# Patient Appointments Clerk/Clerical Officer - Acute Paediatrics > NHS job listing from Job Clerk for Betsi Cadwaladr University Health Board. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/patient-appointments-clerkclerical-officer-acute-paediatrics/dddde5a1-0780-4e96-bf9b-5ae71fcd554a - **Markdown:** https://www.jobclerk.com/job/patient-appointments-clerkclerical-officer-acute-paediatrics/dddde5a1-0780-4e96-bf9b-5ae71fcd554a.md ## Summary - **Status:** Live - **Employer:** Betsi Cadwaladr University Health Board - **Town:** Bangor - **Region:** North Wales - **Country:** Wales - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £26,300 per annum pro rata - **Contract type:** Permanent - **Employment type:** Part time - 22.5 hours per week (Monday to Friday, actual days will vary according to service needs) - **Closing date:** 2026-06-11T23:59:00.000Z - **Posted:** 2026-06-04T13:13:08.222Z - **Source information URL:** https://www.healthjobsuk.com/job/Bangor/Betsi_Cadwaladr_University_Health_Board/Acute_Paediatrics/Acute_Paediatrics-v8059375 - **Application URL:** https://apps.trac.jobs/job-advert/8059375?ShowJobAdvert=&feedid=9002 - **Employer website:** https://bcuhb.nhs.wales ## Job Content ### Job overview We are looking to appoint an enthusiastic Appointment Clerks/Clerical Officer to work within the Acute Paediatric Department at  Gwynedd Hospital, Bangor to provide a professional, efficient and effective administrative support which will include supporting the  booking service for a variety of acute paediatrics outpatient clinics. Candidates will need to be able to demonstrate an ability use own initiative and the ability to prioritise conflicting demands. Candidates must be able to demonstrate a flexible approach and a willingness to provide administrative support in line with changing service priorities. The ability to speak Welsh is essential for this post. ### Main duties of the job The successful candidate will work as part of a small appointment team, supporting the delivery of Acute Paediatrics Service.  This will entail working closely with other team members as well as working closely with other department/teams including clinic prep staff, medical secretaries, outpatient department staff, medical staff, specialist nurses and with admin Team Leaders and Managers throughout the service to deliver service priorities which include access targets and a patient focused booking service. A pleasant customer focused manner and the ability to speak Welsh is essential for this post. ### Detailed job description and main responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac ## Job Details We are looking to appoint an enthusiastic Appointment Clerks/Clerical Officer to work within the Acute Paediatric Department at Gwynedd Hospital, Bangor to provide a professional, efficient and effective administrative support which will include supporting the booking service for a variety of acute paediatrics outpatient clinics. Candidates will need to be able to demonstrate an ability use own initiative and the ability to prioritise conflicting demands. Candidates must be able to demonstrate a flexible approach and a willingness to provide administrative support in line with changing service priorities. The ability to speak Welsh is essential for this post. ## Job Description The successful candidate will work as part of a small appointment team, supporting the delivery of Acute Paediatrics Service. This will entail working closely with other team members as well as working closely with other department/teams including clinic prep staff, medical secretaries, outpatient department staff, medical staff, specialist nurses and with admin Team Leaders and Managers throughout the service to deliver service priorities which include access targets and a patient focused booking service. A pleasant customer focused manner and the ability to speak Welsh is essential for this post. ## Responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac ## Person Specification ### Skills **Essential** - Ability to use electronic information systems - Ablility to contribute constructively to a team working environment - Ability to use own initiative whilst understanding the need to seek advice from senior staff where necessary - Clear, legible handwriting and ability to record information accurately. - Ability to communicate information clearly and sensitively in person and over the telephone **Desirable** - Basic word processing packages - Excel - ECDL - WPAS ### Knowledge **Essential** - Working with the public or other agencies ### Experience **Essential** - Previous clerical/office experience **Desirable** - Previous NHS experience ### Qualifications **Essential** - - Able to demonstrate English and Mathematics to GCSE or equivalent experience - - OCR/RSA Word Processing level 1 or equivalent experience **Desirable** - NVQ II Admin/customer care ### Other relevant requirements **Essential** - Excellent timekeeper - Work effectively under pressure in a clinical environment - Flexible approach to working - Team player - Welsh speaking ## Documents - [jdsd (pdf, 400.4kb)](https://www.healthjobsuk.com/documents?vdoc=10349537) - [psmp (pdf, 144.4kb)](https://www.healthjobsuk.com/documents?vdoc=10349538) - [oh form - ig ffurflen (docx, 98.3kb)](https://www.healthjobsuk.com/documents?vdoc=10349539) - [welsh language matrix (pdf, 134.3kb)](https://www.healthjobsuk.com/documents?edoc=2220) - [values and behaviour framework (pdf, 2.0mb)](https://www.healthjobsuk.com/documents?edoc=2937) - [guidance notes for applicants (pdf, 322.5kb)](https://www.healthjobsuk.com/documents?edoc=2838) - [nhs north wales - the right choice (pdf, 3.6mb)](https://www.healthjobsuk.com/documents?edoc=2075) - [nwssp recruitment services privacy notice (pdf, 808.3kb)](https://www.healthjobsuk.com/documents?edoc=1632) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.