# Patient Pathway Co-ordinator - Surgery > NHS job listing from Job Clerk for Milton Keynes University Hospital NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/patient-pathway-co-ordinator-surgery/bfb2074e-9448-4a94-b9dc-977572476ea2 - **Markdown:** https://www.jobclerk.com/job/patient-pathway-co-ordinator-surgery/bfb2074e-9448-4a94-b9dc-977572476ea2.md ## Summary - **Status:** Live - **Employer:** Milton Keynes University Hospital NHS Foundation Trust - **Town:** Milton Keynes - **Region:** East of England - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 4 - **Salary:** £28,392 - £31,157 per annum pro rata - **Contract type:** Permanent - **Employment type:** Part time - 33.5 hours per week (2 posts available - 1 x 25.0 hours( permanent) and 1 x 33.50 hours( fixed term until 1 July 2027)) - **Closing date:** 2026-06-26T23:59:00.000Z - **Posted:** 2026-06-12T16:24:40.626Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Buckinghamshire/Milton_Keynes/Milton_Keynes_University_Hospital_NHS_Foundation_Trust/General_Acute/General_Acute-v8081105 - **Application URL:** https://apps.trac.jobs/job-advert/8081105?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.mkuh.nhs.uk ## Job Content ### Job overview Patient Pathway Coordinator   Department – Patient Access, colorectal and pain Band: 4 : £28,392 - £31,157 per annum, pro rata 2 Posts available: Colorectal: 33.5 Hours per week fixed term until 1 July 2027 and Pain: 25 Hours per week-  permanent contract An exciting opportunity has arisen for a dynamic individual to join our Patient Pathway Coordinator team within Patient Access.  The ideal candidate will have the ability to manage conflicting priorities whilst providing exceptional and consistent administration support to two or more consultants, a clerical background in a health care environment would be beneficial to the role.   This role requires the monitoring and management of patient pathways, ensuring that patients are seen within appropriate timeframes and are receiving their required appointments as well as providing excellent administration support to two or more consultants.  This service has complex pathways; therefore, accuracy and organisation are key.   The ability to effectively communicate and work well within a team is essential Interview date: 16 July 2026 Please note that we are not able to offer sponsorship for this role ### Main duties of the job 'They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9%''NHS Survey, 2024'' 'We care We communicate We collaborate We contribute' To ensure a safe and smooth pathway for all patients, from the point of referral to discharge ### Detailed job description and main responsibilities Proactive coordination of patient pathways in accordance with national and locally defined policies and standards, inclusive of ensuring relevant appointments, diagnostic tests etc are arranged, results are reviewed, escalations to the relevant clinician or team are made, relevant departments are liaised with and MKUH systems are accurately updated. Provision of a comprehensive senior administration service to clinicians and teams within a designated specialty. General: Supporting clinical and operational teams to deliver an efficient and effective outpatient service. Setting up outpatient clinics inclusive of booking / cancelling rooms and assisting operational teams with clinic template arrangements. Please refer to the attached job description for further information ## Job Details Patient Pathway Coordinator Department – Patient Access, colorectal and pain Band: 4 : £28,392 - £31,157 per annum, pro rata 2 Posts available: Colorectal: 33.5 Hours per week fixed term until 1 July 2027 and Pain: 25 Hours per week- permanent contract An exciting opportunity has arisen for a dynamic individual to join our Patient Pathway Coordinator team within Patient Access. The ideal candidate will have the ability to manage conflicting priorities whilst providing exceptional and consistent administration support to two or more consultants, a clerical background in a health care environment would be beneficial to the role. This role requires the monitoring and management of patient pathways, ensuring that patients are seen within appropriate timeframes and are receiving their required appointments as well as providing excellent administration support to two or more consultants. This service has complex pathways; therefore, accuracy and organisation are key. The ability to effectively communicate and work well within a team is essential Interview date: 16 July 2026 Please note that we are not able to offer sponsorship for this role ## Job Description 'They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9%''NHS Survey, 2024'' 'We care We communicate We collaborate We contribute' To ensure a safe and smooth pathway for all patients, from the point of referral to discharge ## Responsibilities Proactive coordination of patient pathways in accordance with national and locally defined policies and standards, inclusive of ensuring relevant appointments, diagnostic tests etc are arranged, results are reviewed, escalations to the relevant clinician or team are made, relevant departments are liaised with and MKUH systems are accurately updated. Provision of a comprehensive senior administration service to clinicians and teams within a designated specialty. General: Supporting clinical and operational teams to deliver an efficient and effective outpatient service. Setting up outpatient clinics inclusive of booking / cancelling rooms and assisting operational teams with clinic template arrangements. Please refer to the attached job description for further information ## Person Specification ### Skills **Essential** - Excellent word processing skills / computer skills - Evidence of working under pressure to tight deadlines and deal with difficult situations e.g., patients, public and visitors - Good administrative skills - Strong organisational skills with ability to prioritise. - Good attention to detail. - Ability to make decisions using own initiative ### Experience **Essential** - Customer care work experience or previous clerical experience - Ability to input and retrieve information on a computerised system whilst adhering to complex local and national policies and guidelines accurately and efficiently - Experience of handling inbound and outbound telephone calls of a potentially sensitive nature whilst recording information accurately into multiple electronic data systems **Desirable** - Experience of transcribing dictation or copy typing ### Communication **Essential** - Effective verbal and written communication skills - Good telephone manner - Good all round communication skills - Good customer service skills ### Qualifications and knowledge **Essential** - Good general education including English at GCSE (Grade C or above) or equivalent - NVQ Level 3 or relevant equivalent experience - Strong IT skills in relation to Microsoft packages. **Desirable** - ECDL qualification or equivalent ### Personal and people development **Essential** - Willingness to attend training sessions to develop self and improve service provided to patients ## Documents - [job description (pdf, 424.4kb)](https://www.healthjobsuk.com/documents?vdoc=10373271) - [person specification (pdf, 96.7kb)](https://www.healthjobsuk.com/documents?vdoc=10373564) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.