# Patient Pathway Co-Ordinator

> NHS job listing from Job Clerk for Kingston Hospital NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/patient-pathway-co-ordinator/40521ab9-eb37-474d-902f-015ce4c433f7
- **Markdown:** https://www.jobclerk.com/job/patient-pathway-co-ordinator/40521ab9-eb37-474d-902f-015ce4c433f7.md

## Summary

- **Status:** Live
- **Employer:** Kingston Hospital NHS Foundation Trust
- **Town:** Kingston Upon Thames
- **Region:** London
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £30,630 - £32,346 Pro rata, pa, incl. HCAS
- **Contract type:** 12 months (Fixed Term Contract for 12 Months)
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-08-06T23:59:00.000Z
- **Posted:** 2026-07-23T17:01:16.711Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Kingston/Kingston_Richmond_NHS_Foundation_Trust/Breast/Breast-v8151988
- **Application URL:** https://apps.trac.jobs/job-advert/8151988?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.kingstonhospital.nhs.uk

## Job Content

### Job overview

The post holder will be the point of contact for all administrative issues relating to patients’ pathway of care. The post holder will work as part of a multi-disciplinary team and will provide support in the proactive management of the patient pathway from referral to discharge,  ensuring the entire pathway is managed smoothly.

The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focussed and knowledgeable point of contact.

### Main duties of the job

- Process and log all referrals in line with Trust Access Policy and specialty SOPs.
- Schedule new and follow up appointments with the most appropriate clinician, ensuring that capacity is proactively and efficiently used, escalating issues as required to the line manager.
- Ensure that any diagnostics and investigations that are required as part of the patient pathway have been requested, including those carried out at other Trusts.
- Assist in the coordination of appointments and procedures at other hospitals and organisations, where required.
- Ensure clinic outcomes are recorded accurately on Trust Electronic patient record system (CRS), including those for off site clinics.
- Use the Trust’s medical transcription system and ensure that letters are processed in accordance with SOPs
- Liaise with patient records staff, ward clerks and other organisations to ensure all medical notes, referral letters, results and discharge summaries are available for outpatient appointments and consultations, delegating work to other members of the team
- Support in recognising when patients are on cancer pathways and, liaise with Cancer Services MDT co-ordinators to ensure patients are handed over appropriately.

### Detailed job description and main responsibilities

***Please see the attached supporting document/s (JD) which contains more information about the role in the job description and person specification***

NB: ensure your supporting statement aligns with the job description and person specification, as your application will be assessed against these criteria.

## Person Specification

### Knowledge

**Essential**

- Answering Calls and dealing with queries

**Desirable**

- NHS Experience

### Experience

**Essential**

- Previous administration experience
- Customer Service Experience

**Desirable**

- Previous healthcare administration experience

## Documents

- [jd (pdf, 232.6kb)](https://www.healthjobsuk.com/documents?vdoc=10465395)
- [ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?ddoc=2412)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.