# Pain Management Administration Assistant - Peterborough > NHS job listing from Job Clerk for North West Anglia NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/pain-management-administration-assistant-peterborough/1974d3ba-ba69-4f98-966a-af36e66faf83 - **Markdown:** https://www.jobclerk.com/job/pain-management-administration-assistant-peterborough/1974d3ba-ba69-4f98-966a-af36e66faf83.md ## Summary - **Status:** Live - **Employer:** North West Anglia NHS Foundation Trust - **Location:** Peterborough City Hospital - **Workplace type:** onsite - **Profession:** Administrative assistant - **Grade:** Band 2 - **Salary:** £25,272 per annum pro rata - **Contract type:** Fixed term: 6 months (Working days will be Wednesday to Friday) - **Employment type:** Part time - 22.5 hours per week - **Closing date:** 2026-11-04T23:59:00.000Z - **Posted:** 2026-10-21T12:30:38.377Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cambridgeshire/Peterborough/North_West_Anglia_NHS_Foundation_Trust/Pain_Management/Pain_Management-v8334919 - **Application URL:** https://apps.trac.jobs/job-advert/8334919?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.nwangliaft.nhs.uk ## Job Content ### Job overview Are you ready to embark on a career where your professionalism meets confidentiality, your meticulous nature thrives, and your ability to handle pressure shines? Look no further! We are currently looking to recruit an enthusiastic and motivated Administration Assistant to join Pain Management Team at Peterborough City Hospital. The ideal candidate will possess a high degree of professionalism, are meticulous in their work and have the ability to work under pressure at times. ### Main duties of the job To assist in the provision of an efficient, responsive and flexible administration service to support the Pain Management Multidisciplinary Team. To provide a high volume of accurate and comprehensive typing of clinical letters, paying attention to detail at all times. To ensure the provision of the patient pathways, which is receptive to the needs of the patient and responsive to Trust requirements and national and local targets. To be responsible for office duties, including dealing with the post, scanning and filing patient documentation as necessary. To ensure excellent customer service by dealing with incoming telephone queries appropriately and in a timely manner, upholding confidentiality at all times. Provide assistance to the other members of the team and assist with their workloads as necessary. ### Detailed job description and main responsibilities Please refer to the job description and person specification for more information regarding the job role. ## Person Specification ### Experience **Essential** - Experience of dealing with patients and families face to face and via telephone - Competent in the use of Microsoft Office software - Experience of working within an administrative role in a healthcare environment **Desirable** - Experience of working in the NHS ### Communication **Essential** - Good communication skills (written/verbal) - Able to demonstrate tact and diplomacy ### Skills and Abilities **Essential** - Organised and able to manage time effectively - Ability to prioritise workload - Ability to work under independently, under instruction and part of a team **Desirable** - Understanding of referral to treatment and 18 weeks ### Education and Qualifications **Essential** - Educated to GCSE level standard English Language at Grade A – C (or equivalent) - Working knowledge of confidentiality and General Data Protection Regulations **Desirable** - NVQ 2 in Business and Administration ## Documents - [staff benefits (pdf, 576.5kb)](https://www.healthjobsuk.com/documents?edoc=2886) - [living our values (pdf, 260.7kb)](https://www.healthjobsuk.com/documents?edoc=1865) - [we are team nwangliaft (pdf, 8.3mb)](https://www.healthjobsuk.com/documents?edoc=2745) - [information for candidates (pdf, 5.7mb)](https://www.healthjobsuk.com/documents?edoc=2788) - [band 2 pain administration assistant ps (pdf, 96.7kb)](https://www.healthjobsuk.com/documents?vdoc=10662507) - [band 2 pain administration assistant jd (pdf, 280.4kb)](https://www.healthjobsuk.com/documents?vdoc=10662506) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.