# Outpatient Clinic Receptionist

> NHS job listing from Job Clerk for Sherwood Forest Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/outpatient-clinic-receptionist/8979a981-fb75-438e-8a6a-2f24ea63216a
- **Markdown:** https://www.jobclerk.com/job/outpatient-clinic-receptionist/8979a981-fb75-438e-8a6a-2f24ea63216a.md

## Summary

- **Status:** Live
- **Employer:** Sherwood Forest Hospitals NHS Foundation Trust
- **Location:** Trust Headquarters, King's Mill Hospital
- **Workplace type:** onsite
- **Profession:** Receptionist
- **Grade:** Band 2
- **Salary:** £25,272 per annum
- **Contract type:** 12 months (fixed term)
- **Employment type:** Full time - 37.5 hours per week (Monday-Sunday 8am-8pm)
- **Closing date:** 2026-09-16T22:59:00.000Z
- **Posted:** 2026-09-02T12:21:34.562Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Nottinghamshire/Mansfield/Sherwood_Forest_Hospitals_NHS_Foundation_Trust/Administrative_Clerical/Administrative_Clerical-v8225933
- **Application URL:** https://apps.trac.jobs/job-advert/8225933?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.sfh-tr.nhs.uk

## Job Content

### Job overview

Come and Join our Team of Outpatient Receptionists!

We are seeking a motivated and enthusiastic individual with a keen eye for detail, dedicated to placing patient and customer care at the forefront of our service.

Requirements:

- Proficiency in computer skills and the ability to navigate our various computer systems competently.
- Solid customer care skills and prior experience, preferably in an office or reception setting.
- Flexibility in your approach to work, including a willingness to cover reception in any Outpatient area. You may be asked to provide reception cover at Kings Mill Hospital, Ashfield Health Village, Mansfield Community Hospital and our up and coming Community Diagnostic Centre.
- Availability to work any day of the week between 8:00 am and 8:00 pm to accommodate the needs of our clinics (rotas will be provided in advance).
- Directing patients to the correct clinic if they are in the wrong area.
- Managing outgoing patient appointments once they have been seen by their consultant

Weekend work will be part of this role on a rota basis, to meet the needs of the service. This will be discussed in detail at interview.

If you're ready to embark on an exciting journey, apply today to become our Outpatient Clinic Receptionist! Your attention to detail and commitment to patient care will play a vital role in our mission to provide outstanding healthcare services.

### Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

### Detailed job description and main responsibilities

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Knowledge

**Essential**

- Computer literate, with experience of using a keyboard.
- Excellent communication skills.

**Desirable**

- Knowledge of Careflow PAS
- Knowledge of CRIS
- Knowledge of Endo Base
- Knowledge of Medi Logic
- Experience in the NHS in general
- Experience of Cardio Base

### Experience

**Essential**

- Clerical experience
- Customer care experience.

**Desirable**

- 18 week RTT knowledge and experience

### Qualifications

**Essential**

- To be educated to O'level / GCSE equivalent or to have previous administration experience

**Desirable**

- To possess GCSE A-C passes including Math and English equivalent

### Contractual Requirement

**Essential**

- Regular attendance and willingness to work flexible hours as necessary including weekends
- Must be able to travel between sites if required
- Ability to sit for prolonged periods

## Documents

- [job description (pdf, 152.4kb)](https://www.healthjobsuk.com/documents?vdoc=10535082)
- [benefits leaflet (pdf, 834.4kb)](https://www.healthjobsuk.com/documents?edoc=2702)
- [application guide (pdf, 584.5kb)](https://www.healthjobsuk.com/documents?edoc=2448)
- [our staff networks (pdf, 810.6kb)](https://www.healthjobsuk.com/documents?edoc=2938)
- [person specification (pdf, 136.4kb)](https://www.healthjobsuk.com/documents?vdoc=10535083)
- [nursing, midwifery & ahp strategy 25-28 (pdf, 2.6mb)](https://www.healthjobsuk.com/documents?edoc=2492)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.