# Patient Co-ordinator > NHS job listing from Job Clerk for Newbury Street Practice. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/patient-co-ordinator/f336e35b-eb84-40d6-bc7d-996218141f6f - **Markdown:** https://www.jobclerk.com/job/patient-co-ordinator/f336e35b-eb84-40d6-bc7d-996218141f6f.md ## Summary - **Status:** Live - **Employer:** Newbury Street Practice - **Location:** Wantage Health Centre, Mably Way, Wantage, Oxfordshire, OX12 9BN, United Kingdom - **Workplace type:** onsite - **Profession:** Coordinator (discipline unspecified) - **Salary:** Negotiable - **Contract type:** Permanent - **Employment type:** Full-time, Part-time, Flexible working - **Closing date:** 2026-09-30T23:59:00.000Z - **Posted:** 2026-09-01T12:26:39.111Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/A3627-26-0012 - **Application URL:** https://www.jobs.nhs.uk/candidate/application/A3627-26-0012/pre-application-questions-pause?referrer=jobadvert&ref=A3627-26-0012 - **Employer website:** https://newburystreetpractice.co.uk/ ## Job Content ### Job summary Provide general assistance to the Practice Team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Above all we are looking for kindness and compassion. ### Main duties of the job Ensure an effective and efficient reception service is provided to patients and other visitors to the Practice. Deal with all general enquiries, explain procedures and make new and follow-up appointments. In line with practice procedures, ensure that patients with no prior appointment but who need an urgent consultation are seen in a logical and non-disruptive manner. Explain Practice arrangements and formal NHS requirements to new patients and those seeking temporary/emergency cover and ensure procedures and paperwork are completed. On a daily basis work on Anima triage to ensure prompt responses to patient requests. Receive and make telephone calls as required. Use of the care navigation toolkit to advise. Divert calls and take messages, ensuring accuracy of detail and prompt delivery to the most appropriate person. Refer repeat prescription requests on to the prescription clerks. Advise patients of relevant charges for private (non-General Medical Services) services, accept payment, and issue receipts/invoices for same when necessary. Enter patient information on to the computer as required. Maintain a thorough knowledge of all Practice procedures. Be able to cover all reception positions. Maintain a working knowledge of unfamiliar tasks. ### About us We are part of the Wantage PCN in the health centre, working alongside Church Street Practice. The Health Centre has had an extension built very recently offering extra capacity. Our patient list size is approximately 16,000. We offer free parking at the Health Centre, regular staff lunches and social events. We have a large clinical team consisting of 9 doctors, both partners and salaried GP's, a nursing team, pharmacy team, physio team and an admin and secretarial teams. ### Details - Date posted: 01 September 2026 - Pay scheme: Other - Salary: Depending on experience - Contract: Permanent - Working pattern: Full-time, Part-time, Flexible working - Reference number: A3627-26-0012 - Job locations: Wantage Health Centre, Mably Way, Wantage, Oxfordshire, OX12 9BN, United Kingdom ### Job responsibilities ## Person Specification ### Experience **Essential** - Good General Education including Mathematics and English **Desirable** - Experience of working in primary care - Experience of working in a GP practice ### Qualifications **Essential** - GCSE grade A to C in English and Maths ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.