# Patient Pathway Coordinator - Cancer Care

> NHS job listing from Job Clerk for University Hospital Southampton NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/patient-pathway-coordinator-cancer-care/19f88d32-a9e9-450f-b6a7-a198a3252e5d
- **Markdown:** https://www.jobclerk.com/job/patient-pathway-coordinator-cancer-care/19f88d32-a9e9-450f-b6a7-a198a3252e5d.md

## Summary

- **Status:** Live
- **Employer:** University Hospital Southampton NHS Foundation Trust
- **Location:** Southampton General Hospital
- **Workplace type:** onsite
- **Profession:** Patient pathway coordinator
- **Grade:** Band 3
- **Salary:** £25760.00 to £27476.00
- **Contract type:** 6 months (6 months fixed term contract or secondment)
- **Employment type:** Part time - 18 hours per week
- **Closing date:** 2026-10-27T23:59:00.000Z
- **Posted:** 2026-10-13T10:41:21.324Z
- **Source information URL:** https://www.healthjobsuk.com/job/-v8362867
- **Application URL:** https://apps.trac.jobs/job-advert/8362867?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.uhs.nhs.uk

## Job Content

### Job overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Job Title: Patient Pathway Coordinator

Contract Type: Fixed Term

Fixed Term Contract End Date: March 2027

Purpose for Fixed Term: Maternity / Shared Parental / adoption Leave Backfill

Under current Home Office rules, this role is not eligible for Skilled Worker visa sponsorship.

Please be advised that this vacancy may close earlier than stated if we receive a large number of applications.

### Main duties of the job

This is an exciting opportunity to join our team in the Cancer Care team as a Patient Pathway Coordinator ensuring patients are communicated with effectively in relation to their appointments/admissions and that appointments are in line with the Trusts access policy, highlighting issues and taking corrective action where necessary.

Process requests for clinic/ admission changes, cancellations and creations and monitor attendance at appointments rearranging further appointments as required.

Provide administrative support for a number of consultants within the clinical speciality area or for the management team, including maintenance of diaries, appointments, co-ordination of leave, co-ordination of expense forms, correspondence derived from any educational / supervisory or research activity.

Required to provide cover for other Patient Administrators to ensure a consistent and effective administration service is always maintained.

### Detailed job description and main responsibilities

The successful candidate will be responsible for implementing all administrative processes along the patient pathway to ensure the patient’s journey is managed efficiently and in accordance with targets and agreed timescales.

Utilise computerised systems to locate case note and investigation results and to ensure patient information is maintained and updated.

Liaising with Private Patient Coordinators where appropriate you will ensure a seamless patient journey.

Monitor and process referral requests and ensure referral grading outcomes are logged on the appropriate patient information system escalating issues as required.

Provide patient administration service for regional clinics.

Courteously and efficiently receive all enquiries ensuring that accurate records are maintained, and the appropriate action is taken in a timely manner.

Receive and process all incoming correspondence ensuring it reaches the appropriate place within the required deadlines.

Responsible for maintaining an up to date filing system ensuring the accuracy of patient case notes.

Take formal minutes or notes at meetings and distribute appropriately.

Order and maintain stationary / materials in accordance with Trust policy.

Arrange inpatient appointments, confirming, cancelling, and changing appointments as necessary for both pre-assessment and admission.

Create, maintain, and make additions to waiting lists.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Trust values

**Essential**

- Patient First
- Working Together
- Always Improving

### Qualifications, knowledge and experience

**Essential**

- Good standard of secondary education with literacy and numeracy skills demonstrable to GCSE pass level or equivalent standard.
- Either- Level 3 qualification in administration/ customer service or equivalent experience Or- Vocational Level 2 qualification in administration/customer service or an equivalent level of experience. And Experience as an administrator or secretary in an organisation with a customer focused environment And Able to use judgement to make decisions in order to solve problems/enquiries some of which are non-routine and not straight forward
- Knowledge and experience of secretarial or administrative procedures
- Experience as an administrator or secretary in an organisation with a customer focused environment

**Desirable**

- Knowledge of medical terminology
- Courses / further study attended to demonstrate evidence of personal development.
- Vocational Level 3 qualification in administration/word processing/typing or an equivalent level of experience
- Diploma level qualification or an equivalent level of experience
- Experience as a medical or patient services secretary linked to a clinical service or customer focused environment.
- Proficient in the use of all hospital computerised patient systems.
- Experience in understanding and analysing patient pathways.
- Knowledge of both local and national targets relating to RTT and cancer pathways

## Documents

- [job description & person specification (pdf, 296.4kb)](https://www.healthjobsuk.com/documents?vdoc=10689715)

## Agent Notes

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