# Paediatric Clinic Co-ordinator

> NHS job listing from Job Clerk for James Paget University Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/paediatric-clinic-co-ordinator/005485b6-ab9f-44f9-8ea0-3a3592ff657b
- **Markdown:** https://www.jobclerk.com/job/paediatric-clinic-co-ordinator/005485b6-ab9f-44f9-8ea0-3a3592ff657b.md

## Summary

- **Status:** Live
- **Employer:** James Paget University Hospitals NHS Foundation Trust
- **Town:** Great Yarmouth
- **Region:** East of England
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum pro rata
- **Contract type:** Permanent
- **Employment type:** Full time, Part time, Job share, 37.5 hours per week
- **Closing date:** 2026-07-19T23:59:00.000Z
- **Posted:** 2026-07-09T13:42:22.193Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Norfolk/Gorleston/James_Paget_University_Hospitals_NHS_Foundation_Trust/Community_Paediatrics/Community_Paediatrics-v8129280
- **Application URL:** https://apps.trac.jobs/job-advert/8129280?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.jpaget.nhs.uk

## Job Content

### Job overview

We are looking for a motivated and detail-oriented coordinator to join our team to provide a high quality administrative service, ensuring that the patient booking pathway is uncomplicated, efficient and helpful, reflecting the Trust’s Code of Valued behaviours and meeting the Trust’s performance objectives for outpatients.

If you thrive in a fast-paced environment, enjoy keeping things organised and take pride in delivering excellent support, we would love to hear from you.

### Main duties of the job

To provide a friendly & efficient , one-stop service at all times for patient and service user enquiries (telephone and face-to face).

To be able to create and change clinic templates as requested by clinic staff and Consultants.

To be responsible for booking and organising appointments/cancellations and service redirections/rejections via Choose & Book.

To ensure all clinic outcomes are recorded following the patients appointment, adhering to trust guidelines.

To offer a telephone support service to GP Practice staff for Choose & Book, investigating any appointment queries or difficulties accessing services, and resolving these where possible.

To report Choose & Book enquiries that cannot be resolved to the Choose & Book Team.

To monitor outstanding referrals on Choose & Book and liaise with OPD Sister/Consultants to ensure these are processed within the required timescales.

To be able to cross cover for Children’s OPD admin/ reception staff as required.

To liaise with Consultants, secretaries and all outpatient staff to ensure clinic scheduling is accurate.

Undertake training and personal development as appropriate to the post.

To manage and monitor the Paediatric Outpatient waiting lists. To be able to create and use spreadsheets to collect data as and when required.

To use Word, Excel & e-mail as required

To undertake any other duties as reasonably requested

### Detailed job description and main responsibilities

To provide a dedicated service to a designated specialty, working in partnership with consultants, secretaries and outpatient colleagues to keep the paediatric clinics utilised to optimum levels and to provide performance data to Consultants as requested.

## Person Specification

### Skills and knowledge

**Essential**

- good organisational skills and time management skills with the ability to prioritise conflicting workloads effectively
- excellent communication skills and the3 ability to interact professionally with patient and the wider multi disciplinary team.
- ability to work autonomously and as part of a team

### Knowledge and experience

**Essential**

- Minimum of 1 year experience in a similar administrative role with proven track record of achievement
- Administration experience within an NHS setting
- excellent IT skills with a working knowledge of Microsoft IT applications

### education and qualifications

**Essential**

- 3 GCSE's grade 4 or above including Mathematics and English or equivalent e.g. level 2 literacy and numeracy
- NVQ level 2/3 in business administration or equivalent experience
- OCR level 3 Keyboard skills or equivalent measurable level of skills

**Desirable**

- Minimum 1 year experience in similar administrative role with a proven track record of achievement
- Administration experience within the NHS setting
- Operational knowledge of IPM and the NHS e-referral system

## Documents

- [apollo project (pdf, 12.6mb)](https://www.healthjobsuk.com/documents?edoc=2896)
- [recruitment 2025 (pdf, 4.7mb)](https://www.healthjobsuk.com/documents?edoc=2736)
- [hospital site map (pdf, 2.7mb)](https://www.healthjobsuk.com/documents?edoc=1745)
- [apollo care start (pdf, 12.0mb)](https://www.healthjobsuk.com/documents?edoc=2895)
- [princes trust support (jpg, 422.2kb)](https://www.healthjobsuk.com/documents?edoc=2740)
- [recruitment of ex-offenders (pdf, 90.9kb)](https://www.healthjobsuk.com/documents?edoc=1988)
- [paediatric clinic coordinator (pdf, 776.5kb)](https://www.healthjobsuk.com/documents?vdoc=10426444)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.