# Patient Access Clerk

> NHS job listing from Job Clerk for South Tees Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/patient-access-clerk/ba466cf2-e614-432f-bfe7-1224d55d2c05
- **Markdown:** https://www.jobclerk.com/job/patient-access-clerk/ba466cf2-e614-432f-bfe7-1224d55d2c05.md

## Summary

- **Status:** Live
- **Employer:** South Tees Hospitals NHS Foundation Trust
- **Location:** The James Cook University Hospital
- **Workplace type:** onsite
- **Profession:** Patient access clerk
- **Grade:** Band 2
- **Salary:** £25,272 Per annum (pro rata)
- **Contract type:** Permanent
- **Employment type:** Part time - 17 hours per week (To be arranged)
- **Closing date:** 2026-10-15T22:59:00.000Z
- **Posted:** 2026-10-01T13:31:11.239Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Cleveland/Middlesbrough/South_Tees_Hospitals_NHS_Foundation_Trust/Corporate_Services/Corporate_Services-v8336875
- **Application URL:** https://apps.trac.jobs/job-advert/8336875?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.southtees.nhs.uk

## Job Content

### Job overview

Based in a busy office environment, this is an opportunity to work with the patient access team. You will be providing a comprehensive service dealing with all requests for the release of information in accordance with the provisions of the Data Protection Act, Freedom of Information Act and the Environmental Information Regulations.

### Main duties of the job

Our ideal person will need computer skills, be numerate and have a good standard of literacy. You must be prepared to work as a supportive and committed team member and display an enthusiastic and self-motivated attitude to ensure our deadlines are achieved. The workload is busy and you have to be able to work with speed and accuracy at all times.

Please note this post will close at sufficient applicants.

### Detailed job description and main responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

## Person Specification

### Knowledge

**Essential**

- Demonstrate ability to develop knowledge of hospital layout and manual handling which will be acquired through on the job instruction.
- Ability to record/ document information clearly in line with policy and procedure.
- Ability to use initiative and make decisions within sphere of work and/ or knowledge recognising where assistance/ escalation are required.

### Experience

**Essential**

- Previous experience of working as part of a team
- Experience of working effectively in a busy environment.
- Experience of organising and prioritising own workload

### Qualifications

**Essential**

- GCSE’s A-C or equivalent qualification or experience
- NVQ 2 in Business Administration or equivalent experience

## Documents

- [james cook campus map (pdf, 168.5kb)](https://www.healthjobsuk.com/documents?edoc=2094)
- [guidance notes for applicants (pdf, 113.8kb)](https://www.healthjobsuk.com/documents?edoc=2093)
- [clinical service units directorate (pdf, 116.7kb)](https://www.healthjobsuk.com/documents?edoc=2423)
- [job description and person specification (pdf, 1.0mb)](https://www.healthjobsuk.com/documents?vdoc=10660586)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.