# Patient Pathway Co-ordinator

> NHS job listing from Job Clerk for Milton Keynes University Hospital NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/patient-pathway-co-ordinator/fbe9b239-2e08-421d-a7da-178fccf2b0d2
- **Markdown:** https://www.jobclerk.com/job/patient-pathway-co-ordinator/fbe9b239-2e08-421d-a7da-178fccf2b0d2.md

## Summary

- **Status:** Live
- **Employer:** Milton Keynes University Hospital NHS Foundation Trust
- **Location:** Milton Keynes University Hospital
- **Workplace type:** onsite
- **Profession:** Patient pathway coordinator
- **Grade:** Band 4
- **Salary:** £28,392 - £31,157 per annum (pro rata if Part-time)
- **Contract type:** 12 months (Fixed-term contract until 8 October 2027)
- **Employment type:** Full time, Part time, 37.5 hours per week
- **Closing date:** 2026-10-30T23:59:00.000Z
- **Posted:** 2026-10-16T08:55:52.547Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Buckinghamshire/Milton_Keynes/Milton_Keynes_University_Hospital_NHS_Foundation_Trust/Medicine/Medicine-v8372541
- **Application URL:** https://apps.trac.jobs/job-advert/8372541?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.mkuh.nhs.uk

## Job Content

### Job overview

Patient Pathway Co-ordinator

Department: Medicine

Band 4 £28,392 - £31,157 per annum (pro rata if Part-time)

Hours: 37.5 hours per week, all MKUH roles will be considered for flexible working

Fixed-term contract until 8 October 2027

An exciting opportunity has arisen within the Medicine Division. There is a need for skilled Patient Pathway Co-ordinator to work within an established team to provide administration support to consultants and Allied Health Professionals, providing an interface for clinical staff and other admin services.

The ideal candidates would have previous medical secretary, clinical administrative experience. A working knowledge of E-care, E-referral and Patient Tracking Lists would be an advantage.

The successful post holder will have an essential role in providing safe patient care and ensuring that patients do not breach the 18 weeks target.

So if you like challenges, are a quick learner, work well in a team and have transferrable skills that can be adapted, this could be the right job for you!

Please note that we are not able to offer sponsorship for this role.

Interview date: 4 November 2026

### Main duties of the job

"We care We communicate We collaborate We contribute"

"They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9%." (NHS Staff Survey 2024)

- To ensure a safe and smooth pathway for all patients, from the point of referral to discharge.

### Detailed job description and main responsibilities

- Proactive coordination of patient pathways in accordance with national and locally defined policies and standards, inclusive of ensuring relevant appointments, diagnostic tests etc are arranged, results are reviewed, escalations to the relevant clinician or team are made, relevant departments are liaised with and MKUH systems are accurately updated.
- Provision of a comprehensive senior administration service to clinicians and teams within a designated specialty.

General:

- Supporting clinical and operational teams to deliver an efficient and effective outpatient service.
- Setting up outpatient clinics inclusive of booking / cancelling rooms and assisting operational teams with clinic template arrangements.

Please refer to the Job Description for further details.

## Person Specification

### Skills

**Essential**

- Excellent word processing skills / computer skills.
- Evidence of working under pressure to tight deadlines and deal with difficult situations e.g., patients, public and visitors.
- Good administrative skills.
- Strong organisational skills with ability to prioritise.
- Good attention to detail
- Ability to make decisions using own initiative.

### Experience

**Essential**

- Customer care work experience or previous clerical experience.
- Ability to input and retrieve information on a computerised system whilst adhering to complex local and national policies and guidelines accurately and efficiently.

**Desirable**

- Experience of handling inbound and outbound telephone calls of a potentially sensitive nature whilst recording information accurately into multiple electronic data systems
- Experience of transcribing dictation or copy typing.

### Communication

**Essential**

- Effective verbal and written communication skills.
- Good telephone manner.
- Good all round communication skills.
- Good customer service skills

### Qualifications and knowledge

**Essential**

- Good general education including English at GCSE (Grade C or above) or equivalent.
- NVQ Level 3 or relevant equivalent experience
- ECDL qualification or equivalent.

**Desirable**

- Strong IT skills in relation to Microsoft packages.

### Personal and people development

**Essential**

- Willingness to attend training sessions to develop self and improve service provided to patients.

## Documents

- [job description (pdf, 408.6kb)](https://www.healthjobsuk.com/documents?vdoc=10700428)
- [person specification (pdf, 160.6kb)](https://www.healthjobsuk.com/documents?vdoc=10700429)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
