# Patient Appointment Centre Clerk > NHS job listing from Job Clerk for Liverpool University Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/patient-appointment-centre-clerk/855be0f2-e87f-40b7-97b0-5571762878d3 - **Markdown:** https://www.jobclerk.com/job/patient-appointment-centre-clerk/855be0f2-e87f-40b7-97b0-5571762878d3.md ## Summary - **Status:** Live - **Employer:** Liverpool University Hospitals NHS Foundation Trust - **Town:** Liverpool - **Region:** North West - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 per annum - **Contract type:** Permanent: PAC - **Employment type:** Full time - 37.5 hours per week (Monday to Friday 8am to 6.00pm) - **Closing date:** 2026-07-01T23:59:00.000Z - **Posted:** 2026-06-17T14:33:29.374Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Merseyside/Aintree_Livepool/Liverpool_University_Hospitals_NHS_Foundation_Trust/Administrative_Clerical/Administrative_Clerical-v8091898 - **Application URL:** https://apps.trac.jobs/job-advert/8091898?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.liverpoolft.nhs.uk ## Job Content ### Job overview To provide a booking service for all Outpatient referrals, to be able to organise appointments using initiative in sometimes complex situations to ensure patients are seen within the Trust and Government targets. Office Based. 7 x Full-Time Vacancies This vacancy will be closed once a significant number of applications have been received. ### Main duties of the job Register Referrals Book appointments and cancel and re-schedule appointments Make outbound telephone calls and take in-bound telephone calls Train to have an awareness of Medical terminology to enable appointment booking ### Detailed job description and main responsibilities Experience of dealing with customers Work on own initiative once trained Book and re-arrange Outpatient appointments Meet daily deadlines ## Job Details To provide a booking service for all Outpatient referrals, to be able to organise appointments using initiative in sometimes complex situations to ensure patients are seen within the Trust and Government targets. Office Based. 7 x Full-Time Vacancies This vacancy will be closed once a significant number of applications have been received. ## Job Description Register Referrals Book appointments and cancel and re-schedule appointments Make outbound telephone calls and take in-bound telephone calls Train to have an awareness of Medical terminology to enable appointment booking ## Responsibilities Experience of dealing with customers Work on own initiative once trained Book and re-arrange Outpatient appointments Meet daily deadlines ## Person Specification ### Other **Essential** - Self-Motivated - Diplomatic - Calm and positive - Flexible approach to working hours ### Skills **Essential** - Communicate effectively - Work on own initiative - Organised with logical approach to work - Plan and prioritise own workload - Able to meet deadlines ### Qualifications **Essential** - NVQ Level 2/ ECDL or equivalent ### Experience/Knowledge **Essential** - Experience of dealing with customers for example, in a Call Centre environment - Experience of working in a health related environment Medical terminology ## Documents - [risk id (pdf, 344.6kb)](https://www.healthjobsuk.com/documents?vdoc=10385199) - [recruitment documents (pdf, 383.5kb)](https://www.healthjobsuk.com/documents?vdoc=10385201) - [job description & person specification (pdf, 425.3kb)](https://www.healthjobsuk.com/documents?vdoc=10385197) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.