# Ophthalmology Booking Clerk > NHS job listing from Job Clerk for Aneurin Bevan University Health Board. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/ophthalmology-booking-clerk/1dde79c0-c7c4-4d17-9ad1-766675b79567 - **Markdown:** https://www.jobclerk.com/job/ophthalmology-booking-clerk/1dde79c0-c7c4-4d17-9ad1-766675b79567.md ## Summary - **Status:** Live - **Employer:** Aneurin Bevan University Health Board - **Location:** Headquarters, St Cadoc's Hospital - **Workplace type:** onsite - **Profession:** Appointments administrator - **Grade:** Band 3 - **Salary:** £26,813 - £27,890 per annum - **Contract type:** Permanent - **Employment type:** 37.5 hours per week (Full time) - **Closing date:** 2026-09-24T22:59:00.000Z - **Posted:** 2026-09-11T13:21:22.268Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Newport/Cwmbran/Aneurin_Bevan_University_Health_Board/Ophthalmology/Ophthalmology-v8245101 - **Application URL:** https://apps.trac.jobs/job-advert/8245101?ShowJobAdvert=&feedid=9002 - **Employer website:** https://abuhb.nhs.wales ## Job Content ### Job overview The post sits within the Division of Surgery and will initially be allocated to the Ophthalmology Directorate. The post holder will later be allocated on a needs basis to support other directorates within the Division, according to operational priorities and service requirements. We are looking for an organised, enthusiastic individual who is self-motivated and has strong team leadership skills. The post holder will play a key part in delivering our transformation plans for Ophthalmology Service. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. This role is a permanent role, it is primarily based in Ty Gwent, Cwmbran but could request to cover pan Gwent area. ### Main duties of the job The post holder will provide administrative and clerical support to the Ophthalmology service within the Surgical Division. The post holder is a key member of the team, working closely with the wider Ophthalmology service on the business management of the service. To provide support to the management team and its clinicians to deliver outstanding service delivery and organisational performance. This includes working with others, to develop practical service planning delivery that supports improvements in patient experience and care and reduce the overall current waiting times for Ophthalmology. The main focus of this role will to be to provide support to ensure access targets are met within the Ophthalmology service and that inpatient and outpatient capacity is well utilised. The post involves the booking of outpatient appointments and day case treatments. The role will range from handling GP and patient queries and enquiries about clinics, making appointments using systems, direct and partial booked appointment processes. The main duties will be answering telephone calls, making calls, taking general enquiries, booking appointments in line with Partial Booking Policy and monitoring. ### Detailed job description and main responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac ### Applicant requirements Welsh language skills are desirable ## Person Specification ### Skills **Essential** - Good communication skills Polite and professional telephone manner Ability to prioritise workload and achieve targets within given deadlines Ability to establish good working relationships with managers, clinicians, clerical staff at all levels Ability to work flexibly either as part of a team or using ones own initiative ### Education **Essential** - Education & Training ### Knowledge **Essential** - Able to follow instructions ### Qualities **Essential** - Ability to work and problem solve under pressure whilst achieving targets Willingness to work under direction but also a self-starter Demonstrate a commitment to achieving high quality standards of work Flexible to the needs of the service and determined. Accurate/Methodical in all aspects of work ### Experience **Essential** - Previous clerical experience or similar ## Documents - [jdps - sdmp (pdf, 366.3kb)](https://www.healthjobsuk.com/documents?vdoc=10556544) - [oh form- ig ffurflen (pdf, 648.5kb)](https://www.healthjobsuk.com/documents?vdoc=10556543) - [flexible working policy (pdf, 584.4kb)](https://www.healthjobsuk.com/documents?edoc=3033) - [agile hybrid working framework (pdf, 5.9mb)](https://www.healthjobsuk.com/documents?edoc=2695) - [abuhb values & behaviour framework (pdf, 2.7mb)](https://www.healthjobsuk.com/documents?edoc=3066) - [home working policy and guidance (pdf, 380.6kb)](https://www.healthjobsuk.com/documents?edoc=2696) - [guidance notes for applicants nov 25 (pdf, 322.5kb)](https://www.healthjobsuk.com/documents?edoc=2844) - [nwssp recruitment services privacy notice (pdf, 404.2kb)](https://www.healthjobsuk.com/documents?edoc=1633) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.