# Operations Support Officer

> NHS job listing from Job Clerk for Sherwood Forest Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/operations-support-officer/5c657598-c713-424d-99e2-2dc690641241
- **Markdown:** https://www.jobclerk.com/job/operations-support-officer/5c657598-c713-424d-99e2-2dc690641241.md

## Summary

- **Status:** Live
- **Employer:** Sherwood Forest Hospitals NHS Foundation Trust
- **Town:** Sutton In Ashfield
- **Region:** Midlands
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 5
- **Salary:** £32,073 - £39,043 per annum
- **Contract type:** Fixed term: 12 months (Secondment also considered)
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-06-25T23:59:00.000Z
- **Posted:** 2026-06-11T10:43:08.935Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Nottinghamshire/Sutton_Ashfield/Sherwood_Forest_Hospitals_NHS_Foundation_Trust/Administration/Administration-v7973577
- **Application URL:** https://apps.trac.jobs/job-advert/7973577?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.sfh-tr.nhs.uk

## Job Content

### Job overview

The Operations Support Officer is responsible for delivering high-quality operational and business support within the Surgery Division at Kings Mill Hospital. The role focuses on supporting Service Line Directors and Heads of Service to improve performance, drive service development, and ensure compliance with national and local targets.

The post holder plays a key role in developing and maintaining business processes, analysing performance data, and producing reports and business cases to support decision-making and service improvement. They will coordinate multidisciplinary meetings, support the delivery of business intelligence, and help identify opportunities for service growth and innovation.

Working closely with clinical and non-clinical teams, the role also involves embedding effective systems for performance monitoring, benchmarking, and continuous improvement. Strong analytical skills, attention to detail, and the ability to communicate complex information clearly are essential.

Overall, the post supports the wider aim of improving operational efficiency and enabling high-quality patient care through effective planning, data-driven insight, and collaborative working.

### Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

### Detailed job description and main responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

## Job Details

The Operations Support Officer is responsible for delivering high-quality operational and business support within the Surgery Division at Kings Mill Hospital. The role focuses on supporting Service Line Directors and Heads of Service to improve performance, drive service development, and ensure compliance with national and local targets.

The post holder plays a key role in developing and maintaining business processes, analysing performance data, and producing reports and business cases to support decision-making and service improvement. They will coordinate multidisciplinary meetings, support the delivery of business intelligence, and help identify opportunities for service growth and innovation.

Working closely with clinical and non-clinical teams, the role also involves embedding effective systems for performance monitoring, benchmarking, and continuous improvement. Strong analytical skills, attention to detail, and the ability to communicate complex information clearly are essential.

Overall, the post supports the wider aim of improving operational efficiency and enabling high-quality patient care through effective planning, data-driven insight, and collaborative working.

## Job Description

To understand the role in more detail, please refer to the attached job description and person specification.

## Responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

## Person Specification

### Experience

**Essential**

- Previous experience of service development/improvement and performance management processes.
- Experience of developing reports and business cases

### Further Training

**Essential**

- Business/performance management techniques.

### Knowledge Requirements

**Essential**

- Working knowledge of principles of service development/improvement and performance management acquired through Diploma or equivalent experience.
- Knowledge of associated processes and systems.
- Advanced keyboard skills.
- Working knowledge of the NHS including management knowledge.

**Desirable**

- Knowledge of principles and of business/performance management techniques.

### Qualifications Academic/ Craft/ Professional

**Essential**

- Diploma or equivalent experience or training.
- Management knowledge or experience to degree level equivalent.

## Documents

- [benefits leaflet (pdf, 834.4kb)](https://www.healthjobsuk.com/documents?edoc=2702)
- [application guide (pdf, 584.5kb)](https://www.healthjobsuk.com/documents?edoc=2448)
- [our staff networks (pdf, 810.6kb)](https://www.healthjobsuk.com/documents?edoc=2938)
- [operations support officer (pdf, 208.4kb)](https://www.healthjobsuk.com/documents?vdoc=10255743)

## Agent Notes

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- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.