# Patient Access Receptionist

> NHS job listing from Job Clerk for Kingston Hospital NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/patient-access-receptionist/20ae3571-d584-446b-945b-e9588d42dafa
- **Markdown:** https://www.jobclerk.com/job/patient-access-receptionist/20ae3571-d584-446b-945b-e9588d42dafa.md

## Summary

- **Status:** Live
- **Employer:** Kingston Hospital NHS Foundation Trust
- **Town:** Kingston Upon Thames
- **Region:** London
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £30,142 per annum Inclusive of (Outer London) HCAS pro rata
- **Contract type:** Fixed term: 12 months (Part time)
- **Employment type:** Part time - 22.5 hours per week (Wednesday, Thursday and Friday 9am-5pm)
- **Closing date:** 2026-07-30T23:59:00.000Z
- **Posted:** 2026-07-16T14:31:02.620Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Kingston_Upon_Thames/Kingston_Richmond_NHS_Foundation_Trust/Patient_Access/Patient_Access-v8116300
- **Application URL:** https://apps.trac.jobs/job-advert/8116300?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.kingstonhospital.nhs.uk

## Job Content

### Job overview

The Patient Access Team are looking for an enthusiastic individual with excellent communication and organizational skills to join our team of receptionists.

### Main duties of the job

The role will be to provide a high-quality reception service for patients attending Kingston an Richmond Hospital Outpatients clinics in Main Outpatients, Sir William Rous Unit and Raynes Park Health Centre.

You will be expected to accurately record patient attendance details and manage the scheduling of appointments across a range of specialties in a busy and fast-paced environment . You will also occasionally provide back-office support and help complete a number of administrative duties within the Patient Access admin team.

This role is ideal for someone with customer service experience who is looking to develop their skills further and offer the best possible service to our patients.

### Detailed job description and main responsibilities

Please see the attached supporting document/s which contains more information about the role in the job description and person specification

## Person Specification

### Knowledge

**Essential**

- Demonstrate a good working knowledge of computer systems and be capable of using Microsoft Office applications
- Awareness of patient pathways

### Experience

**Essential**

- Experience of healthcare administrative systems and processes

**Desirable**

- Experience of working within a multi-disciplinary team
- Experience of working with the public

### Education/Qualifications

**Essential**

- NVQ Level 2 in Business Administration/Customer Care or acquired equivalent experience
- GCSE or equivalent

## Documents

- [job functional form (pdf, 210.1kb)](https://www.healthjobsuk.com/documents?vdoc=10411981)
- [ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?ddoc=2412)
- [patient access receptionist jd (pdf, 320.4kb)](https://www.healthjobsuk.com/documents?vdoc=10411982)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.