# Patient Focused Booking Administrator

> NHS job listing from Job Clerk for Norfolk and Norwich University Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/patient-focused-booking-administrator/40362a2a-5a26-4433-bcb0-7b8427c106d9
- **Markdown:** https://www.jobclerk.com/job/patient-focused-booking-administrator/40362a2a-5a26-4433-bcb0-7b8427c106d9.md

## Summary

- **Status:** Archived / closed
- **Employer:** Norfolk and Norwich University Hospitals NHS Foundation Trust
- **Location:** Norfolk and Norwich University Hospital
- **Workplace type:** onsite
- **Profession:** Receptionist
- **Grade:** Band 2
- **Salary:** £25,272 per annum pro rata
- **Contract type:** Permanent
- **Employment type:** Full time, Flexible working, 37.5 hours per week
- **Closing date:** 2026-10-18T22:59:00.000Z
- **Posted:** 2026-10-09T00:02:36.580Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Norfolk/Norwich/Norfolk_Norwich_University_Hospitals_NHS_Foundation_Trust/Respiratory_Medicine/Respiratory_Medicine-v8255251
- **Employer website:** https://www.nnuh.nhs.uk

## Job Content

### Job overview

The Respiratory Medicine directorate has an exciting opportunity to join the diverse and friendly admin team as a receptionist.

The forward-thinking and developing department incorporates new and exciting areas of interest including lung cancer, sleep, interstitial lung disease, emphysema, cystic fibrosis, oxygen, COPD, tuberculosis; as well as a vibrant outpatient department, respiratory investigation unit, lung function lab and a large inpatient footprint, all innovated collaboratively between the clinical, nursing and administrative teams.

We are looking for someone who is enthusiastic, pro-active and organised to join our vibrant and supportive team.

If you are looking for a role that provides you with the opportunity to show off your caring and compassionate side, you enjoy a busy atmosphere, working methodically with good attention to detail, and you can work flexibly, we want to hear from you!

### Main duties of the job

- Be a member of a large dynamic admin team and will provide an essential first point of contact between the hospital, patients and their relatives, and diverse staff groups including clinicians, nurses and administrative teams.
- Deal efficiently and effectively with direct and indirect patient contact.
- Be able to work well autonomously and as part of a team.
- Demonstrate and maintain knowledge of Trust and National policies.
- Gain experience of the sub-specialties in Respiratory and provide high-quality secretarial support

### Detailed job description and main responsibilities

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job description.

Please note that this advertised position, which is part of occupation code 4195 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.

Please note due to high volume of applications for some posts this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Skills

**Essential**

- Good communication and interpersonal skills
- IT skills – accurate data input

### Experience

**Desirable**

- Some previous clerical work including data input
- Some experience in NHS or customer service organisation

### Qualifications

**Essential**

- Good general standard of literacy and numeracy

### attitude, aptitude

**Essential**

- Flexible – able to multi-task and prioritise
- Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion

## Documents

- [useful links (pdf, 184.6kb)](https://www.healthjobsuk.com/documents?edoc=2809)
- [staff benefits (pdf, 674.5kb)](https://www.healthjobsuk.com/documents?edoc=901)
- [job description (pdf, 296.4kb)](https://www.healthjobsuk.com/documents?vdoc=10568455)
- [nnuh fraud prevention notice (pdf, 104.6kb)](https://www.healthjobsuk.com/documents?edoc=3081)
- [our nnuh lgbt+ staff network (pdf, 675.0kb)](https://www.healthjobsuk.com/documents?edoc=2367)
- [our nnuh women's staff network (pdf, 103.1kb)](https://www.healthjobsuk.com/documents?edoc=2473)
- [our nnuh together staff network (pdf, 370.4kb)](https://www.healthjobsuk.com/documents?edoc=2166)
- [our nnuh disability and long term conditions staff network (pdf, 607.0kb)](https://www.healthjobsuk.com/documents?edoc=2424)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
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