# Operations Support

> NHS job listing from Job Clerk for Cora Health Group Limited.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/operations-support/ac5a77cd-5d2b-4fa8-8d71-2fa261ae8fd7
- **Markdown:** https://www.jobclerk.com/job/operations-support/ac5a77cd-5d2b-4fa8-8d71-2fa261ae8fd7.md

## Summary

- **Status:** Live
- **Employer:** Cora Health Group Limited
- **Town:** Newcastle upon Tyne
- **Region:** North East and Yorkshire
- **Country:** England
- **Salary:** £28,000 to £30,000

                    a year
- **Contract type:** Permanent
- **Employment type:** Full-time
- **Closing date:** 2026-07-03T23:59:00.000Z
- **Posted:** 2026-06-12T15:07:38.023Z
- **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/E0332-26-0191?employerCode=E0332
- **Application URL:** https://ce0378li.webitrent.com/ce0378li_webrecruitment/wrd/run/ETREC179GF.open?VACANCY_ID=5517369rOO&WVID=82071478q3&LANG=USA

## Job Content

### Job summary

Support the Operations Manager in the effective day-to-day running of diagnostic healthcare services, ensuring high standards of service delivery and patient satisfaction. Maintain operational and compliance records, including mandatory training, equipment servicing, quality assurance testing, and daily compliance checks. Assist with workforce administration, including rota management, annual leave planning, onboarding, appraisals, return-to-work processes, and other HR activities. Monitor service performance data, prepare reports, and support KPI tracking, payroll summaries, and operational reporting requirements. Manage and update service information, including prison activity data, while providing accurate operational insights and recommendations. Support the investigation and resolution of incidents, complaints, patient feedback, and service issues to drive continuous improvement. Assist with stock, equipment, and purchasing activities, ensuring services operate within agreed budgets. Build and maintain positive relationships with internal and external stakeholders, supporting collaboration and service objectives. Contribute to service development projects, audits, compliance initiatives, and the implementation of new service models and operational improvements.

### Main duties of the job

As an Operations Support professional, you will play a key role in supporting the day-to-day delivery of high-quality diagnostic healthcare services within the prisons sector. Working closely with the Operations Manager, you will help ensure operational efficiency, regulatory compliance, service performance, and excellent patient outcomes. The role provides broad operational support across workforce coordination, reporting, stakeholder engagement, compliance, finance, and service improvement initiatives, contributing to the continued growth and success of the service.

### About us

Connect Health and Healthshare have come together as one organisation - Cora Health - combining our decades of experience in providing healthcare services on behalf of the NHS.

### Details

- Date posted: 12 June 2026
- Pay scheme: Other
- Salary: £28,000 to £30,000 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: PRRE01
- Job locations: National / mainly remote, England, England, NE12 8EU, United Kingdom

### Job responsibilities

Connect Health and Healthshare have come together as one organisation - Cora Health - combining our decades of experience in providing healthcare services on behalf of the NHS.

## Job Details

Support the Operations Manager in the effective day-to-day running of diagnostic healthcare services, ensuring high standards of service delivery and patient satisfaction. Maintain operational and compliance records, including mandatory training, equipment servicing, quality assurance testing, and daily compliance checks. Assist with workforce administration, including rota management, annual leave planning, onboarding, appraisals, return-to-work processes, and other HR activities. Monitor service performance data, prepare reports, and support KPI tracking, payroll summaries, and operational reporting requirements. Manage and update service information, including prison activity data, while providing accurate operational insights and recommendations. Support the investigation and resolution of incidents, complaints, patient feedback, and service issues to drive continuous improvement. Assist with stock, equipment, and purchasing activities, ensuring services operate within agreed budgets. Build and maintain positive relationships with internal and external stakeholders, supporting collaboration and service objectives. Contribute to service development projects, audits, compliance initiatives, and the implementation of new service models and operational improvements.

## Job Description

As an Operations Support professional, you will play a key role in supporting the day-to-day delivery of high-quality diagnostic healthcare services within the prisons sector. Working closely with the Operations Manager, you will help ensure operational efficiency, regulatory compliance, service performance, and excellent patient outcomes. The role provides broad operational support across workforce coordination, reporting, stakeholder engagement, compliance, finance, and service improvement initiatives, contributing to the continued growth and success of the service.

## Responsibilities

Connect Health and Healthshare have come together as one organisation - Cora Health - combining our decades of experience in providing healthcare services on behalf of the NHS.

## Person Specification

### Experience

**Desirable**

- Strong organisational and administrative skills

### Qualifications

**Desirable**

- n/a

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
