# Outpatient Pathway Coordinator

> NHS job listing from Job Clerk for St George's University Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/outpatient-pathway-coordinator/96e0e503-16b4-43ec-97f7-a7366ce1e2f3
- **Markdown:** https://www.jobclerk.com/job/outpatient-pathway-coordinator/96e0e503-16b4-43ec-97f7-a7366ce1e2f3.md

## Summary

- **Status:** Live
- **Employer:** St George's University Hospitals NHS Foundation Trust
- **Town:** London
- **Region:** London
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £31,554 - £33,270 Per annum pro rata inducing inner london HCAS
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-07-19T23:59:00.000Z
- **Posted:** 2026-07-09T13:12:16.871Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Tooting/St_Georges_University_Hospitals_NHS_Foundation_Trust/Corporate_Outpatient_Services/Corporate_Outpatient_Services-v8061462
- **Application URL:** https://apps.trac.jobs/job-advert/8061462?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.stgeorges.nhs.uk

## Job Content

### Job overview

Due to a high-volume increase in patient numbers, we are inviting a self-motivated, organised individual who have excellent customer service skills and are passionate about patient care, to apply for this position.

The role is demanding so you must be confident, assertive and have the ability to multi-task and remain calm under pressure. You will have good listening and communication skills and be able to deal with people both internally and externally in a sensitive and professional manner. The ability to maintain confidentiality and adhere to Trust policies is paramount.

### Main duties of the job

You will receive a comprehensive induction and training programme, designed to give you the best start to your NHS career with St George’s, with further learning and development opportunities as appropriate to the role and the specialty.

### Detailed job description and main responsibilities

Please refer to attached job description and person specification for full job main duties that are required:

Please note that this vacancy may close before the current listed closing date if enough suitable applications are received.

Previous applicants need not to apply

## Person Specification

### Education

**Essential**

- 5 GCSEs, must include Maths, English and IT

**Desirable**

- Evidence of further study (e.g., in house courses/external courses, such as Admin, I.T or Customer Service).
- Educated to A levels, college diploma, or higher education qualification.
- Willing to undertake any further study and learning to enhance ability to carry out job role more efficiently

### Experience

**Essential**

- Relevant Healthcare experience in an administrative support role patient or customer focused.

**Desirable**

- Working in a reception/phone call handling environment.
- Relevant NHS experience - in an administrative support role.
- Experience of a hospital admin or outpatient setting.

### Skills and Knowledge

**Essential**

- Familiar with Basic Microsoft software: Outlook, word, and PowerPoint.
- General strong I.T skills
- Well developed customer/patient Service Skills
- Knowledge of NHS agenda for Outpatients (e.g., Choose & Book, National Care Records Service, 18-week target)
- Good understanding of Referral to treatment pathways and time scales.

**Desirable**

- Familiar with more advanced Microsoft software: Excel and Access.
- Experience with ERS software, or similar bookings software.

### Personal Attributes and Leadership

**Essential**

- Has worked in a team of people from a wide variety of backgrounds and understands the principles of equality and diversity
- Has potential leadership skills, strong interpersonal skills and can motivate others
- Can work alone and part as a team
- Able to cope with strict deadlines/fast paced enviroment

## Documents

- [jd cbs coordinator (pdf, 544.3kb)](https://www.healthjobsuk.com/documents?vdoc=10351782)
- [ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?ddoc=2411)
- [swl ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?edoc=3045)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.