# Patient Access Officer

> NHS job listing from Job Clerk for Mid and South Essex NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/patient-access-officer/f8ddddab-fe02-4be5-aeeb-e71ff4699f51
- **Markdown:** https://www.jobclerk.com/job/patient-access-officer/f8ddddab-fe02-4be5-aeeb-e71ff4699f51.md

## Summary

- **Status:** Live
- **Employer:** Mid and South Essex NHS Foundation Trust
- **Location:** Southend University Hospital
- **Workplace type:** onsite
- **Profession:** Officer (discipline unspecified)
- **Grade:** Band 4
- **Salary:** £28392.00
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-10-27T23:59:00.000Z
- **Posted:** 2026-10-13T14:51:23.200Z
- **Source information URL:** https://www.healthjobsuk.com/job/-v8153159
- **Application URL:** https://apps.trac.jobs/job-advert/8153159?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.southend.nhs.uk

## Job Content

### Job overview

An exciting opportunity has arisen for an enthusiastic and dedicated multi-tasked patient access officer to join our Patient Scheduling working in the central booking office within Broomfield Hospital, Chelmsford.

You will support the service who you book theatres lists for, as well as, support the whole team with covering annual leave and sickness within the department. The central booking office currently book theatre lists for Gynae, Ophthalmology, General Surgery, UGI, LGI, Breast, Vascular, General Medicine, ENT, MaxFax, Head and Neck and Plastics. The post holder must have the ability to be flexible and adaptable for the changing needs of the service.

Previous experience of working in a fast paced 'In patient/Patient Access' waiting list environment would be advantageous, however, full training will be provided. Excellent organisational skills, a confident telephone manner, good IT skills, and understanding of Service Change/development with previous experience of working in the NHS or within healthcare, would be desirable.

Please be aware this role may close early due to number of applications

No VISA sponsorship available for this role

### Main duties of the job

To provide a comprehensive professional and efficient patient monitoring and waiting list service within prescribed timescales.

To monitor patients admitted pathway from referral to treatment for all specialties in accordance with the Trust’s Patient Access Policy and the NHS Constitution. These include RTT 18 weeks target and 31 and 62 day cancer targets.

To ensure efficient use of theatres.

Ensure all patients details are entered and updated accurately on to Lorenzo system and Theatreman.

Responsible for effective communication with Consultants and clinical teams, patients, relatives, General Practitioners.

### Detailed job description and main responsibilities

Are you looking for an exciting Patient Access Officer role using your unique qualities, then we want to hear from you?

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Other Factors

**Essential**

- Able to consistently adopt behaviours that demonstrate a commitment to and understanding of the Trust values to towards everyone who uses or delivers our patient services.

### Skills and Aptitude

**Essential**

- Understanding of the 18 week target and national definitions
- Ability to use own inititive and excellent organisation and prioritisation skills
- Ability to work indepently and part of a team

### Knowledge and Experience

**Essential**

- Previous experience of working in the NHS or private sector

**Desirable**

- Working Knowledge of Lorenzo

### Education & Qualifications

**Essential**

- Good general education in english and maths

## Documents

- [privacy policy (pdf, 441.0kb)](https://www.healthjobsuk.com/documents?edoc=2077)
- [afc pay poster 26/27 (pdf, 44.7kb)](https://www.healthjobsuk.com/documents?edoc=2504)
- [trust 10 year strategy (pdf, 2.1mb)](https://www.healthjobsuk.com/documents?edoc=2947)
- [patient access officer (pdf, 192.4kb)](https://www.healthjobsuk.com/documents?vdoc=10681145)
- [applicant ms teams checklist (pdf, 560.5kb)](https://www.healthjobsuk.com/documents?edoc=2943)
- [general statements afc - v5.2 (pdf, 592.5kb)](https://www.healthjobsuk.com/documents?edoc=2979)
- [leadership and management framework (pdf, 120.6kb)](https://www.healthjobsuk.com/documents?edoc=2880)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
