# Patient Pathway Coordinator > NHS job listing from Job Clerk for Homerton Healthcare NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/patient-pathway-coordinator/daf70c17-acdc-4bd0-953e-ca90e1926b70 - **Markdown:** https://www.jobclerk.com/job/patient-pathway-coordinator/daf70c17-acdc-4bd0-953e-ca90e1926b70.md ## Summary - **Status:** Live - **Employer:** Homerton Healthcare NHS Foundation Trust - **Location:** London - **Profession:** Administrative and IT - **Grade:** Band 4 - **Salary:** £34,186 - £37,389 pro rata p.a. inc. - **Contract type:** 12 months (Fixed Term) - **Employment type:** Full time - 37.5 hours per week (8am - 8pm service - with rota in place) - **Closing date:** 2026-08-20T22:59:00.000Z - **Posted:** 2026-08-07T13:00:55.384Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Haggerston_London/Homerton_Healthcare_NHS_Foundation_Trust/Admin_Clerical/Admin_Clerical-v8215231 - **Application URL:** https://apps.trac.jobs/job-advert/8215231?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.homerton.nhs.uk ## Job Content ### Job overview We are looking to recruit a Patient Pathway Coordinator to join our Patient Administration Team, supporting the delivery of safe, timely, and efficient elective care pathways. The Patient Pathway Coordinator is responsible for managing and tracking patient pathways to ensure timely progression through care in line with Referral to Treatment (RTT) standards and national targets. The role supports the delivery of a safe, efficient, and patient-focused service across specialties. You will work closely with Service Managers, Clinical Teams, and Operational Managers to support the effective management of patient pathways and ensure patients are treated within national waiting time standards. The role requires flexibility, strong organisational skills, and the ability to work efficiently within a fast‑paced, high‑volume environment, contributing to the delivery of a responsive and patient‑focused service. You must already have the right to work in the United Kingdom or fully meet the eligibility criteria for sponsorship under the Skilled Worker visa route. We welcome applications from candidates who require visa sponsorship; however, we can only consider these where all UKVI requirements are met. Before applying, please ensure that both you and the role satisfy the relevant UK Visas and Immigration (UKVI) criteria, as applications that do not meet these requirements cannot be progressed. ### Main duties of the job Key requirements include: - Strong working knowledge of RTT rules, admitted pathways, and Patient Tracking Lists (PTL) - Experience of bookings admitted and NON Admitted - Experience of systems, ERS , Cerner , PTL Validation Tool - Ability to prioritise and manage workload effectively, including inboxes and competing tasks - Excellent communication skills, with the confidence to liaise with clinicians and services - A proactive approach to identifying and resolving pathway risks and potential breaches This role is ideal for someone who is highly organised, patient‑focused, and committed to supporting high‑quality patient care through effective pathway management. ### Detailed job description and main responsibilities The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page. The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Knowledge **Essential** - Knowledge/understanding of patient confidentiality - Knowledge/understanding of the need for accurate data **Desirable** - Awareness of good customer care standards ### Experience **Essential** - Experience of working with the public - Experience of data collection and data entry - Experience of working in administration/customer service - Experience of working as part of a team - Experience of improving performance - Experience of supervising others **Desirable** - Experience of using hospital administration electronic patient record systems - Experience of Microsoft Packages (Excel - Experience of working in a contact center - Knowledge of eRS system ### Skills/Abilities **Essential** - Able to work as part of a team - Able to confidently deal with the public and manage a range of patient calls - Able to organise own workload & Able to work under pressure and in stressful situations - Excellent verbal communication skills and telephone manner & Good written communication skills - Computer literate with good keyboard skills **Desirable** - Willingness to continue personal development and training ### Other Requirements **Essential** - Work flexibly as required - Awareness of Equal Opportunities - Committed to delivering patient-centred services - Caring attitude - Highly motivated - Commitment to staff rotation - Demonstrate an understanding of Trust values ### Education/ Qualifications **Essential** - A Level or equivalent - NVQ level 3 or equivalent experience ## Documents - [trust values (pdf, 652.3kb)](https://www.healthjobsuk.com/documents?edoc=938) - [guidance for applicants (pdf, 124.4kb)](https://www.healthjobsuk.com/documents?edoc=937) - [patient pathway coordinator (pdf, 197.4kb)](https://www.healthjobsuk.com/documents?vdoc=10523047) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.