# Outpatient Booking Coordinator

> NHS job listing from Job Clerk for James Paget University Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/outpatient-booking-coordinator/55ef7abb-377d-42af-88b5-0fef0919e2ed
- **Markdown:** https://www.jobclerk.com/job/outpatient-booking-coordinator/55ef7abb-377d-42af-88b5-0fef0919e2ed.md

## Summary

- **Status:** Live
- **Employer:** James Paget University Hospitals NHS Foundation Trust
- **Location:** James Paget University Hospital
- **Workplace type:** onsite
- **Profession:** Appointments administrator
- **Grade:** Band 3
- **Salary:** £24,937 - £26,598 per annum
- **Contract type:** Permanent and fixed term positions available
- **Employment type:** Full time, Part time, Job share, Flexible working, 37.5 hours per week (Part time)
- **Closing date:** 2026-09-17T22:59:00.000Z
- **Posted:** 2026-09-03T09:43:56.243Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Norfolk/Great_Yarmouth/James_Paget_University_Hospitals_NHS_Foundation_Trust/Booking_Coordinator/Booking_Coordinator-v8225812
- **Application URL:** https://apps.trac.jobs/job-advert/8225812?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.jpaget.nhs.uk

## Job Content

### Job overview

An opportunity has arisen to appoint a self-motivated individual, with great interpersonal skills and a commitment to customer service, to work as an Outpatient Clinic Co-ordinator within the Corporate Division, covering a range of specialities, to deliver a first rate booking service to our patients.

### Main duties of the job

To provide a high quality, efficient and responsive administrative service in respect of the 18 week Referral to Treatment process.

To offer the highest standard of customer care to patients and other service users, adhering to Departmental guidelines, Standard Operating Procedures and the Trust’s Code of Values & Behaviour's.

### Detailed job description and main responsibilities

To provide a dedicated service to a designated specialty, working in partnership with consultants, secretaries and outpatient colleagues to keep outpatient clinics utilised to optimum levels and to provide performance data to Consultants as requested.

### Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

## Person Specification

### Experience and knowledge

**Essential**

- Minimum of 1 years experience in a similar administrative role with a proven track record of achievement.
- Excellent IT skills with a working knowledge of Microsoft IT applications
- Basic knowledge of Booking systems

**Desirable**

- Knowledge and understanding of the 18 week Referral to Treatment standards and outpatient clinic management and booking processes
- Administration experience within an NHS setting
- Operational knowledge of iPM and e-RS

### Education and Qualifications

**Essential**

- 4 GCSEs grade 4 or above including mathematics and English or equivalent e.g. level 2 literacy and numeracy qualifications
- NVQ level 2/3 in Business Admin or other relevant subject.

**Desirable**

- OCR Level 3 keyboard skills (or equivalent measurable level of skills)

### Skills abilities and competencies

**Essential**

- Good organisational and time management skills with the ability to prioritise conflicting workloads effectively
- Ability to work in a pressurised working environment with frequent interruptions and change of work direction
- Excellent communication skills and the ability to interact professionally with patients and the wider multi disciplinary team

## Documents

- [apollo project (pdf, 12.6mb)](https://www.healthjobsuk.com/documents?edoc=2896)
- [recruitment 2025 (pdf, 4.7mb)](https://www.healthjobsuk.com/documents?edoc=2736)
- [hospital site map (pdf, 2.7mb)](https://www.healthjobsuk.com/documents?edoc=1745)
- [princes trust support (jpg, 422.2kb)](https://www.healthjobsuk.com/documents?edoc=2740)
- [recruitment of ex-offenders (pdf, 90.9kb)](https://www.healthjobsuk.com/documents?edoc=1988)
- [job description and person specification (pdf, 966.0kb)](https://www.healthjobsuk.com/documents?vdoc=10534966)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.