# Patient Safety Incident Management Administrator > NHS job listing from Job Clerk for Essex Partnership University NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/patient-safety-incident-management-administrator/9696710d-b2c5-42f9-b905-da2588e95b5c - **Markdown:** https://www.jobclerk.com/job/patient-safety-incident-management-administrator/9696710d-b2c5-42f9-b905-da2588e95b5c.md ## Summary - **Status:** Live - **Employer:** Essex Partnership University NHS Foundation Trust - **Location:** Rochford Hospital - **Workplace type:** onsite - **Profession:** Administrator - **Salary:** £25760.00 to £27476.00 - **Contract type:** 6 months (Fixed term until end of March 2027) - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-10-04T07:00:00.000Z - **Posted:** 2026-09-18T08:47:16.833Z - **Source information URL:** https://www.healthjobsuk.com/job/-v8300854 - **Application URL:** https://apps.trac.jobs/job-advert/8300854?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.eput.nhs.uk ## Job Content ### Job overview Due to maternity leave, an opportunity has risen for a fixed term contract in the Patient Safety Incident Management Team We are looking for someone who is impartial, open minded with, administrative and analytical skills and has the confidence to ask questions to gain a better understanding of an issue. The post holder will have the capability and knowledge to support the administration of meetings and have the ability to master a new brief and deliver it with confidence, believing in your presentation ability. You will be passionate and willing to contribute to the culture of learning and safety in the organisation and ready to make a difference. ### Main duties of the job The post holder will provide comprehensive administration support to the Head of Patient Safety Incident Management using knowledge and experience of a full range of administrative procedures and software functions. The post holder may, at times, come into contact with highly emotional and distressing situations and information. This must be dealt with in a confidential and appropriate manner, which may include liaison with service users and their families/carers, taking action where and when necessary. The post holder will play a key role in the day to day organisation/updating of the department’s administrative databases. ### Detailed job description and main responsibilities Provide administrative and secretarial support to the Patient Safety Incident Management Team including the accurate recording of information on the Trust’s incident reporting system (Datx). Take responsibility for requesting medical records for investigations and inquests. Take responsibility for preparing case files and photocopying of records and reports for investigations and Inquests. Arrange interviews with staff involved in patient safety incidents on behalf of the Head of Patient Safety Incident Management for externally led investigations. Attend any interviews with staff, taking notes as required. Assist in collating, maintaining and producing statistical information and activity reports as appropriate. Assist the team in providing information and communicating with HM Coroners’ Office, Care Quality Commission, Commissioners, Police etc. Assist in the organisation and co-ordination of Patient Safety Incident Case Conferences for internal and external partners. Deal with telephone enquiries in a courteous and proficient manner and promptly escalate any potential problems or issues that may delay the review process. Respond to all electronic mail messages promptly in accordance with good practice. Prioritise own workload considering timescales that need to be adhered to in the production of the patient safety review/investigation reports. Assist in a range of work procedures and practice in order to maintain up to date filing systems and arrange for the safe archiving and/or destruction of correspondence and files in accordance with statutory timescales. ### Applicant requirements This post will require a submission for Disclosure to be made to check for any unspent criminal convictions. ## Person Specification ### Knowledge **Essential** - Knowledge of a broad range of administrative procedures and software packages. - Administrative experience within an office environment - Awareness of information governance, data security and a clear understanding of confidentiality - Able to converse in a positive manner with service users, carers/families and senior health professionals under emotional circumstances - Able to plan, prioritise and organise a number of activities, including the ability to continually reprioritise to meet tight, conflicting deadlines - Able to work effectively and accurately with minimal supervision, under pressure and meeting deadlines - Work alone effectively or as part of a team - Able to create records and filing systems as well as database management using an electronic system - Able to collate, analyse, interpret and assess information and its implications - Excellent interpersonal and communication skills, both written and oral based on the English language - Literate in IT/Computer Skills - Professional approach which instils confidence and credibility - Ability to communicate effectively with all levels of staff across the Trust, as well as service users, external stakeholders/agencies ### Personal Qualities **Essential** - Ensures that the organisational values We Care, We Learn and We Empower are demonstrated by self and others every day and that any matters of concern are addressed in a timely way, either directly; or raised with the relevant Line Manager; or through the relevant processes within the Trust as appropriate - Credibility and enthusiasm for patient safety Values, diversity, inclusion and difference; operating with integrity and openness - Fitness Analysis as appropriate - Ability to travel across sites and across Trust boundaries to attend meetings, etc. **Desirable** - Current driving licence. ### Education/Qualifications **Essential** - Good standard of education to GCSE or equivalent - RSA II/III or equivalent from another recognised body **Desirable** - NVQ 3 or equivalent experience ## Documents - [staff benefits (pdf, 152.7kb)](https://www.healthjobsuk.com/documents?edoc=2990) - [candidate privacy policy (pdf, 336.6kb)](https://www.healthjobsuk.com/documents?edoc=1853) - [right to work information (pdf, 293.6kb)](https://www.healthjobsuk.com/documents?edoc=2355) - [values of the nhs pension (pdf, 151.3kb)](https://www.healthjobsuk.com/documents?edoc=2659) - [employer recognition scheme - gold award (pdf, 27.7kb)](https://www.healthjobsuk.com/documents?edoc=2451) - [patient safety incident administrator person spec (pdf, 352.6kb)](https://www.healthjobsuk.com/documents?vdoc=10620131) - [patient safety incident administrator job description (pdf, 624.3kb)](https://www.healthjobsuk.com/documents?vdoc=10620130) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.