# Out of Hours On Call Crisis Worker Bank > NHS job listing from Job Clerk for Betsi Cadwaladr University Health Board. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/out-of-hours-on-call-crisis-worker-bank/9857d403-e534-4c6d-940c-6581a1dc364f - **Markdown:** https://www.jobclerk.com/job/out-of-hours-on-call-crisis-worker-bank/9857d403-e534-4c6d-940c-6581a1dc364f.md ## Summary - **Status:** Live - **Employer:** Betsi Cadwaladr University Health Board - **Town:** Bangor - **Region:** North Wales - **Country:** Wales - **Profession:** Healthcare support worker - **Grade:** Band 4 - **Salary:** £28,819 - £31,626 per annum, pro rata - **Contract type:** Bank - **Employment type:** Flexible working, Other, Bank - **Closing date:** 2026-06-07T23:59:00.000Z - **Posted:** 2026-05-22T10:12:06.736Z - **Source information URL:** https://www.healthjobsuk.com/job/Colwyn_Bay/Betsi_Cadwaladr_University_Health_Board/Crisis_worker/Crisis_worker-v8023621 - **Application URL:** https://apps.trac.jobs/job-advert/8023621?ShowJobAdvert=&feedid=9002 - **Employer website:** https://bcuhb.nhs.wales ## Job Content ### Job overview The Crisis Worker(s) will be responsible for providing out of hours, on-call cover for the Amethyst Centre, providing immediate emotional and practical support, and information at short notice to victims of rape and serious sexual assault. This includes crisis management and client advocacy as required, responding to emergency out of hour’s telephone calls for both Police referrals and self-referrals to the service. The Crisis Worker will provide support and crisis management to include needs and risk assessment to individuals, liaise with and support external coworkers and arrange appropriate external referrals with the clients consent. Crisis worker will assist the Forensic Medical examiner and carry  decontamination of the forensic suite following the examination. The post holder will be required to be flexible with availability and commit to working as part of a team considering others on the rota and supporting colleagues. The post holder must be able to attend the Centre within 30  minutes, when requested to do so. The post holder must be able to  demonstrate that they can respond to telephone contact in an environment suitable to maintaining client confidentiality. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. ### Main duties of the job On-call / Out of hours. Rota by prior agreement, covering the following: Mon to Fri 17.00hrs - 08.00hrs. Saturday, Sunday and bank holidays 08.00 - 20.00 hrs and 20.00 - 08.00 hrs. Amethyst - North Wales Sexual Assault Referral Centre (SARC) is a partnership between BCUHB, North Wales Police and third sector agencies. It is situated in Colwyn Bay and provides high quality care for victims of rape and serious sexual assault. The role includes providing immediate emotional and practical support and information to victims of rape and serious sexual assault. You will be part of an on call rota to provide out of hours cover for Amethyst working closely with the police and forensic medical examiners. It is essential that you have the ability to travel to the Amethyst Centre within 30 minutes of being called out. Those applicants who are successful throughout the interview process will be subject to Criminal Records Bureau and Police vetting checks prior to appointment.  It should be noted that the police vetting enquiries will include research of any contact the applicant, their family or associates may have experienced with the police service nationally, the financial background of the applicant and any other susceptibility to improper influence, any other characteristic that might impact on performance of the role. ### Detailed job description and main responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. ## Job Details The Crisis Worker(s) will be responsible for providing out of hours, on-call cover for the Amethyst Centre, providing immediate emotional and practical support, and information at short notice to victims of rape and serious sexual assault. This includes crisis management and client advocacy as required, responding to emergency out of hour’s telephone calls for both Police referrals and self-referrals to the service. The Crisis Worker will provide support and crisis management to include needs and risk assessment to individuals, liaise with and support external coworkers and arrange appropriate external referrals with the clients consent. Crisis worker will assist the Forensic Medical examiner and carry decontamination of the forensic suite following the examination. The post holder will be required to be flexible with availability and commit to working as part of a team considering others on the rota and supporting colleagues. The post holder must be able to attend the Centre within 30 minutes, when requested to do so. The post holder must be able to demonstrate that they can respond to telephone contact in an environment suitable to maintaining client confidentiality. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. ## Job Description On-call / Out of hours. Rota by prior agreement, covering the following: Mon to Fri 17.00hrs - 08.00hrs. Saturday, Sunday and bank holidays 08.00 - 20.00 hrs and 20.00 - 08.00 hrs. Amethyst - North Wales Sexual Assault Referral Centre (SARC) is a partnership between BCUHB, North Wales Police and third sector agencies. It is situated in Colwyn Bay and provides high quality care for victims of rape and serious sexual assault. The role includes providing immediate emotional and practical support and information to victims of rape and serious sexual assault. You will be part of an on call rota to provide out of hours cover for Amethyst working closely with the police and forensic medical examiners. It is essential that you have the ability to travel to the Amethyst Centre within 30 minutes of being called out. Those applicants who are successful throughout the interview process will be subject to Criminal Records Bureau and Police vetting checks prior to appointment.  It should be noted that the police vetting enquiries will include research of any contact the applicant, their family or associates may have experienced with the police service nationally, the financial background of the applicant and any other susceptibility to improper influence, any other characteristic that might impact on performance of the role. ## Responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. ## Person Specification ### Personal qualities **Essential** - Meets all essential criteria as per attached job description/person specification ### Skills and Abilities **Essential** - Meets all essential criteria as per attached job description/person specification ### Knowledge and experience **Essential** - Meets all essential criteria as per attached job description/person specification **Desirable** - Meets all desirable criteria as per attached job description/person specification ### Education and Qualifications **Essential** - Meets all essential criteria as per attached job description/person specification **Desirable** - Meets all desirable criteria as per attached job description/person specification ## Documents - [oh form (docx, 102.7kb)](https://www.healthjobsuk.com/documents?vdoc=10319975) - [welsh language matrix (pdf, 134.3kb)](https://www.healthjobsuk.com/documents?edoc=2220) - [bilingual job description (pdf, 328.4kb)](https://www.healthjobsuk.com/documents?vdoc=10310297) - [values and behaviour framework (pdf, 2.0mb)](https://www.healthjobsuk.com/documents?edoc=2937) - [bilingual person specification (pdf, 224.6kb)](https://www.healthjobsuk.com/documents?vdoc=10310298) - [nhs north wales - the right choice (pdf, 3.6mb)](https://www.healthjobsuk.com/documents?edoc=2075) - [nwssp recruitment services privacy notice (pdf, 808.3kb)](https://www.healthjobsuk.com/documents?edoc=1632) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.