14:47.476Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Birmingham_Black_Country/Dudley/The_Dudley_Group_NHS_Foundation_Trust/Governance/Governance-v8247802 - **Application URL:** https://apps.trac.jobs/job-advert/8247802?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.dudleygroup.nhs.uk ## Job Content ### Job overview The post holder will have a key role in maintaining an effective service to support clinical and corporate services in the effective and timely notification, management, investigation, and response to all Patient Safety Incident’s. The postholder will work closely with staff and managers across Trust services to ensure all pertinent details about each incident are accurately recorded in the Trust’s incident management system (Datix). They will work with investigation leads to provide facilitated support and ensure the timely provision of all incident investigation updates, investigation reports, action plans and quality assurance documents. ### Main duties of the job To support the Patient Safety Team in the daily management of the incident reporting process and associated work streams across the Trust - To act as the day-to-day point of contact for staff regarding the reporting for all incidents, dealing with queries and providing advice and support as required To carry out a daily review of all incidents reported on Datix to challenge the completeness of information, accuracy or severity, and to ensure the appropriate action and level of response has been initiated Effectively deal with all written and verbal enquiries responsively, deciding upon and initiating appropriate follow up action required promptly. - To escalate any identified potential PSII’s to the Patient Safety Manager and Deputy Patient Safety Manager To identify incidents requiring discussion at the Incident Decision & Learning Group for potential PSIRF response Ensure the Datix system is continually updated to provide a ‘live’ record of progress and accurate reporting Identify non-compliant areas for escalation to managers and leads, where incident responses have not been completed within set timescale or there are outstanding actions after the due completion date To contribute to the effective integration of patient safety/clinical risk with other quality governance and accountability programmes and functions Support the process for reporting to Learning from Patient Safety Events (LFPSE) ### Detailed job description and main responsibilities Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake. ## Person Specification ### Experience **Essential** - Understanding of the NHS governance and quality agenda - Ability to work with colleagues at all levels and to liaise on sensitive and important issues - Experience of managing complex and sensitive information **Desirable** - Knowledge of the DATIX electronic incident reporting system ### Knowledge and Training **Essential** - To have IT and high-level administration skills being able to analyse data, contribute to reports and be proficient in the use of databases, Outlook, Word, and Excel (Microsoft office). **Desirable** - Knowledge of NHS Governance process, in particular incident management ### Qualifications & Education **Essential** - Educated to degree level or equivalent experience. ### Analytical & Judgement Skills **Essential** - Ability and willingness to handle highly confidential information without compromising confidentially - Able to manage conflicting priorities and organize workload effectively, with minimal supervision, to meet tight deadlines ### Planning & Organisational Skills **Essential** - Able to self-generate & manage own workload to meet the needs of organisation - Ability to prioritize and manage competing demands ### Communication & Relationship Skills **Essential** - Effective interpersonal and facilitation skills and supporting others - Excellent written/verbal communication skills - Ability to communicate sensitively with a tactful and diplomatic approach regarding matters that may be upsetting or stressful for staff ## Documents - [our vision (png, 101.8kb)](https://www.healthjobsuk.com/documents?edoc=1862) - [useful links (pdf, 193.5kb)](https://www.healthjobsuk.com/documents?edoc=1861) - [culture statement (pdf, 1.7mb)](https://www.healthjobsuk.com/documents?edoc=1991) - [job description (pdf, 416.6kb)](https://www.healthjobsuk.com/documents?vdoc=10585280) - [dudley people plan (pdf, 6.7mb)](https://www.healthjobsuk.com/documents?edoc=2026) - [employee benefits (pdf, 440.3kb)](https://www.healthjobsuk.com/documents?edoc=1858) - [our leadership way (pdf, 173.3kb)](https://www.healthjobsuk.com/documents?edoc=2413) - [gdpr privacy notice (pdf, 248.6kb)](https://www.healthjobsuk.com/documents?edoc=1859) - [person specification (pdf, 432.6kb)](https://www.healthjobsuk.com/documents?vdoc=10585281) - [flexible working poster (pdf, 1.6mb)](https://www.healthjobsuk.com/documents?edoc=2911) - [what is a disability? (pdf, 130.5kb)](https://www.healthjobsuk.com/documents?edoc=2274) - [rn, rm and ahp career development opportunities (pdf, 396.1kb)](https://www.healthjobsuk.com/documents?edoc=2297) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.