# PABC Booking Clerk

> NHS job listing from Job Clerk for Betsi Cadwaladr University Health Board.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/pabc-booking-clerk/c31e86ef-0f03-47d9-88ff-2677823c70da
- **Markdown:** https://www.jobclerk.com/job/pabc-booking-clerk/c31e86ef-0f03-47d9-88ff-2677823c70da.md

## Summary

- **Status:** Live
- **Employer:** Betsi Cadwaladr University Health Board
- **Location:** Wrexham Maelor Hospital
- **Workplace type:** onsite
- **Profession:** Appointments administrator
- **Salary:** £26813.00 to £27890.00
- **Contract type:** Permanent
- **Employment type:** Part time - 22 hours per week (09.00-17.00 with 30 minutes lunch days to be agreed)
- **Closing date:** 2026-10-15T22:59:00.000Z
- **Posted:** 2026-10-08T14:53:14.987Z
- **Source information URL:** https://www.healthjobsuk.com/job/-v8303853
- **Application URL:** https://apps.trac.jobs/job-advert/8303853?ShowJobAdvert=&feedid=9002
- **Employer website:** https://bcuhb.nhs.wales

## Job Content

### Job overview

The ability to speak Welsh is essential for this post

Working as part of a team in a busy appointments call centre, booking a range of outpatient clinic appointments and theatre procedures.

### Main duties of the job

A fabulous opportunity has become available to join the patient booking department based in Wrexham Maelor Hospital. We are looking for a hard working individuals to join our team. The role is based in a busy call centre environment and the successful applicants will be part of a team of experienced staff with responsibility for managing a waiting list and booking patients. This role requires excellent communication skills, the ability to multi task and stay calm under pressure is essential.

### Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

### Applicant requirements

Welsh language skills are essential

## Person Specification

### Skills

**Essential**

- Experience of working in an Acute hospital/GP practice or Call centre environment
- Experience of working with general public

**Desirable**

- Experience of working with NHS systems
- Competent in use of Microsoft office

### Experience

**Essential**

- Excellent communication skills both written, verbal & telephone
- Ability to work as part of a team

**Desirable**

- Previous waiting list management

### Qualification

**Essential**

- Good standard of education GCSE maths English A- C
- NVQ3 or equivalent or knowledge or experience working in a busy office environment
- I.T knowledge Micro soft packages

**Desirable**

- Understanding of Medical terminology/ NHS experience
- Experience of working with NHS systems

## Documents

- [jdps english (pdf, 536.3kb)](https://www.healthjobsuk.com/documents?vdoc=10679795)
- [sdmp cymraeg (pdf, 640.5kb)](https://www.healthjobsuk.com/documents?vdoc=10623501)
- [oh form - ig ffurflen (pdf, 216.7kb)](https://www.healthjobsuk.com/documents?vdoc=10679189)
- [values and behaviour framework (pdf, 2.0mb)](https://www.healthjobsuk.com/documents?edoc=2937)
- [nhs north wales - the right choice (pdf, 3.6mb)](https://www.healthjobsuk.com/documents?edoc=2075)
- [nwssp recruitment services privacy notice (pdf, 808.3kb)](https://www.healthjobsuk.com/documents?edoc=1632)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.