# Outpatient Coordinator > NHS job listing from Job Clerk for Nottingham University Hospitals NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/outpatient-coordinator/8b2988ab-bcb7-4aa1-9c29-813b2b259a44 - **Markdown:** https://www.jobclerk.com/job/outpatient-coordinator/8b2988ab-bcb7-4aa1-9c29-813b2b259a44.md ## Summary - **Status:** Live - **Employer:** Nottingham University Hospitals NHS Trust - **Town:** Nottingham - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 4 - **Salary:** £28,392 - £31,157 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (Monday-Friday) - **Closing date:** 2026-06-21T23:59:00.000Z - **Posted:** 2026-06-11T12:31:22.989Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Nottinghamshire/Nottingham/Nottingham_University_Hospitals_NHS_Trust/Oncology/Oncology-v8076317 - **Application URL:** https://apps.trac.jobs/job-advert/8076317?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.nuh.nhs.uk ## Job Content ### Job overview We are looking for an enthusiastic individual to join our Oncology team as an Outpatient Coordinator. You will work with the Administration teams and the Supportive Management team to ensure staffing levels and patients flow through the department. The post holder will support the Administration Manager in the day to day supervision of the  outpatients teams and will work closely with Service Managers to ensure the quality service. The post holder will also be responsible for overseeing booking of appointments and procedures, ensuring referrals/requests are dealt with efficiently and targets are met. The post holder will oversee the monitoring and utilisation of the cancer waits ensuring that all necessary slots are filled to meet cancer wait targets. The post holder should possess the ability to use their initiative, working without direct supervision, organising and taking control of specified duties, escalating where necessary to the Service Manager. ### Main duties of the job Responsible for the supervision of the administrative team, this includes induction of new staff, prioritising workloads and motivating staff to achieve objectives. Co-ordinating referrals and bookings according to urgency/pathway including 2WW/urgent/routine appointments. Revieing clinic utilisation and coordinating patients moving forward to met cancer targets and KPI's To be responsible and accountable for identifying and communicating potential problems at an early stage, liaising with non-clinical and clinical colleagues at all levels. Deal appropriately with enquiries, by telephone and in person, from staff and the general public, seeking advice or referring elsewhere if necessary. Identify appropriate training for staff, to facilitate improved performance and personal career development in accordance with Trust policy/procedures. Coordinate annual leave to ensure adequate staffing levels are maintained at all times, escalating any shortfalls/problems to the  Admin Manager. Give advice and support to staff in relation to Freedom of Information, patient confidentiality in accordance with current legislation. Manage and coordinate patient bookings, following the outpatient standard operating procedures (SOPs). Maintaining the SOPs so they are updated and audited. ### Detailed job description and main responsibilities Please see job description for a fully detailed list of the key tasks within this job that is being advertised. In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to the advert ## Job Details We are looking for an enthusiastic individual to join our Oncology team as an Outpatient Coordinator. You will work with the Administration teams and the Supportive Management team to ensure staffing levels and patients flow through the department. The post holder will support the Administration Manager in the day to day supervision of the outpatients teams and will work closely with Service Managers to ensure the quality service. The post holder will also be responsible for overseeing booking of appointments and procedures, ensuring referrals/requests are dealt with efficiently and targets are met. The post holder will oversee the monitoring and utilisation of the cancer waits ensuring that all necessary slots are filled to meet cancer wait targets. The post holder should possess the ability to use their initiative, working without direct supervision, organising and taking control of specified duties, escalating where necessary to the Service Manager. ## Job Description Responsible for the supervision of the administrative team, this includes induction of new staff, prioritising workloads and motivating staff to achieve objectives. Co-ordinating referrals and bookings according to urgency/pathway including 2WW/urgent/routine appointments. Revieing clinic utilisation and coordinating patients moving forward to met cancer targets and KPI's To be responsible and accountable for identifying and communicating potential problems at an early stage, liaising with non-clinical and clinical colleagues at all levels. Deal appropriately with enquiries, by telephone and in person, from staff and the general public, seeking advice or referring elsewhere if necessary. Identify appropriate training for staff, to facilitate improved performance and personal career development in accordance with Trust policy/procedures. Coordinate annual leave to ensure adequate staffing levels are maintained at all times, escalating any shortfalls/problems to the Admin Manager. Give advice and support to staff in relation to Freedom of Information, patient confidentiality in accordance with current legislation. Manage and coordinate patient bookings, following the outpatient standard operating procedures (SOPs). Maintaining the SOPs so they are updated and audited. ## Responsibilities Please see job description for a fully detailed list of the key tasks within this job that is being advertised. In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to the advert ## Person Specification ### Other **Essential** - Able to work flexibly across both campuses ### Experience **Essential** - Proven experience of working within a clerical environment - Experience of using hospital systems Trust Patient Administration Systems - Proven experience of supervising a team effectively **Desirable** - Knowledge of medical terminology Experience of working with a multi-disciplinary team ### Physical skills **Essential** - Well developed IT skills ### Training and Qualifications **Essential** - GCSE Grade C or above or equivalent standard in English and Maths or similar through vocational training - Evidence of commitment to continued learning or improvement through attendances at courses. - Excellent IT and keyboard skills **Desirable** - Good command of the English language – both written and spoken. ### Analytical and judgement skills **Essential** - Evidence of problem solving skills and innovative thinking - Business focused and able to interpret and collate performance data **Desirable** - Able to work under pressure and to tight deadlines ### Planning and organisational skills **Essential** - Effective organisational and planning skills ### Communication and Relationship skills **Essential** - Must be able to clearly and accurately convey information verbally to patients, visitors, carers, GPs, secretaries, Consultants, Directorate Speciality Managers, hospital administrative and clinical staff. Ability and experience to be discerning in sensitive situations - The ability to deal with conflict in a diplomatic and tactful manner - Must be able to provide advice to staff on the practical application of guidelines and policies - The ability to deal with conflict in a diplomatic and tactful manner in sensitive situations - Able to provide advice to staff on the practical application of guidelines and policies ## Documents - [mindful employer (pdf, 312.6kb)](https://www.healthjobsuk.com/documents?edoc=1778) - [equal opportunities (pdf, 312.6kb)](https://www.healthjobsuk.com/documents?edoc=1780) - [jd - outpatient coordinator (pdf, 520.3kb)](https://www.healthjobsuk.com/documents?vdoc=10368107) - [ps - outpatient coordinator (pdf, 344.4kb)](https://www.healthjobsuk.com/documents?vdoc=10368108) - [disability confidence scheme (pdf, 272.6kb)](https://www.healthjobsuk.com/documents?edoc=1781) - [rehabilitation of ex offenders (pdf, 106.0kb)](https://www.healthjobsuk.com/documents?edoc=1974) - [equality diversity and inclusion (pdf, 304.6kb)](https://www.healthjobsuk.com/documents?edoc=1779) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.