# Patient Follow-Up Coordinator

> NHS job listing from Job Clerk for Great Western Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/patient-follow-up-coordinator/3efb57e6-14c8-436b-bb1f-378bd9b3e0df
- **Markdown:** https://www.jobclerk.com/job/patient-follow-up-coordinator/3efb57e6-14c8-436b-bb1f-378bd9b3e0df.md

## Summary

- **Status:** Live
- **Employer:** Great Western Hospitals NHS Foundation Trust
- **Location:** Great Western Hospital
- **Workplace type:** onsite
- **Profession:** Patient pathway coordinator
- **Salary:** £25760.00 to £27476.00
- **Contract type:** 12 months (Fixed Term)
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-10-21T22:59:00.000Z
- **Posted:** 2026-10-08T14:14:15.605Z
- **Source information URL:** https://www.healthjobsuk.com/job/-v8353797
- **Application URL:** https://apps.trac.jobs/job-advert/8353797?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.gwh.nhs.uk

## Job Content

### Job overview

The Patient Follow-Up Coordinator is responsible for the day-to-day administration and coordination of Remote Monitoring and Supported Self-Management Pathways (SSMP) within the Cancer Support Team. The post holder will manage patient activity across remote monitoring systems, ensuring accurate data entry, monitoring pathway compliance, undertaking quality assurance checks, identifying and escalating data gaps, and tracking patients throughout their follow-up journey.

Working closely with Cancer Support Workers, Cancer Nursing teams, Prehabilitation services and other multidisciplinary colleagues, the post holder will support the delivery of safe, effective and patient-centred follow-up care for people living with and beyond cancer. The role requires strong organisational skills, attention to detail, and the ability to manage competing priorities while maintaining high standards of data quality and patient confidentiality. The post holder will also provide administrative and project support to the Cancer Support Team.

Previous applicants need not apply and this role can't be sponsored for.

### Main duties of the job

Please see attached Job description and person specification for full details of roles and responsibilities.

### Detailed job description and main responsibilities

## Person Specification

### Knowledge

**Essential**

- Excellent verbal and written communication skills with the ability to communicate professionally with patients, carers, clinicians and external organisations
- Ability to work effectively within a multidisciplinary team and build positive working relationships across departments and organisations
- Understanding of confidentiality, information governance, data protection and the importance of accurate patient records. Commitment to maintaining high standards of data quality and patient safety
- Strong customer service skills with a patient-centred approach. Demonstrates compassion, professionalism and responsiveness when supporting patients and carers.
- Ability to work proactively and flexibly, manage workloads effectively, work independently and as part of a team, contribute to continuous improvement, uphold equality, diversity and inclusion principles, and support the delivery of high-quality cancer services and patient experience.

**Desirable**

- Experience using NHS systems (e.g. Lorenzo, EPR, Somerset Cancer Registry) Experience of remote monitoring platforms.
- Previous experience working within cancer services

### Qualifications

**Essential**

- Experience in an administrative or coordination role involving data entry, record management and managing competing priorities.
- Experience organising meetings, maintaining databases and producing accurate records.
- Experience of tracking cases, maintaining accurate records and monitoring deadlines or key milestones.
- Demonstrable experience using electronic systems and databases to input, update and retrieve information accurately. Strong attention to detail and ability to identify and escalate data discrepancies.
- NVQ Level 3 in Business Administration
- GCSE English and Maths (Grade C/4 or above or equivalent).
- Relevant qualification, training, and/or demonstrable experience in the use of Microsoft Office applications, including Excel, Outlook, Word, and Microsoft Teams.

**Desirable**

- Previous NHS or healthcare administration experience.
- Previous experience working in Cancer/oncology

## Documents

- [job description (pdf, 236.1kb)](https://www.healthjobsuk.com/documents?vdoc=10679530)
- [facts about salisbury (pdf, 214.5kb)](https://www.healthjobsuk.com/documents?vdoc=10679531)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
