# Patient Navigator

> NHS job listing from Job Clerk for University Hospitals of Morecambe Bay NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/patient-navigator/9509066a-64b0-4676-be19-cbb1da590f5c
- **Markdown:** https://www.jobclerk.com/job/patient-navigator/9509066a-64b0-4676-be19-cbb1da590f5c.md

## Summary

- **Status:** Live
- **Employer:** University Hospitals of Morecambe Bay NHS Foundation Trust
- **Location:** Royal Lancaster Infirmary
- **Workplace type:** onsite
- **Profession:** Navigator (discipline unspecified)
- **Grade:** Band 4
- **Salary:** £28,392 - £31,157 Per annum
- **Contract type:** Permanent
- **Employment type:** 37.5 hours per week (Full time)
- **Closing date:** 2026-10-28T23:59:00.000Z
- **Posted:** 2026-10-14T13:59:39.803Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Cumbria/Lancaster/University_Hospitals_Morecambe_Bay_NHS_Foundation_Trust/Gastroenterology/Gastroenterology-v8367615
- **Application URL:** https://apps.trac.jobs/job-advert/8367615?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.uhmb.nhs.uk

## Job Content

### Job overview

An exciting opportunity has arisen to join the Gastroenterology team as a Pathway Navigator supporting patients on the Suspected 2WW Lower GI Pathway.

You will be responsible for tracking and coordinating patient pathways, managing diagnostic and histology outcomes, and working with clinical teams to ensure patients progress efficiently through their care journey. This role is vital in supporting high-quality patient care and the delivery of key cancer and RTT standards.

### Main duties of the job

- Act as the key point of contact for patients on the Suspected 2WW Lower GI Pathway, supporting them throughout their diagnostic and treatment journey.
- Coordinate and track patient pathways to ensure timely progression in line with national cancer waiting time standards.
- Monitor diagnostic investigations, histology results, and clinical outcomes, escalating delays and concerns where appropriate.
- Work closely with consultants, specialist nurses, endoscopy teams, and administrative colleagues to facilitate efficient patient care.
- Maintain and update patient tracking systems, ensuring data quality and pathway accuracy.
- Monitor and manage patients awaiting results, ensuring timely follow-up and appropriate onward referrals.
- Assist with the management of clinical correspondence and support compliance with letter turnaround times.

This role is integral to ensuring patients receive timely, high-quality care while supporting the Trust to achieve key operational and cancer performance targets.

### Detailed job description and main responsibilities

For further details on the advertised position and the principal job duties/responsibilities, please refer to the Job Description and Person Specification found under the supporting documents section. Additional information about the University Hospitals of Morecambe Bay can be accessed on our website.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Experience

**Essential**

- Experience of undertaking a range of secretarial duties to include: - Diary management - Typing correspondence - Answering telephone queries - Audio typing
- Knowledge and use of medical terminology
- Experience of using MS Office systems Experience of overseeing a small team of staff
- Word processing skills Audio typing skills
- Patient pathway coordination and tracking

**Desirable**

- Experience of working with spreadsheets and databases
- Experience of using digital dictation machines and software
- Experience of using patient administration systems/databases
- Previous experience as a Secretary in a medical setting
- Results management and escalation

### Education and Qualifications

**Essential**

- NVQ3 in Business Administration or equivalent or relevant experience
- GCSE Maths and English Equivalent

**Desirable**

- Shorthand

## Documents

- [people strategy (pdf, 109.1kb)](https://www.healthjobsuk.com/documents?edoc=2942)
- [patient navigator ps (pdf, 40.7kb)](https://www.healthjobsuk.com/documents?vdoc=10694858)
- [lgbt network leaflet (pdf, 226.6kb)](https://www.healthjobsuk.com/documents?edoc=1741)
- [patient navigator jd (pdf, 144.6kb)](https://www.healthjobsuk.com/documents?vdoc=10694857)
- [access to work information sheet (pdf, 172.0kb)](https://www.healthjobsuk.com/documents?edoc=2427)
- [furness general hospital accessibility plan (pdf, 174.8kb)](https://www.healthjobsuk.com/documents?edoc=1024)
- [royal lancaster infirmary accessibility plan 2017 (pdf, 170.6kb)](https://www.healthjobsuk.com/documents?edoc=1025)
- [westmorland general hospital hospital accessibility plan (docx, 112.6kb)](https://www.healthjobsuk.com/documents?edoc=1026)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.