# Patient Pathway Administrator - Cardiology > NHS job listing from Job Clerk for Epsom and St Helier University Hospitals NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/patient-pathway-administrator-cardiology/f43b2378-3735-4f58-974c-26dbd8cf7189 - **Markdown:** https://www.jobclerk.com/job/patient-pathway-administrator-cardiology/f43b2378-3735-4f58-974c-26dbd8cf7189.md ## Summary - **Status:** Live - **Employer:** Epsom and St Helier University Hospitals NHS Trust - **Location:** St Helier Hospital and Queen Mary's Hospital for Children - **Workplace type:** onsite - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £30,630 - £32,346 pa incl HCAS Outer pro rata - **Contract type:** 12 months (Fixed Term: 12 Months) - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-09-09T22:59:00.000Z - **Posted:** 2026-08-26T08:10:37.921Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Epsom/Epsom_St_Helier_University_Hospitals_NHS_Trust/Cardiology/Cardiology-v8220559 - **Application URL:** https://apps.trac.jobs/job-advert/8220559?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.epsom-sthelier.nhs.uk ## Job Content ### Job overview This is an exciting opportunity join the clerical support team who provide a high quality and professional administration service for the Cardiology Department. Promoting a polite, empathic and efficient Service to Trust staff, members of the public and their relatives, GPs and other NHS organisations, both face to face and via the telephone. ### Main duties of the job Typing/Letter Administration To ensure the patient letters generated from outpatient clinics are completed to a professional standard and within Trust turnaround targets. Ensure that the output is professional and that the correspondence is directed to the appropriate teams for action. Administration Maintain coordination of paperwork and communication between staff at all levels to include booking of clinic appointments and patient admission documentation. To scan Patient Records onto Trust EPR, answer phones to support with patient enquiries, and send relevant documentation to GPs, patients and external organisations in order to progress patient care. ### Detailed job description and main responsibilities For a detailed overview of the post, including associated duties and responsibilities, please refer to the affixed job description & person specification ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Experience **Essential** - Previous experience in an administrative role - Experience in customer care - Experience of working with senior staff and managing confidential issues and matters **Desirable** - Previous experience in a medical / healthcare setting - Previous experience of working in the NHS - Previous experience of working with Dictate IT ### Skills & Knowledge **Essential** - Demonstrates commitment to a professional and high level service and a professional attitude to own work - Able to act with minimal guidance to set targets and standards for self within the parameters of the role - Good written / verbal skills - Good organisation - Excellent telephone manner - Good level of IT skills including Microsoft Word, Outlook and Excel - Able to manage and prioritise all incoming and outgoing correspondence, initiating responses where appropriate - Able to apply creative solutions to problems **Desirable** - Knowledge of medical terminology - Good Attention to detail - Working Knowledge of Cerner ### Education & Qualifications **Essential** - Good general education with GCSE or equivalent in English at grade C or above **Desirable** - NVQ level 2 or equivalent practical experience ## Documents - [dbs policy (pdf, 101.1kb)](https://www.healthjobsuk.com/documents?edoc=677) - [jd & person spec (pdf, 528.6kb)](https://www.healthjobsuk.com/documents?vdoc=10529100) - [we're here to care (doc, 39.0kb)](https://www.healthjobsuk.com/documents?edoc=678) - [ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?ddoc=2413) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.