# Patient Safety & Quality Improvement Administrator > NHS job listing from Job Clerk for The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/patient-safety-and-quality-improvement-administrator/aee44992-a1d6-4b7f-a06b-43ac98e82edc - **Markdown:** https://www.jobclerk.com/job/patient-safety-and-quality-improvement-administrator/aee44992-a1d6-4b7f-a06b-43ac98e82edc.md ## Summary - **Status:** Live - **Employer:** The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust - **Location:** The Queen Elizabeth Hospital NHS Foundation Trust - **Workplace type:** onsite - **Profession:** Administrative and IT - **Grade:** Band 4 - **Salary:** £28,392 - £31,157 per annum pro rata - **Contract type:** Permanent - **Employment type:** Part time - 22.5 hours per week - **Closing date:** 2026-08-31T22:59:00.000Z - **Posted:** 2026-08-17T11:00:27.741Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Norfolk/Kings_Lynn/The_Queen_Elizabeth_Hospital_Kings_Lynn_NHS_Foundation_Trust/Patient_Safety_Quality_Improvement/Patient_Safety_Quality_Improvement-v8233802 - **Application URL:** https://apps.trac.jobs/job-advert/8233802?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.qehkl.nhs.uk ## Job Content ### Job overview The Patient Safety and Quality Improvement Administrator provides high-quality administrative and programme support to the Patient Safety and Quality Improvement (QI) teams. The role provides essential support to patient safety processes, quality improvement programmes, and key governance activities across the Trust. Duties include coordinating meetings, preparing reports, managing incident-related data, supporting improvement projects, and ensuring high standards of accuracy, professionalism and confidentiality. The post involves working closely with clinical and non-clinical teams, helping to drive safer systems, better experiences and continuous improvement for patients and staff. Strong communication skills, excellent attention to detail, and the ability to manage competing priorities are essential. ### Main duties of the job Provide comprehensive administrative support to the Patient Safety Manager, QI Manager and wider Patient Safety and Quality Improvement (PSQI) team. Coordinate complex governance meetings (e.g. Safety Incident Review Forum, Patient Experience & Safety Forum, Room for Improvement Scheme) and Task & Finish groups, including agendas, high-quality minutes and action tracking. Work closely with Chairs and lead Directors of these meetings to bring relevant information to their attention. Support reporting requirements by preparing accurate reports, presentations, correspondence and programme updates. Maintain accurate filing systems (electronic and paper) and ensure intranet content, policies and reports are up to date. Support service improvement projects by collating data, conducting audits, and creating and updating Standard Operating Procedures. Support patient safety incident investigations, including data accuracy, national uploads and liaison with divisions and senior leaders. Manage external incident reporting (EPINS) in line with Patient Safety Incident Response Framework principles and track progress appropriately. Maintain Datix records to a high standard and support data extraction for divisional and governance reports, Contribute to the development and distribution of patient safety alerts. ### Detailed job description and main responsibilities Please see attached job description. The main responsibilities are to work with the patient safety and Quality Improvement team supporting them to provide trust wide coordination. **Please note this is NOT a sponsorable post** ## Person Specification ### Experience **Essential** - Significant experience in a senior administrative role within a large, complex organisatio - Proven experience in minute-taking for formal meetings and preparing agendas and reports. - Experience managing complex diaries and arranging events and seminars **Desirable** - Prior experience working within the NHS or a healthcare environment - Awareness or experience of quality improvement projects ### Qualifications **Essential** - Good standard of general education (5 GCSEs or equivalent at Grade C/4 or above, including Maths and English) - Evidence of Continued Professional Development. **Desirable** - Knowledge of health related assurance and compliance activity. - Training in Patient Safety or Quality Improvement methodology. ### Skills, abilities, and knowledge **Essential** - Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, and Teams). - Ability to maintain and update electronic filing systems and databases. - High level of diplomacy, tact, and the ability to handle confidential and sensitive information. **Desirable** - Previous experience with Risk Management Systems (E.g. Datix) and other NHS-specific platforms. ## Documents - [our values (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=2570) - [our trust (pdf, 674.0kb)](https://www.healthjobsuk.com/documents?edoc=2671) - [say hello to stream (pdf, 7.2mb)](https://www.healthjobsuk.com/documents?edoc=2393) - [establishing identity (pdf, 243.0kb)](https://www.healthjobsuk.com/documents?edoc=1315) - [recruitment policy overview (pdf, 125.0kb)](https://www.healthjobsuk.com/documents?edoc=2961) - [job description and person specification (pdf, 480.7kb)](https://www.healthjobsuk.com/documents?vdoc=10544004) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.