# Outpatients Senior Administration Assistant - Band 3 > NHS job listing from Job Clerk for United Lincolnshire Hospitals NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/outpatients-senior-administration-assistant-band-3/598fe66e-1275-4725-8d24-3f6d64e106e5 - **Markdown:** https://www.jobclerk.com/job/outpatients-senior-administration-assistant-band-3/598fe66e-1275-4725-8d24-3f6d64e106e5.md ## Summary - **Status:** Archived / closed - **Employer:** United Lincolnshire Hospitals NHS Trust - **Location:** Lincoln County Hospital - **Profession:** Administrative assistant - **Grade:** Band 3 - **Salary:** £24,071 - £25,674 per annum - **Contract type:** Permanent: 37.5 hours a week - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2025-03-06T23:59:00.000Z - **Posted:** 2025-02-17T12:40:49.613Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Lincolnshire/Boston/United_Lincolnshire_Teaching_Hospitals_NHS_Trust/Outpatients/Outpatients-v6993934 - **Employer website:** https://www.ulh.nhs.uk ## Job Content ### Job overview This is an exciting opportunity to join a team of highly motivated Booking and Reception teams at United Lincolnshire Hospitals NHS Trust based at Pilgrim Hospital. The Outpatient Appointment Services is looking to recruit Outpatient Senior Administration Assistants within our department into substantive full-time roles. Please be aware previous candidates need not apply. ### Main duties of the job The role involves reception duties, dealing with patients face to face and by telephone, booking both new and follow up appointments ensuring national and local targets are always adhered to, liaising with GP’s and other health care professionals both internally and externally. In return, we will support your personal development and continued professional development and offer you to be part of our team. The NHS also offers one of the most competitive benefits packages with regards to Annual Leave, Pensions, and a comprehensive range of NHS Discounts. The hours available are Monday to Friday 8.30-5.00PM which can be discussed at interview. ### Detailed job description and main responsibilities What should you do next? Have a look at the job description, and if you like what you see, then apply today. Don’t miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you! ## Person Specification ### Qualifications **Essential** - GCSE’s Grade C and above in Maths and English or equivalent - Experience and training to Vocational Level 3 or equivalent **Desirable** - CLAIT, ECDL or equivalent experience acquired through patient administration - European Computer driving Licence - Basic knowledge of Medical Terminology ### Previous Experience **Essential** - Experience of working in a customer care environment OR - Experience of working in an office environment - Experience of using Microsoft Office- to include Excel and Outlook **Desirable** - Experience of working in a reception area - Knowledge or experience of NHS working ### Specific Requirements **Essential** - Ability to maintain confidentiality - Ability to work effectively within a large team or individually - Ability and willingness to work flexibly - Ability to cope with sometimes distressing/emotional situations - Ability to work effectively under pressure and meet tight deadlines ### Evidence of Particular: -Knowledge - Skills - Aptitudes **Essential** - Ability to evidence/demonstrate key values and behaviours in line with the Trust framework - Ability to prioritise and organise own workload - Ability to work on own initiative - Excellent oral and interpersonal communication skills, written and verbally, with ability to demonstrate fluency, clarity and effectiveness at all levels - Attention to detail and accuracy **Desirable** - Awareness of National and Local Targets including cancer targets - Knowledge of hospital and clinical information systems including CareFlow ## Documents - [ceo welcome letter (pdf, 83.6kb)](https://www.healthjobsuk.com/documents?edoc=2883) - [357-pr-1968-24 jd (docx, 141.1kb)](https://www.healthjobsuk.com/documents?vdoc=9209324) - [ulht staff networks (pdf, 13.9mb)](https://www.healthjobsuk.com/documents?edoc=2739) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references.