# Pathway Administrator > NHS job listing from Job Clerk for Oxford University Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/pathway-administrator/7f1c5a50-7461-4938-a08f-526a901a36c5 - **Markdown:** https://www.jobclerk.com/job/pathway-administrator/7f1c5a50-7461-4938-a08f-526a901a36c5.md ## Summary - **Status:** Live - **Employer:** Oxford University Hospitals NHS Foundation Trust - **Town:** Oxford - **Region:** South East - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 4 - **Salary:** £28,392 - £31,157 Per Annum / Pro Rata - **Contract type:** Permanent: 08:30-16:30 - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-06-19T23:59:00.000Z - **Posted:** 2026-06-05T10:01:13.113Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Oxfordshire/oxford/Oxford_University_Hospitals_NHS_Foundation_Trust/Orthopaedics/Orthopaedics-v8061677 - **Application URL:** https://apps.trac.jobs/job-advert/8061677?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.ouh.nhs.uk ## Job Content ### Job overview We are #OneTeamOneOUH Are you passionate about making a positive impact in the healthcare industry? Do you thrive in a dynamic and compassionate environment? If so, we have exciting opportunities for you! Our clinical support patient facing administration workforce is vital to our organisation, without them our front-line Doctors, Nurses and Allied Health Professional cannot deliver the excellent care to our patients we strive for. As a support to our clinical workforce within the Divisions you will play a crucial role in ensuring the smooth and efficient operation of our hospital wards. Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey. ### Main duties of the job Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The post holder has responsibility for the provision of a professional, comprehensive and efficient administrative service, which is effectively delivered to all patients and members of the Department. This will be through the delivery of a comprehensive administrative service to a specialty team. This will involve providing a full administration service to the consultant team and taking responsibility for managing the whole patient pathway in line with the Elective Access policy. ### Detailed job description and main responsibilities - Provide primary administrative support to all clinical staff, Primarily consultants and all patients under their care, Correspondence support and other administration duties as required. - Act as a first point of contact on the telephone and by email for patients, relatives, GPS and any other relevant agencies, answering or re-directing queries from elsewhere in the trust. - Ensure all relevant patient information, including the referral ,diagnostic results and other relevant correspondence is available is a timely manner. - Work closely with the wider administrative team and clinical staff to ensure patients are seen within the local and national access targets, expediting appointments and procedures as required, Assist the team leasers with managing patient tracking list (PTL) by monitoring all elements of the patient pathway, Including diagnostic investigation, correcting data quality issues and escalate any patients who cannot be seen within the relevant Elective Access targets. - Ensure all clinic letters are finalised and sent out in a timely manner. ## Job Details We are #OneTeamOneOUH Are you passionate about making a positive impact in the healthcare industry? Do you thrive in a dynamic and compassionate environment? If so, we have exciting opportunities for you! Our clinical support patient facing administration workforce is vital to our organisation, without them our front-line Doctors, Nurses and Allied Health Professional cannot deliver the excellent care to our patients we strive for. As a support to our clinical workforce within the Divisions you will play a crucial role in ensuring the smooth and efficient operation of our hospital wards. Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey. ## Job Description Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The post holder has responsibility for the provision of a professional, comprehensive and efficient administrative service, which is effectively delivered to all patients and members of the Department. This will be through the delivery of a comprehensive administrative service to a specialty team. This will involve providing a full administration service to the consultant team and taking responsibility for managing the whole patient pathway in line with the Elective Access policy. ## Responsibilities Provide primary administrative support to all clinical staff, Primarily consultants and all patients under their care, Correspondence support and other administration duties as required. Act as a first point of contact on the telephone and by email for patients, relatives, GPS and any other relevant agencies, answering or re-directing queries from elsewhere in the trust. Ensure all relevant patient information, including the referral ,diagnostic results and other relevant correspondence is available is a timely manner. Work closely with the wider administrative team and clinical staff to ensure patients are seen within the local and national access targets, expediting appointments and procedures as required, Assist the team leasers with managing patient tracking list (PTL) by monitoring all elements of the patient pathway, Including diagnostic investigation, correcting data quality issues and escalate any patients who cannot be seen within the relevant Elective Access targets. Ensure all clinic letters are finalised and sent out in a timely manner. ## Person Specification ### NHS experience **Essential** - Administration experience - EPR experience - Customer services - Computer skills - Education minimum of GSCE or equivalent **Desirable** - Education minimum of GSCE or equivalent - Knowledge of NHS Trust Elective access Policy & RTT - Educated to degree level or relevant experience. ## Documents - [jd (pdf, 254.6kb)](https://www.healthjobsuk.com/documents?vdoc=10352009) - [ps (pdf, 453.6kb)](https://www.healthjobsuk.com/documents?vdoc=10352010) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.