# Outpatient Receptionist

> NHS job listing from Job Clerk for Somerset NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/outpatient-receptionist/6ab10b35-3f05-4ab8-b5fd-0c78585c8456
- **Markdown:** https://www.jobclerk.com/job/outpatient-receptionist/6ab10b35-3f05-4ab8-b5fd-0c78585c8456.md

## Summary

- **Status:** Archived / closed
- **Employer:** Somerset NHS Foundation Trust
- **Location:** Somerset NHS Foundation Trust Management Offices, Yeovil Hospital
- **Profession:** Receptionist
- **Grade:** Band 2
- **Salary:** £25272.00 to £25272.00
- **Contract type:** Permanent
- **Employment type:** Full-time
- **Closing date:** 2026-08-12T23:59:00.000Z
- **Posted:** 2026-07-29T14:06:32.810Z
- **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C9184-26-1122
- **Employer website:** https://www.sompar.nhs.uk

## Job Content

### Job summary

The role of the Outpatient Receptionist will be required to provide efficient and effective administrative and booking duties for Yeovil District Hospital and Musgrove Park Hospital and wider staff, based at Main Outpatients Yeovil District Hospital.

The team member will provide reception to Outpatients at Yeovil District Hospital. The post requires flexibility and the ability to provide a wide range of administrative skills using multiple hospital systems.

### Main duties of the job

Reception duties in Outpatients YDH. Checking in, directing patients and making appointments.

Deal with day to day correspondence, provide a booking service to patients and other parties in a friendly and professional manner.

Receive telephone calls, accepting messages on behalf of team members and taking appropriate action where necessary.

Liaise with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner.

Participate in team and Trust meetings as requested.

### About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

- Flexible working options to help you balance work and life
- NHS pension scheme for long-term financial security
- Generous annual leave allowance to recharge and relax
- A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

### Details

- Date posted: 29 July 2026
- Pay scheme: Agenda for change
- Band: Band 2
- Salary: £25,272 to £25,272 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 184-OL-OR-5564
- Job locations: Yeovil District Hospital, Higher Kingston, Yeovil, Somerset, BA21 4AT, United Kingdom

### Job responsibilities

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

The shift pattern is Monday - Friday inclusive 8.30am - 5pm with 1 hour break

## Person Specification

### Experience

**Essential**

- Proven experience of providing customer focussed service. Proven experience in an administrative role. Proficient IT skills including keyboard skills and experience of Microsoft packages. Proven experience of effective communication including with distressed, anxious or angry individuals and able to escalate where appropriate.

### Qualifications

**Essential**

- 5 GCSEs or equivalent qualifications including English Language Grade A - C. NVQ level 3 in Business Administration or Customer Service or equivalent qualifications or relevant experience.

## Agent Notes

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