# Patient Flow Co-ordinator - Medical Assessment Unit > NHS job listing from Job Clerk for Lancashire Teaching Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/patient-flow-co-ordinator-medical-assessment-unit/a75007cd-3dc1-4403-a81b-4187dbc7ba95 - **Markdown:** https://www.jobclerk.com/job/patient-flow-co-ordinator-medical-assessment-unit/a75007cd-3dc1-4403-a81b-4187dbc7ba95.md ## Summary - **Status:** Live - **Employer:** Lancashire Teaching Hospitals NHS Foundation Trust - **Town:** Preston - **Region:** North West - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 Per Annum/Pro Rata - **Contract type:** Permanent - **Employment type:** 37.5 hours per week (Full time available) - **Closing date:** 2026-07-29T23:59:00.000Z - **Posted:** 2026-07-15T07:02:33.499Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Lancashire/Chorley/Lancashire_Teaching_Hospitals_NHS_Foundation_Trust/Acute_Medicine/Acute_Medicine-v8018730 - **Application URL:** https://apps.trac.jobs/job-advert/8018730?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.lancsteachinghospitals.nhs.uk ## Job Content ### Job overview Are you looking for a rewarding role where you can make a real difference to patient care every day? The Medical Assessment Unit (MAU) at Lancashire Teaching Hospitals is seeking a Patient Flow Coordinator to work alongside the Nurse in Charge to support patient flow, capacity management, and timely patient movement through the unit. This is a Monday to Friday, daytime role, focused on ensuring patients are admitted, transferred, and discharged efficiently and safely. You will play a key part in coordinating activity across the MDT, helping to reduce delays and improve patient experience. Strong communication, organisation, and problem-solving skills are essential, along with the ability to work in a busy and fast-paced environment. If you’re motivated, proactive, and want to support high-quality patient care behind the scenes, we would love to hear from you. ### Main duties of the job ### Detailed job description and main responsibilities The Patient Flow Coordinator plays a key role in supporting the Nurse in Charge to ensure safe, timely and efficient patient flow through the Medical Assessment Unit. The role focuses on coordinating admissions, transfers and discharges, reducing delays, and ensuring patients move through the system in a timely and well-organised way. Working closely with the wider MDT, bed managers and ward teams, you will provide real-time updates, escalate delays, and help drive timely decision-making. This includes supporting discharge processes such as TTO requests, urgent summaries, and following up outstanding actions to avoid unnecessary delays. You will maintain accurate patient tracking systems and records, ensuring information is up to date, confidential, and compliant with Trust policy. Strong prioritisation and communication skills are essential, as you will need to manage competing demands, escalate concerns appropriately, and support safe patient flow during busy periods. The role also involves supporting basic operational tasks such as preparing bed spaces and assisting with patient movement when required. You will consistently promote dignity, compassion, and excellent communication with patients, relatives, and staff, while contributing to service improvement and maintaining a calm, organised approach in a fast-paced environment. ## Person Specification ### Knowledge & Experience **Essential** - Experience of working in a health or social care environment - Knowledge of discharge pathways - Experience in problem solving and prioritising demanding workloads - Understating of concepts and application of confidentiality **Desirable** - Experience of working in acute hospital setting - Awareness of community nursing and social care services - Awareness of NHS agenda at national and local level - Knowledge of discharge pathways ### Qualifications & Education **Essential** - GCSE Maths & English grade C or above / Grade 4 - 9 OR Functional/Key skills level 2 numeracy and Functional/Key Skills level 2 literacy - BNCS or NVQ / Internal Level 2 training programme - Care certificate **Desirable** - - Level 3 QCF diploma (Qualification Credit Framework) in healthcare / NVQ level 3 ## Documents - [what we can offer you (pdf, 6.7mb)](https://www.healthjobsuk.com/documents?edoc=2464) - [patient flow coordinator (pdf, 435.3kb)](https://www.healthjobsuk.com/documents?vdoc=10304997) - [creating your best application (pdf, 6.1mb)](https://www.healthjobsuk.com/documents?edoc=2433) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.