# PABC Booking Clerk

> NHS job listing from Job Clerk for Betsi Cadwaladr University Health Board.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/pabc-booking-clerk/38ae377e-0ba7-49d3-a923-16c78c8fb98a
- **Markdown:** https://www.jobclerk.com/job/pabc-booking-clerk/38ae377e-0ba7-49d3-a923-16c78c8fb98a.md

## Summary

- **Status:** Live
- **Employer:** Betsi Cadwaladr University Health Board
- **Town:** Bangor
- **Region:** North Wales
- **Country:** Wales
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £26,813 - £27,890 per annum
- **Contract type:** Permanent: Monday - Friday 9am - 5.00pm
- **Employment type:** Full time - 37.5 hours per week (30 mins unpaid break)
- **Closing date:** 2026-07-28T23:59:00.000Z
- **Posted:** 2026-07-14T09:51:24.583Z
- **Source information URL:** https://www.healthjobsuk.com/job/Wrexham/Betsi_Cadwaladr_University_Health_Board/Booking_Clerk/Booking_Clerk-v8153274
- **Application URL:** https://apps.trac.jobs/job-advert/8153274?ShowJobAdvert=&feedid=9002
- **Employer website:** https://bcuhb.nhs.wales

## Job Content

### Job overview

Working as part of a team in a busy appointments call centre,  booking a range of outpatient clinic appointments and theatre procedures.

### Main duties of the job

A fabulous opportunity has become  available to join the patient booking department based in Wrexham Maelor Hospital.

We are looking for a hard working individuals to join our team. The role is based in a busy call centre environment and the successful applicants will be part of a team of experienced staff with responsibility for managing a waiting list and booking patients.

This role requires excellent communication skills, the ability to multi task and stay calm under pressure is essential.

The ability to speak Welsh is essential for this post.

### Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

## Person Specification

### Skills

**Essential**

- Experience of working in an Acute hospital/GP practice or Call centre environment
- Experience of working with general public

**Desirable**

- Experience of working with NHS systems
- Competent in use of Microsoft office

### Experience

**Essential**

- Excellent communication skills both written, verbal & telephone
- Ability to work as part of a team

**Desirable**

- Previous waiting list management

### Qualification

**Essential**

- Good standard of education GCSE maths English A- C
- NVQ3 or equivalent or knowledge or experience working in a busy office environment
- I.T knowledge Micro soft packages

**Desirable**

- Understanding of Medical terminology/ NHS experience
- Experience of working with NHS systems

## Documents

- [jdps english (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?vdoc=10453204)
- [sdmp cymraeg (pdf, 672.5kb)](https://www.healthjobsuk.com/documents?vdoc=10453205)
- [oh form - ig ffurflen (pdf, 648.5kb)](https://www.healthjobsuk.com/documents?vdoc=10453206)
- [values and behaviour framework (pdf, 2.0mb)](https://www.healthjobsuk.com/documents?edoc=2937)
- [nhs north wales - the right choice (pdf, 3.6mb)](https://www.healthjobsuk.com/documents?edoc=2075)
- [nwssp recruitment services privacy notice (pdf, 808.3kb)](https://www.healthjobsuk.com/documents?edoc=1632)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.