# Patient Assistant > NHS job listing from Job Clerk for Cheshire and Wirral Partnership NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/patient-assistant/60539af8-590b-4209-90bd-90dae9ca0cfd - **Markdown:** https://www.jobclerk.com/job/patient-assistant/60539af8-590b-4209-90bd-90dae9ca0cfd.md ## Summary - **Status:** Live - **Employer:** Cheshire and Wirral Partnership NHS Foundation Trust - **Town:** Chester - **Region:** North West - **Country:** England - **Profession:** Healthcare support worker - **Grade:** Band 2 - **Salary:** £25,272 per annum pro rata - **Contract type:** Permanent - **Employment type:** Part time - 16.5 hours per week (Hours will ideally be worked on Mon, Tues & Wed each week) - **Closing date:** 2026-08-04T23:59:00.000Z - **Posted:** 2026-07-21T10:21:33.828Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cheshire/Ellesmere_Port/Cheshire_Wirral_Partnership_NHS_FoundationTrust/Patient_Assistant/Patient_Assistant-v8138263 - **Application URL:** https://apps.trac.jobs/job-advert/8138263?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.cwp.nhs.uk ## Job Content ### Job overview We are looking to recruit  a Patient Assistant. The post holder will join our friendly Administration/Reception Team to work at Westminster Surgery and support our other two GP practices, Old Hall Surgery & Willaston Surgery. The Trust currently supports the Real Living Wage (RLW) hourly rate as set by the Living Wage Federation and will apply a pay supplement if the national A4C hourly rate falls below this. This role is a permanent part time role of 16.5 hours per week. ### Main duties of the job Duties will include working on reception, clerical and administration duties and supporting GPs, Clinicians and Service Users within our surgery. Please see Job description for further details. ### Detailed job description and main responsibilities Please download a copy of the job description (see ‘documents to download’ section below) for full details of the main responsibilities for this role. At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values. CWP recruits people that can demonstrate the Trust’s Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trust’s Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trust’s Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: \[email protected\] or by calling 01244 393100. If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’ Please inform the team if you have any special support needs to be considered as part of the interview and selection processes. The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. Good luck with your application. We hope to welcome you to Team CWP very soon! ## Person Specification ### Experience **Essential** - Typing experience **Desirable** - Experience of dealing with the public on the telephone and face to face ### Qualifications **Essential** - NVQ Level 2 Business and Administration or equivalent/or relevant administration experience **Desirable** - NVQ Level 2 Customer Care ### Knowledge and Expertise **Essential** - Knowledge and use of Microsoft Office - Knowledge and understanding Data Protection Act **Desirable** - General office duties e.g. filing, photocopying, faxing ## Documents - [trust profile (pdf, 521.4kb)](https://www.healthjobsuk.com/documents?edoc=2737) - [privacy notice (pdf, 177.4kb)](https://www.healthjobsuk.com/documents?edoc=1515) - [application guide (pdf, 28.3mb)](https://www.healthjobsuk.com/documents?edoc=2738) - [b2 patient assistant jd (pdf, 207.6kb)](https://www.healthjobsuk.com/documents?vdoc=10436573) - [oh risk assessment - pa (pdf, 632.5kb)](https://www.healthjobsuk.com/documents?vdoc=10436615) - [dbs update service applicant guide (pdf, 228.4kb)](https://www.healthjobsuk.com/documents?edoc=623) - [recruitment of ex-offenders policy (pdf, 167.7kb)](https://www.healthjobsuk.com/documents?edoc=618) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.