# Patient Experience Panel Member Volunteer

> NHS job listing from Job Clerk for North East Ambulance Service NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/patient-experience-panel-member-volunteer/b12482d8-5a98-4fb3-a106-ba696184c956
- **Markdown:** https://www.jobclerk.com/job/patient-experience-panel-member-volunteer/b12482d8-5a98-4fb3-a106-ba696184c956.md

## Summary

- **Status:** Live
- **Employer:** North East Ambulance Service NHS Foundation Trust
- **Location:** NEAS HQ, Bernicia House
- **Workplace type:** onsite
- **Contract type:** Voluntary: 2 years (Attend quarterly panel meetings (typically 2 hours))
- **Employment type:** 2 Hour Quarterly Meetings
- **Closing date:** 2026-08-30T22:59:00.000Z
- **Posted:** 2026-08-14T10:21:10.688Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Tyne_Wear/Newcastle_upon_Tyne/North_East_Ambulance_Service_NHS_Foundation_Trust/Volunteer/Volunteer-v8193489
- **Application URL:** https://apps.trac.jobs/job-advert/8193489?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.neas.nhs.uk

## Job Content

### Job overview

As a Patient Experience Panel Member, you will use your lived experience as a patient or carer to help the Trust improve the quality, safety and experience of care.

Your role is to share perspectives, ask questions, and work in partnership with staff to shape services so they better meet the needs of people who use them.

Time Commitment

- Attend Quarterly Panel meetings (typically 2 hours)
- Read short papers or materials in advance where possible
- Optional involvement in additional activities by mutual agreement

If you have any access/communication/support needs please advise us of these to enable us to support you to participate.

Note: Your home location may form part of our criteria as we are seeking to have representation from as varied a geographical area as possible.

This expression of interest does not guarantee a place due to limited spaces we have available. We may pool your expression of interest for up to 6 months and reach out to you at a later date pending available spaces.

### Main duties of the job

- Share personal and collective experiences of using Trust services
- Provide insight into what works well and what could be improved
- Help the Trust understand the impact of changes on patients, carers and different communities
- Take part in discussions in a respectful, constructive and inclusive way
- Occasionally support specific short‑term projects or working groups (optional)
- Comment on and help shape: o Service improvement plans o Patient information and communications o Trust policies, pathways or environments (where relevant)

### Detailed job description and main responsibilities

Please see the role description attached for more information on this voluntary role. This provides detail on what the role involves, information about support and training, expenses and more.

## Person Specification

### Time

**Essential**

- Are there any times/days you would not be available

### Interest

**Essential**

- Explain why you are interested in this opportunity

### Experience

**Essential**

- What experience of NEAS do you have
- What perspective do you believe you would bring
- Previous involvement in volunteering, patient engagement, co-production/improvement work

## Documents

- [recruitment policy (pdf, 280.9kb)](https://www.healthjobsuk.com/documents?edoc=2814)
- [use of artificial intelligence (pdf, 168.6kb)](https://www.healthjobsuk.com/documents?edoc=3053)
- [collection of personal data explained (pdf, 416.6kb)](https://www.healthjobsuk.com/documents?edoc=2812)
- [applicant guidance notes july 2025 neas (pdf, 312.7kb)](https://www.healthjobsuk.com/documents?edoc=2966)
- [patient experience panel member volunteer role profile (pdf, 272.6kb)](https://www.healthjobsuk.com/documents?vdoc=10498414)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.