# Patient Pathway Coordinator > NHS job listing from Job Clerk for Royal National Orthopaedic Hospital NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/patient-pathway-coordinator/2f2954c1-3480-4028-b8d8-7b238b7ae93e - **Markdown:** https://www.jobclerk.com/job/patient-pathway-coordinator/2f2954c1-3480-4028-b8d8-7b238b7ae93e.md ## Summary - **Status:** Live - **Employer:** Royal National Orthopaedic Hospital NHS Trust - **Town:** Stanmore - **Region:** London - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 4 - **Salary:** £33,262 - £36,027 Including Outer HCAS per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (Monday to Friday 08:00-16:00, 08:30-16:30 or 09:00 -17:00) - **Closing date:** 2026-07-30T23:59:00.000Z - **Posted:** 2026-07-24T08:42:39.062Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Stanmore/Royal_National_Orthopaedic_Hospital_NHS_Trust/Cancer_Complex_Joints/Cancer_Complex_Joints-v8158828 - **Application URL:** https://apps.trac.jobs/job-advert/8158828?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.rnoh.nhs.uk ## Job Content ### Job overview The Royal National Orthopaedic Hospital prides itself on being the leading centre for the treatment of patients with orthopaedic and neuro-muscular conditions. An exciting opportunity has arisen in the Joint Reconstruction and Sarcoma Administrative Team.   We are looking for two Patient Pathway Coordinators to join our team on a substantive basis. This broad, patient centred and high profile role is integral to the operational running of the department which is currently striving to meet the challenge of additional demand across the service. The main function of the role will be to coordinate and schedule the patient pathway, from referral to first outpatient appointment, through diagnostics, treatment planning, treatment, and follow-up, highlighting any potential delays in the pathway and ensuring accurate data collection to support the process. The ideal candidate will have significant experience of working in the NHS. This is a great opportunity for a candidate wishing to contribute to the efficient running of a busy service, and at the same time gaining experience in a fast-paced environment. This role would suit a self-motivated and driven individual. This post is full-time to cover Monday to Friday. ### Main duties of the job The role of the Patient Pathway Coordinator is to work closely with clinicians and Service Managers to ensure that the care pathway of all patients is effectively managed. The post holder will be required to act as a flexible administrative resource actively supporting patient pathway improvement projects across the Trust. The post holder will have direct patient contact working with the wider multidisciplinary team to ensure that patient care is coordinated and delivered with minimum level of difficulty to our patients, in the service delivery of 18 week and cancer waiting time pathways and other performance targets. ### Detailed job description and main responsibilities Please refer to the attached Job description and Person specification. We reserve the right to close this advert early due to the volume of applicants. The Royal National Orthopedic Hospital is committed to the personal and professional development of its staff. If you are experienced or interested and feel ready for this challenge then we would love to hear from you. Please note this post is subject to a 6 month probationary period (This does not apply to internal applicants). ## Person Specification ### IT skills **Essential** - Strong IT skills in relation to Microsoft packages including word/excel and Microsoft to NVQ level 3 or RSA III or equivalent experience. - Excellent word processing skills / computer skills **Desirable** - Knowledge of electronic referral system- ERS and EHR ( Epic) ### Freedom to Act **Essential** - Ability to work on own initiative and in an organised manner ### Analytical & Judgment Skills **Essential** - Ability to accurately and efficiently input and retrieve information on a computerised system whilst adhering to complex local and national policies and guidelines. - Ability to use own judgement to resolve Problems. ### Knowledge, Training & Experience **Essential** - Educated to G.C.S.E level with grades A-C in Mathematics, English and ICT or equivalent - Minimum 6 months customer care work experience or previous clerical experience. - Knowledge of administrative procedures, acquired through training and/or previous experience of working in an administrative environment. - Willing to learn new skills and to undertake additional training as necessary for the post - Knowledge of National and Trust pathway targets - Knowledge of waiting list procedures **Desirable** - Knowledge of medical terminology appropriate to specialism - Experience of working in the NHS ### Planning & Organisational Skills **Essential** - Ability to work under pressure/deadlines - Excellent organisational skills with meticulous attention to detail - Ability to work as part of a team as well as using own initiative **Desirable** - Understanding of patient priorities and performance targets related to appointments and waiting times ### Communication & Relationship Skills **Essential** - Ability to Communicate effectively with people at all levels. - Ability to maintain a Professional approach at all times. - Excellent communication and interpersonal skills including professional telephone etiquette - Excellent customer service skills - Able to induct new staff into the department, demonstrating tasks to colleagues ## Documents - [b4 ppc jd & ps (pdf, 504.3kb)](https://www.healthjobsuk.com/documents?vdoc=10459357) - [b4 ppc jd & ps (pdf, 568.3kb)](https://www.healthjobsuk.com/documents?vdoc=10459358) - [letter from chief executive (pdf, 1018.8kb)](https://www.healthjobsuk.com/documents?edoc=2864) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.