# Patient Safety and Risk Manager > NHS job listing from Job Clerk for Manchester University NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/patient-safety-and-risk-manager/5b67529d-2d11-40ea-99f2-c0d75265d98e - **Markdown:** https://www.jobclerk.com/job/patient-safety-and-risk-manager/5b67529d-2d11-40ea-99f2-c0d75265d98e.md ## Summary - **Status:** Live - **Employer:** Manchester University NHS Foundation Trust - **Location:** CSS Management Offices - **Workplace type:** onsite - **Profession:** Manager and corporate - **Grade:** Band 7 - **Salary:** £49,387 - £56,515 per annum, pro rata - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (N/A) - **Closing date:** 2026-08-31T22:59:00.000Z - **Posted:** 2026-08-18T09:00:36.348Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Manchester/Manchester/Manchester_University_NHS_Foundation_Trust/Clinical_Governance/Clinical_Governance-v8112148 - **Application URL:** https://apps.trac.jobs/job-advert/8112148?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.mft.nhs.uk ## Job Content ### Job overview The Patient Safety and Risk Manager will work within the Clinical Scientific Services (CSS) Clinical Governance Team to lead patient safety and risk management across the Clinical Group. Reporting to the Senior Quality Governance Manager, the post holder will manage the Patient Safety and Risk team, oversee risk reporting and governance activities, and support delivery of the Quality Governance agenda. Working closely with colleagues across the Trust, they will promote continuous improvement, embed learning from patient safety incidents, implement the NHS Patient Safety Strategy, National Standards for Patient Safety Investigation, and the Patient Safety Incident Response Framework (PSIRF). The role also includes developing and delivering patient safety, risk, and quality improvement training, acting as an expert resource to support safer systems and a culture of continuous improvement. ### Main duties of the job Leads the management of patient safety incidents, including triage, investigations, PSIRF learning responses and reviews, ensuring compliance with Trust policies, CQC standards and national requirements. Oversees incident reporting, escalation, Duty of Candour and accurate recording on Ulysses. Analyses safety data to identify trends, produces reports and action plans, and provides expert advice, training and support to clinicians, managers and governance groups to embed learning and improve patient safety. Leads the development and oversight of risk management systems, including Ulysses and specialty risk registers, ensuring risks are identified, assessed and managed effectively. Supports audits, develops risk management policies and tools, and provides governance reports to committees. Provides leadership across patient safety, risk, governance and quality improvement by managing staff, leading projects, supporting Trust safety alerts and promoting a culture of learning, psychological safety and continuous improvement. Oversees reporting on incidents, complaints, claims and inquests, identifies themes and recommendations to improve services, supports budget and staff development responsibilities, and deputises for senior governance leads when required. ### Detailed job description and main responsibilities IMPORTANT CANDIDATE INFORMATION To find out more about the key responsibilities and the specific skills and experience you’ll need for this role, take a look at the Job Description & Person Specification attachments under the ‘Documents to download’ heading. Explore ‘Inside MFT – Your Candidate Place’ To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT – Your Candidate Place. This welcoming one‑stop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. You’ll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access ‘Inside MFT – Your Candidate Place’, simply click on the relevant PDF document under the ‘Documents to download’ heading and once opened, you can either scan QR code or click on the link provided. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences. To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU, for our patients, our communities, and each other. As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Disclosure and Barring Service (DBS) check As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone. What is a DBS Check? A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role: Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings. Enhanced DBS: Includes the above, plus any additional information held by local police that’s considered relevant to the role. Enhanced with Barred Lists: Includes all of the above, plus checks against the children’s and/or adults’ barred lists. Who Needs a DBS Check Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role. The Costs for a DBS At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred. For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december DBS Update Service Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### ATTRIBUTES **Essential** - High levels of diplomacy and tact - Persuasive, negotiating, empathetic and re-assurance skills - Ability to react to unpredictable situations/behaviour - Ability to deal with distress/aggressive individuals - Ability to overcome barriers to understanding - Understand the concept and importance of confidentiality - Able to develop effective working relationships with staff from a variety of agencies and disciplines - Flexible approach to work - A commitment to Equal Opportunities ### EXPERIENCE **Essential** - Evidence of undertaking investigation training and experience of conducting complex patient safety incident learning responses and reviews - Able to demonstrate understanding of investigatory and review tools, techniques and methodologies - Demonstrable experience of handling complex or contentious patient safety incidents - Experience in developing systems demonstrated by the ability for problem solving in ensuring compliance with legislation and with local and national policy and procedures. - Significant experience of providing advice and support to staff during patient safety investigations - Experience in delivering training. - Experience in staff management. - Significant experience of dealing with patients and their representatives involved in patient safety incidents and liaising with individuals and organisations acting on their behalf - Demonstrable experience of managing multiple priorities - Understanding the essential principles and components of legal protocols and procedures - Experience of providing training in clinical risk in multiple healthcare settings and to differing levels of audience - Demonstrable line management experience - Experience of providing information and assurance to arms-length bodies such as CQC - Experience of presenting data to a range of audiences in a variety of formats (eg conversations, presentations, reports) - Understanding of Regulatory bodies and activities **Desirable** - Knowledge of Safeguarding and Mental Health Legislation processes and how these apply in healthcare settings. - Practiced in continuous quality improvement methodologies and how to use these within a range of healthcare settings - Experience of managing and embedding change - Experience of chairing committees or meetings and/or leading project/working groups - Experience of deputising for senior management - Experience at reporting at Board/committee level - Project management and planning experience ### QUALIFICATIONS **Essential** - Educated to Degree level in a relevant subject - Postgraduate qualification, or equivalent experience - Evidence of recent commitment to relevant ongoing professional development **Desirable** - Master’s Degree in relevant subject - Clinical qualification - Qualification in management/ leadership or evidence of leadership skills ### SKILLS, ABILITIES AND KNOWLEDGE **Essential** - Relevant knowledge and understanding of patient safety and how to apply both local and national requirements, including an understanding of the NHS Patient Safety Strategy; and associated Standards and Framework. - An understanding of incident handling and risk management processes and how to apply these within a healthcare setting. - Experience of implementing/ maintaining risk management processes and report writing relating to process and performance - Knowledge of confidentiality codes, procedures and legislation - Skills in developing detailed procedures - Excellent written skills, including drafting of investigation report, letters and board/committee reports - Excellent verbal communication skills, including the ability to communicate with staff at all levels of the organisation, patients and members of the public - Ability to communicate complex, sensitive and contentious information where there are significant barriers to understanding and acceptance and in a hostile, antagonistic or highly emotive atmosphere - Able to create, maintain and enhance effective working relationships - Ability to plan, chair and manage meetings effectively - Ability to manage and deescalate aggressive behaviour. - Ability to develop systems and policies in line with Trust strategy to enhance quality of service delivery - Ability to ensure the service is responsive to change and to anticipate/react to change with particular reference to relevant policy/legislation - Ability to develop and facilitate training - Ability to give presentations to individuals and groups - Good analytical and numerical skills - Excellent IT skills - Ability to work to deadlines under pressure - Ability to effectively respond to emergency situations - Ability to demonstrate empathy, tact and firmness across a range of situations **Desirable** - Understanding of the essential principles and components of legal protocols and procedures ## Documents - [functional requirements of role (pdf, 920.2kb)](https://www.healthjobsuk.com/documents?vdoc=10412607) - [inside mft – your candidate place (pdf, 306.4kb)](https://www.healthjobsuk.com/documents?edoc=2890) - [job description - patient safety & risk manager (pdf, 234.6kb)](https://www.healthjobsuk.com/documents?vdoc=10412606) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.