# Outpatient Clinic Coordinator GI Surgery

> NHS job listing from Job Clerk for University Hospitals Bristol and Weston NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/outpatient-clinic-coordinator-gi-surgery/c616b6ab-7e9e-43cc-afe0-e97ddb927a4d
- **Markdown:** https://www.jobclerk.com/job/outpatient-clinic-coordinator-gi-surgery/c616b6ab-7e9e-43cc-afe0-e97ddb927a4d.md

## Summary

- **Status:** Live
- **Employer:** University Hospitals Bristol and Weston NHS Foundation Trust
- **Town:** Bristol
- **Region:** South West
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 pa
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-06-07T23:59:00.000Z
- **Posted:** 2026-05-22T07:02:12.645Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Bristol/Bristol/University_Hospitals_Bristol_Weston_NHS_Foundation_Trust/GI_Surgery_Physiology/GI_Surgery_Physiology-v8028826
- **Application URL:** https://apps.trac.jobs/job-advert/8028826?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.uhbw.nhs.uk

## Job Content

### Job overview

This is an exciting opportunity for an organised and motivated individual to join our outpatient clinic coordinator team within the GI Surgery and Physiology department. The department is the specialist centre for the South West of England for a number of conditions and often receives referrals from other hospitals. These could be for conditions such as IBS, hernias, pelvic floor disfunction and acid reflux, amongst other things.

The administration team is based at the Bristol Royal Infirmary site and the post holder will not be required to work from other trust locations. This role is Monday - Friday with flexible working opportunities available, such as a hybrid working from home schedule and flexible start times of between 8-9am.

Due to high volumes of applications this vacancy may close early.

### Main duties of the job

Working as part of a dynamic team in a busy environment, you will draw on your experience and skills to effectively communicate with patients, clinicians and peers to support the effective management of outpatient clinic appointments. The role will include processing referrals, booking appointments,  answering queries from patients and other healthcare professionals, and tracking waiting times.

The successful applicant will be forward thinking, highly motivated and patient focussed, with demonstrable organisational skills. You will be confident in your ability to prioritise and manage your time effectively so that you can coordinate multiple tasks without needing continual supervision.

If you meet the role requirements, have a positive attitude and a commitment to personal development and service improvement, and want a role that challenges you, then we would encourage you to apply for this post. Please clearly outline in the supporting information section how you meet the criteria for this role.

We encourage you to get in touch with the listed contacts for this role if you would like to find out more to help you decide whether the job would be suitable for you.

### Detailed job description and main responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

## Job Details

This is an exciting opportunity for an organised and motivated individual to join our outpatient clinic coordinator team within the GI Surgery and Physiology department. The department is the specialist centre for the South West of England for a number of conditions and often receives referrals from other hospitals. These could be for conditions such as IBS, hernias, pelvic floor disfunction and acid reflux, amongst other things.

The administration team is based at the Bristol Royal Infirmary site and the post holder will not be required to work from other trust locations. This role is Monday - Friday with flexible working opportunities available, such as a hybrid working from home schedule and flexible start times of between 8-9am.

Due to high volumes of applications this vacancy may close early.

## Job Description

Working as part of a dynamic team in a busy environment, you will draw on your experience and skills to effectively communicate with patients, clinicians and peers to support the effective management of outpatient clinic appointments. The role will include processing referrals, booking appointments,  answering queries from patients and other healthcare professionals, and tracking waiting times.

The successful applicant will be forward thinking, highly motivated and patient focussed, with demonstrable organisational skills. You will be confident in your ability to prioritise and manage your time effectively so that you can coordinate multiple tasks without needing continual supervision.

If you meet the role requirements, have a positive attitude and a commitment to personal development and service improvement, and want a role that challenges you, then we would encourage you to apply for this post. Please clearly outline in the supporting information section how you meet the criteria for this role.

We encourage you to get in touch with the listed contacts for this role if you would like to find out more to help you decide whether the job would be suitable for you.

## Responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

## Person Specification

### Skills and Abilities

**Essential**

- Effective and polite manner when dealing with people, both face to face and on the phone
- Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
- Ability to work effectively in a busy team, adjust to change and motivate others
- Ability to work on your own, using your own initiative, if required
- Confidence to handle difficult conversations with patients, relatives and carers
- Effective organisational skills
- Good IT skills including Microsoft packages
- Attention to detail

**Desirable**

- Working knowledge of outpatient policies and procedures

### Knowledge and Experience

**Essential**

- Clerical / administrative experience, including filing and/or reception
- Experience of dealing with the public, both on the telephone and in person

**Desirable**

- Previous NHS experience
- Experience of using a Patient Administration System

### Qualifications and Training

**Essential**

- GCSE Grade 9-4 in English Language and Mathematics, or equivalent (e.g. Functional Skills  Level 2; certificate in Adult Literacy at Level 2)

**Desirable**

- A Levels, or equivalent, in any subject

## Documents

- [uhbw behaviours and values (pdf, 299.3kb)](https://www.healthjobsuk.com/documents?edoc=2476)
- [policy statement - ex offenders (pdf, 424.6kb)](https://www.healthjobsuk.com/documents?edoc=667)
- [gi surgery outpatient coordinator job description (pdf, 560.3kb)](https://www.healthjobsuk.com/documents?vdoc=10316070)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
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